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Published: Fri, 20 Apr 2018 22:17:46 -0500


Got a Good Joke? Keep It to Yourself

Sun, 08 Apr 2018 09:54:50 -0500

In a social gathering, many people often joke. They may kid one another while enjoying an evening together with friends, food, and beverage. We are relaxed among friends, just kidding around. But that's the social world. The business world is certainly not the same as a social gathering. In a business environment, we might gather over the proverbial water cooler and talk shop. Humor has a place in business, but you have to be careful not to offend.

How To Deal With Stressors At Work

Fri, 16 Mar 2018 08:47:33 -0500

Stress seems to be a common companion in our everyday lives, especially these days. One of the common stressors in most people's lives is work. The reason why is because, in most careers nowadays, people are expected to go above and beyond the job description, especially if they want to keep that position.

How to Communicate With 3 Different Personality Types at Work

Fri, 02 Mar 2018 14:31:33 -0600

Humans are unique in terms of behavior. They show all kinds of different behavior even if they are confronted with the same situations. This is especially true in the workplace. Some workers like to constantly do something in order to get things done and have a feeling of accomplishment. Others like influence others to get things done whereas others try to connect people in order to accomplish something. These three characters can be identified as doers, influencers, and connectors.

Effective Communication Skills for Conducting Meetings

Thu, 01 Mar 2018 07:25:58 -0600

Meetings cover three main areas of responsibility: (1) to provide the policy and procedures; (2) to organize and run the meeting within its standing orders and formalities; (3) to expect the members participating in the decision making and initiating and implementing actions within the meeting's areas of expertise and interest. When these three areas of responsibility are implemented consistently, meetings will become effective because the executive and members will get the opportunity to create new ideas, solve problems and make democratic decisions. Most managers spend large amounts of time in meetings with their...

10 Tips To Better Listening As A Leader

Fri, 16 Feb 2018 06:53:15 -0600

The ability of a leader to hear what his or her subordinates are saying is key to being successful. Often, it is the ability of the leader to "read the people" rather than focusing on what is being said. Don't get me wrong - you MUST listen to what your subordinates are telling you. But you must be able to read their body language at the same time. Listening is also a two-way street. You need to "read your subordinates" when you give instructions as well. Leaders who are able to do this will generally be successful.

Five Signs a Company Isn't The Best Solid Place To Work

Thu, 15 Feb 2018 07:13:14 -0600

There is nothing that is more terrifying than the unknown. A bad workplace environment can be worse than inhaling a toxic chemical. It's even more harmful to those of us who aren't aware of what we may be walking into.

Your Company's Values Create Your Culture

Tue, 13 Feb 2018 07:24:44 -0600

Today's business leaders need to be continually focusing, evaluating and implementing strategies to engage employees. Here are 3 ideas how to quickly assess your workforce and their level of engagement.

Controversial Topics In The Workplace

Tue, 23 Jan 2018 09:13:36 -0600

Today there are many topics that just aren't brought to the attention of board members across the nation. This article talks about how a controversial topic came about and how it was resolved.

Five Signs of Internal Communication Breakdown in The Workplace

Tue, 16 Jan 2018 09:23:28 -0600

Effective internal communication is important to the success of an organization. Many business leaders are aware of it, yet less who take real actions to build it in their organizations. Considering that all businesses' main goal is to gain profit, letting poor internal communication keep on happening is an irony. Effective internal communication does impact a business P&L!

Co-Workers: Creating Fans NOT Adversaries

Fri, 12 Jan 2018 09:04:55 -0600

The workplace can be a jungle at times. When you put a group of people together who have differing personalities, different values and beliefs, and different ways of working, it can be a recipe for disaster.

Dealing With a Co-Worker Who Has a Negative Attitude

Thu, 04 Jan 2018 10:21:50 -0600

No one likes dealing with a Co-worker who has an attitude. Here are some simple tips on how to keep your cool, deal with temper tantrums and lay down the law. Not all of us are equipped to handle these situations, so a little coaching may go a long way.

The Power of Self-Talk

Mon, 04 Dec 2017 09:21:15 -0600

One of the most powerful 'tools' you can use is that of self-talk; this is where you talk to yourself as if it were a friend, family member, or coach. Self-talk allows you to hear perspectives from an outside source.

How To Deal With A Dominating Colleague At The Workplace

Thu, 16 Nov 2017 07:48:10 -0600

Handling a dominating colleague would be a challenge. The best way to handle a dominating colleague at workplace is to sort the issues over coffee, take help of other coworkers, or involve the HR to resolve the matter.

What You Must Know About Confidence: How To Avoid Losing It

Mon, 06 Nov 2017 13:21:01 -0600

The erosion of confidence and identity doesn't magically disappear, and it doesn't happen overnight. It's more like a slow cooker. It takes a while, but when it's done, you'll know.

Lack of Clarity in the Workplace

Fri, 13 Oct 2017 10:36:33 -0500

The same is true for Clarity at the Workplace! When employees are unclear about roles, responsibilities, policies and procedures; they begin making up their own and very quickly gossip, insubordination follows resulting in tasks dropping through the cracks, hidden agendas flaring up, and comes mere confusion and eventually, drama.

Behind The Eight Ball

Wed, 11 Oct 2017 15:14:49 -0500

The definition of "behind the eight ball" is "being stuck in a hard, unfavorable or uncomfortable position." During our careers, most people feel at one point or another that they are in a difficult position either with their boss, coworkers, clients, or even their subordinates. By not communicating effectively, the situation can escalate and be a "much bigger deal" than it originally set out to be.

The Diplomatic Ritual of Giving and Receiving Advice

Wed, 11 Oct 2017 15:13:01 -0500

In the Peanuts comic strip, the character Lucy would regularly set up a mobile office with a sign that read "Advice 5 cents." Asking and being asked for advice is an integral part of our personal and professional lives. It is surprising that we do not assign a higher value to the process or train ourselves in its nuances.

How To Maintain Healthy Relationship With Office Colleagues

Tue, 26 Sep 2017 08:03:34 -0500

In office, one has to work with co-workers to accomplish company's common goal. Therefore, maintaining healthy relationship with office colleagues is vital.

10 Tips on Etiquette in the Co-Working Office

Thu, 21 Sep 2017 09:38:34 -0500

Inspired by the tremendous, global expansion of co-working, here is a practical guide for one of its most important aspects - coping with fellow co-workers! By following these ten points, let's aim to steer shared office gossip away from that one, annoying deskmate and back to Game of Thrones where it belongs.

Experiencing Failed Communication

Thu, 07 Sep 2017 07:21:31 -0500

The following activities were designed and facilitated by Mercy Corps staff who attended a train the trainer session in Amman, Jordan. Each activity demonstrates one or more reasons why communication fails.

Conflict in the Workplace: A Waste of Time & Energy

Thu, 31 Aug 2017 09:04:49 -0500

Conflict in the workplace among employees is inevitable. Wherever there are people gathered voicing their opinions, there are some disagreements that are bound to happen. Conflict in the workplace may happen several times.

How to Deal With Workplace Gossips

Mon, 28 Aug 2017 07:31:14 -0500

Workplace gossips may hamper your productivity if you get too involved in them. This excerpt will help you on how to deal with workplace gossips and make progress.

Awaken in the Workplace - Being Restored to Your Authentic Power

Sun, 06 Aug 2017 09:00:18 -0500

Seven keys to authentic power, replacing fear with trust and compassion. Be a part of the shift in consciousness, creating a culture of trust and compassion.

B Is For Brag

Thu, 13 Jul 2017 08:37:12 -0500

When I was growing up my mother always said to me "don't brag". She still to this day feels the same way to the point that she does not even like newsy Christmas letters because she feels the senders are bragging. In her eyes, brag is a bad four-letter word.

Empathy In The Workplace

Thu, 06 Jul 2017 11:22:35 -0500

Empathy is the ability to experience and relate to the thoughts, emotions or experience of others. Empathy is more than simple sympathy, which is being able to understand and support others with compassion or sensitivity. It is more on putting yourself in other's shoes.

Comfort at the Workplace - Strategies and Tips

Fri, 30 Jun 2017 09:43:55 -0500

For the generation of baby boomers now approaching retirement, the notions of "workplace" and "comfort" may seem contradictory. For them, spending a minimum of eight hours a day in an austere and unwelcoming building, with little to no facilities to improve their mood, was a daily habit that they had for decades.

3 Things Every Boss Should Know to Interact Better With Their Millennial Employees

Fri, 09 Jun 2017 07:57:59 -0500

Any individual with a shred of experience in the business world would know that one of the keys to becoming a juggernaut in the market is having a motivated workforce. If a company aims to ride high on the mounts of success holding the thumb of a competitive edge, it would look for people who are driven and empowered to take it a step forward. However, it is not an easy task to master the art of leading and motivating people. It requires a certain level of understanding about why people behave in a particular way, what are the needs hidden behind their wants and actions, what are the factors that would affect their behavior. Finding the answers may especially become a tough job if the lack of understanding owes to the big generation gap between the boss and the employees. This situation is not exactly unfamiliar if you take a look around.

Tips for B2B Communications Throughout Latin America

Mon, 29 May 2017 20:03:13 -0500

Although the Latin American culture can be unique throughout regions, there are also many similarities cross-culturally. Follow these business etiquette tips before your next trip to a Latin American country to avoid disrespect and miscommunication.

Top 3 Most Popular Languages in Business

Mon, 29 May 2017 20:02:18 -0500

As international business evolves, so do the main languages used to communicate? Shifts in economic strength will have an impact on the most popular languages used to communicate throughout the business world.

Six Non-Verbal Techniques to Command Attention

Wed, 17 May 2017 13:25:15 -0500

Even if you are not the most outgoing person in the world, it is possible to elevate your perceived level of confidence and status by adopting certain physical movements. The speed at which we move and how we move our hands can give out the wrong messages and negatively impact how others perceive us. By copying the most powerful and influential, you can become powerful and influential.

Playing Telephone? Here's 10 Effective Organizational Communication Strategies

Mon, 15 May 2017 20:22:54 -0500

Transferring information from one person to the next (and the next) is tricky, at best. If you want to avoid rumors, miscommunication, and emotional outbursts, use these 10 effective organizational communication strategies.

Saying "What If" Could Be Damaging or Dynamic for Your Business

Tue, 09 May 2017 11:50:00 -0500

Using your vivid imagination will hurt your business when you are looking backward, wondering "what if" you had done things differently. That rear view mirror focus drains energy that you could be using today. However, saying "what if" about the future stimulates your creativity, enlarges your vision, and charts your direction productively.

How Do I Deal With Workplace Bullying?

Wed, 26 Apr 2017 20:13:18 -0500

Question: I worked with a woman for four years whom I considered a friend, and admired her greatly. She is quite charismatic, and had a way of making me feel as though I mattered. I am a highly sensitive person- she, I discovered the hard way- is a narcissist and master manipulator.

Building Influential Relationships to Advance in Your Career

Wed, 12 Apr 2017 22:09:06 -0500

Although you are more qualified and loyal than the new employee, were you passed up for promotion? Is there a residual bitterness as you you report to this new, inexperienced supervisor? Playing office politics may leave a sour taste in your mouth but building relationships with decision makers is key to advancement. This article will tell you how.

5 Tips to Make the Workplace Fun

Mon, 13 Mar 2017 09:39:48 -0500

It is important that the workplace is made fun. If employees enjoy what they do, this could boost the performance of the firm. Furthermore, increasing the fun and excitement at work does not have to elaborate or expensive. This article will give suggestions on how the work environment can be made more exciting for workers.

Communication Leaks: The Roof Is Leaking

Mon, 13 Mar 2017 08:19:10 -0500

So there was a communication breach, that your company will not have repeated. Company's confidential files were found outside the authorize zone, you have dealt with the initial hassles. However, you want to ensure that your company does not experience such mind-boggling issues again.

That's Awkward

Thu, 02 Mar 2017 14:12:30 -0600

We have learned to excuse ourselves from having difficult conversations. The upside is we live a confrontation free existence, the downside is, our relationships tend to be shallow and unfulfilling. Here are a few hints to help you get on the road to deeper relationships.

Is Building Relationships Important In Business?

Mon, 13 Feb 2017 10:42:11 -0600

You cannot do business alone. You need people around you to help you. Therefore, building relationships with people and sustaining them is very important. This is a fact in business. This article attempts to throw light on the art of building relationships.

Check Business Assumptions Before Acting On Them

Mon, 13 Feb 2017 07:45:53 -0600

When business professionals act on their assumptions alone, big problems usually result. You will benefit from checking on your assumptions by asking for clarification before you start a project or assignment. This article gives several illustrations of workplace assumption problems and solutions.

Kill Gossip So It Won't Kill Your Career

Sun, 05 Feb 2017 15:05:51 -0600

Gossip cripples both morale and productivity in thousands of companies. You should kill gossip in your workplace before it kills your career. This article gives 5 reasons why gossip is deadly, and proposes two ways to keep from getting involved in gossip when a caustic critic approaches you.

Why Are Communication Skills Important When Starting A Business?

Fri, 03 Feb 2017 08:52:16 -0600

Today there is a greater demand for personnel, and with it comes essential skills that leading corporations are requiring their employees to have. The skills include communication, creativity, critical thinking and collaboration skills.

Workplace Communication: How to Avoid Screwing It Up

Tue, 06 Dec 2016 07:22:37 -0600

Human language separates us from the rest of the animal kingdom. But too often, we respond to the wag of a dog's tail instead of the message given by the CEO. Learn four keys to use corporate communication wisely so that it is intentional rather than reactionary.

How Language Translation Services Help in Improving Your Business

Fri, 11 Nov 2016 08:14:58 -0600

The development of infrastructure has enhanced the mobility of the people. With the rapid evolution of faster mode of transport, it has become easier for the people to make their reach to the different geographies.

Building Trust in Your Business

Thu, 10 Nov 2016 09:56:42 -0600

Trust is one of the essential building blocks for you in business (and in life). Without it, you can't establish any relationships with anyone and you can't do business with anyone.

Simple Tips For Boosting Employee Engagement In The Workplace

Wed, 09 Nov 2016 07:12:41 -0600

Although financial rewards and additional time off from work may seem like the best strategies to increase employee engagement, these two aren't only the ways. Below are some simple and easy tips and ways you can follow or implement to improve employee engagement within the organization.

Giving Performance Feedback

Mon, 07 Nov 2016 09:40:19 -0600

Presenters at a recent Institute for Neuroleadership conference pointed out that, despite 40 years of experience with managers using over 30 different performance feedback models, there has been little success. This is due to the fact that, regardless of the model used, the manager is essentially telling the employee: "I'm right and you're wrong."

Communication That Isn't Perfect

Thu, 03 Nov 2016 13:41:59 -0500

Are you ever worried that your communication isn't perfect? Before your conversation (i.e. in your head), you know what you want to say and how you want to say it. You may have also considered what the other person's thoughts or objections may be. You may even have learnt some new techniques (be it in training or coaching), but when put into practice it doesn't quite work out. But communication is rarely going to be perfect. No two moments are the same, and no two conversations will be the same. So, rather than give ourselves a hard time if our discussion didn't go to plan, we have a great opportunity to learn from the imperfections!

Symptoms of Workplace Bullying

Thu, 03 Nov 2016 07:19:22 -0500

Identification of workplace Bullying is necessary to take further action and resolve the issue. Rather being a victim, an employee should realize his/her worth and should act accordingly.

Spanish Translation: No More a Cobbled Street

Tue, 01 Nov 2016 07:51:51 -0500

When you are living in a global village, can you ignore new and upcoming markets? Or can you treat them in a lazy or step-motherly way just because the language does not top your to-do list or strategy dartboard?

Why Should You Embrace Silence?

Fri, 28 Oct 2016 13:18:49 -0500

Boo! Halloween is almost upon us and you know what that means - it's the time for candy, trick-or-treaters, and ghosts and goblins! Because Halloween is known for its fear factor, it only seems fit that we take this time to analyze our own fears.

Questions, Patience and Pacing

Mon, 24 Oct 2016 09:06:06 -0500

In my work as a curriculum designer, I am frequently expected to do something with the content of a document that is unclear, incomplete, or ill considered. My immediate reaction is to write an email asking one or more questions to obtain clarification and/or additional information, or prompt reconsideration. At the time, I believe that I only have one question to ask. This may be because I am an unrealistic optimist. (Is that redundant?) As I read further into a document, I write another email each time I have another question. It never occurs to me to wait until I have closely read through the entire document before sending one email with all my questions.

Communicate to Win - 3 Steps to Help You Get the Results You Want

Fri, 07 Oct 2016 11:52:12 -0500

"I shouldn't have said that". "I should have said this instead." "Maybe that email was too strong." "Maybe that email wasn't strong enough." "Was it clear?"

New Boss or More Money?

Fri, 07 Oct 2016 11:23:31 -0500

85% of the US population believes that we are in a leadership crisis. 50% of the workforce is disengaged in their work. 3 out of 4 people would take a new boss over a pay raise.

Resolving Conflicts Immediately

Fri, 07 Oct 2016 08:55:15 -0500

Conflict is inevitable. In the workplace, conflict depends on how they are handled because output might lead to either chaos or harmony. However, the underlying fact is, to accept that conflicts will naturally arise and that it is possible to deal with them in a way that basically intensifies the organization.

Maintaining Composure Through Turbulence

Thu, 29 Sep 2016 09:11:24 -0500

Leaders need to be composed in the workplace regardless of how difficult the going gets. Intensified competition and increased demands of the marketplace are some of the situations that can put agility and patience to the test. Only leaders who have great poise, patience and agility will be able to reduce the impacts that uncertainty brings. Your response to growing pressures can go a long way in indicating your maturity and leadership preparedness.

Let Decided Decisions Stay Decided

Thu, 22 Sep 2016 13:29:05 -0500

Decision making is one of the most crucial activities that managers perform in their jobs. Their decisions impact company profitability, the lives of their employees, and the viability of the product or service they offer. Making good, thoughtful decisions is a difficult but necessary part of the job. Decision making during meetings is exponentially more complex because you are building consensus as part of the decision making process. Those that can facilitate team decision making effectively are diamonds in the rough in any company.

Facts About the Employer and Employee Mentality

Mon, 19 Sep 2016 15:20:10 -0500

These two people literally live in two different planets so to speak. Their reasoning, behavior and the general perception of life is stunningly parallel.

Stop the Revolving Door With People Analytics

Thu, 01 Sep 2016 13:39:19 -0500

You want the best talent for your business, nonprofit or social enterprise. I know, I'm a CEO and leader and I want the best people on my team too. We're now in the era of "people analytics."

6 Things You Should Not Be Doing at the Workplace

Mon, 29 Aug 2016 09:50:59 -0500

We need to follow certain etiquette to maintain decency at workplace. Also we may have to avoid certain kind of people. In this article we would be looking at six things one should not do at his workplace.

The Art of Handshaking: It Takes Two to 'Perfect' It!

Wed, 10 Aug 2016 09:26:00 -0500

This article is penned with the intent of bringing knowledge to today's corporate world employees on the importance of a good handshake. A good handshake reflects much about an individual's overall character and traits.

How to Create Powerful Communication by Using Diplomacy and Tact

Mon, 08 Aug 2016 07:30:16 -0500

There is an approach to communication that when used, is a powerful tool as it can repair and/or build productive interactions and relationships, and create positive outcomes. That method of communication is referred to as the use of diplomacy and tact. It is a combined process of communicating in a thoughtful manner and being aware of the other person or persons that are involved. It is also a method that anyone can learn through practice and the development of self-awareness while communicating with others. Once a person becomes aware of how this approach can transform the process of communication, it will soon be discovered that there are many situations that rely upon the use of both - in order to reach mutually agreeable and satisfying outcomes.

Setting a Company Culture for Dealing With Mistakes

Fri, 05 Aug 2016 12:23:33 -0500

In a previous post, we discussed the spectrum of consequences. The spectrum of consequences places all possible responses to a situation on a scale. Each manager can and will react differently to the same situation.

5 Tips So Your Email Will Actually Get Read

Wed, 03 Aug 2016 13:39:59 -0500

We all get so many emails today. Here are 5 tips to help you break through the noise and have your emails actually get read.

7 Ways Keep Millennial Workers Motivated

Fri, 22 Jul 2016 10:51:22 -0500

So much is written about Millennials. There's good reason for it. They are a big generation. They now outnumber Baby Boomers. In today's world, in large part because of technology and shifts in how we work, they are also in positions of power.

Business Communication: Improve Your Relationship Building Skills

Tue, 19 Jul 2016 06:39:41 -0500

Some of our unconscious behaviors can slow down intercultural relationship building at work. Eliminate these bad habits and watch how much faster you can achieve good communication in business.

How To Deal With Difficult Coworkers At Work

Tue, 12 Jul 2016 14:31:09 -0500

Dealing with a difficult coworker can make your work life suffer unlike anything else. No one should have to experience it. But if you are dealing with this issue, there is help. This article breaks down simple ways to end coworker conflicts and restore peace to your workplace.

Do You Lead Your Team By "Age", By "Stage" Or By The Seat of Your Pants?

Thu, 07 Jul 2016 13:51:50 -0500

Find out how to communicate as a leader effectively with your team no matter their age or stage in their lives or careers. Learn solutions for getting the most of your team to achieve stronger bottom line results and a more enjoyable and engaged culture. The importance of stage in an employees life career is far more important than age. You will be able to motivate your team to great heights using these effective steps and techniques as part of your leadership strategy.

Ways to Improve Business Communication

Tue, 05 Jul 2016 10:16:28 -0500

Today, effective business communication is a must for all in the current business scenario. Learning how to communicate more clearly and efficiently can make your business successful.

Emotions in the Fitness Facility

Tue, 28 Jun 2016 07:59:45 -0500

Emotions within a fitness facility play an enormous role on the entire organization, including how the organization communicates inside and outside the organization. Emotions impact employees in different ways. Negative emotions such as anger, stress, guilt and hostility may lead to negative consequences depending on the behavior or change in attitude.

How to Find Balance When You're Triggered

Mon, 27 Jun 2016 11:32:53 -0500

The workplace can be a challenging experience especially if you are triggered by the people you work with. You can learn how to make a difference in your life with skills to get ahead of negative momentum and align with greater wellbeing.

How Do Poor Communication Skills Affect Your Business?

Tue, 21 Jun 2016 07:37:16 -0500

Communication plays an important role in every business and is one of the most important skills that determines the success or failure of a business. Therefore, effective communication is necessary if you want to take your business to the next level. And to develop such skills, skill development training is provided.

Feedback - An Important Aspect Of Communication

Mon, 20 Jun 2016 10:20:11 -0500

Feedback is the most potent tool to improve relationships. This is one of the most powerful tools of business communication. If used the right way it can help develop productivity and satisfaction to the best possible extent. I think you should always be seeking negative feedback - Elon Musk. Negative feedback is even more powerful than positive re-inforcement. It holds a mirror to our performance and helps us do better in areas that need focus.

Business Etiquette: Office Parties

Mon, 20 Jun 2016 08:41:01 -0500

Attendance Office parties, unlike most social events, are far more important to attend, and you really should be there, whether you want to or not. If spouses are not invited, go with a friendly co-worker. And, when you arrive and leave, make sure to greet the host and tell how much you enjoyed the event.

Five Ways Of Managing Team Conflict

Wed, 15 Jun 2016 13:57:10 -0500

"Peace is not absence of conflict, it is the ability to handle conflict by peaceful means." Ronald Regan. Team conflicts are bound to happen, what really matters is how constructively these conflicts are handled. There are various strategies for team conflict handling. A leader chooses the best approach depending on the situation. Conflicts are bound to occur in teams. What is really important is how these conflicts are managed. Constructive conflicts are good for teams but destructive conflicts can sap a team of its vitality and energy. How these conflicts are managed is the crux of this issue.

Communication In The Era Of Twitter

Wed, 15 Jun 2016 13:50:15 -0500

"Eloquence is the power to translate a truth into language perfectly intelligible to the person to whom you speak." - Ralph Waldo Emerson. Communicating effectively isn't always about mere transmission of data but about the art of persuasion and understanding. Our article focuses on how to develop this art.

The One Breath That Sabotages Your Conversations

Wed, 15 Jun 2016 10:37:07 -0500

Breathing is the most fundamental human function. We, rightly, emphasize our breathing when we are in the process of accomplishing something formidable - giving breath, holding our temper, lifting weights, and running. How does breathing impact your ability to listen?

Workplace Communcation

Fri, 10 Jun 2016 12:51:36 -0500

Workplace communication is one of the single most underrated tools in the business world. It produces unity, a creative atmosphere, and understanding within a company. Yet, many executives and managers refuse to allow their employees to have a voice. Failing to realize that most successful companies produce their longevity from their employee's inputs and creativity.

Workplace Communication in a Fitness Facility

Thu, 09 Jun 2016 13:54:32 -0500

Communication in a fitness facility is very important. It is what builds trust amongst employees, creates unity, and has a positive effect on team performance. Every fitness facility should have a plan in place so that common communication problems do not occur.

Is Anyone Hearing the Sound of Your Voice?

Fri, 03 Jun 2016 06:19:44 -0500

Finally, an article on getting your voice heard. You will no longer be ignored at the management table if you follow these three core elements to enhancing the sound of your voice.

Effective Surveys

Wed, 01 Jun 2016 09:30:39 -0500

Surveys seem to be everywhere now. You go to a store and show and the receipt asks for you to go online and complete a survey. On websites you are asked to help improve the services by taking a survey. You are a patient in a hospital and you are asked to complete a survey. This article focuses on the ingredients of a good survey and how to write one.

Respect in Business: An Essential for Intercultural Communication

Tue, 31 May 2016 07:52:16 -0500

In every business, there is a sacred place, that spot where the true business is conducted and the money is made and saved. When you enter a business, you must be respectful as you learn where their hallowed ground is.

Sometimes It's Best Not To Offer Your Feedback

Thu, 26 May 2016 10:11:51 -0500

When I was a young manager, I had a very experienced administrative assistant who worked with me. She was very competent in her job and did everything I needed very well. One thing that bothered me, though, was her workstation. She had stacks of paper all around her workstation. I, in my own naivete, couldn't understand how she could get things done with all that clutter so I offered her some feedback to clean up her workstation so she could be more effective. Bad move on my part. She got pretty ticked with me and asked me whether her workstation was affecting her ability to do her job. She was dead right and it took me a long time to re-build my relationship with her. My feedback was not steeped in fact, it was based on my perception of what I thought was right. Painful lesson.

Make the Most of Slack With These Handy Tips

Wed, 25 May 2016 07:57:11 -0500

Slack is a real-time communication tool to keep teams connected. Use these handy tips to make the most of this exciting new technology for your company.

Write Emails That Get a Response

Mon, 23 May 2016 12:33:03 -0500

Do people respond to all your emails? Most business people struggle to get responses to their emails. This article offers a three-step process for making sure that people open, read, and respond to your emails.

Build Strong Relationships With Active Participation

Fri, 20 May 2016 10:10:59 -0500

After a long flight to Tokyo Japan, the sight of two thousand people in the audience for keynote speech at the technology conference was impressive. The presentation moved along slowly as frequent pauses enabled the interpreter to convert the original English spoken and written on the slides into Japanese. After twenty minutes or so, it appeared that two thousand heads were resting on their shoulders as the entire audience had fallen asleep. The interpreter insisted they were listening and not sleeping, so please to continue. After all the effort and time to prepare and travel halfway around the world only to meet a sleeping audience, the last thirty minutes of the talk were sheer drudgery.

Forgot To Celebrate Others' Success

Mon, 16 May 2016 07:38:26 -0500

Yesterday I flew back to DC after spending a glorious week in Los Angeles. Fortunate to not only work with amazing clients, I have added blessing of traveling first class and staying at the best hotels. I got to do a video shoot in the Presidential Suite with the two best video guys in the world Wesley and Daniel and spend an evening with my bestie Becky noshing on crab legs and seafood in Manhattan Beach.

Communication Matters

Fri, 13 May 2016 14:31:55 -0500

As a human resources consultant, I have conducted many employee surveys over the years to ascertain what employees like about their workplaces and what they think needs to be changed. In many cases, one of the key recommendations from employees to make the workplace better is "provide better communication." What do employees want to know about? They want to know before a change occurs that it is coming. They want to know why the change is happening. And most of all, they want to know how it will affect them. If you can get ahead of your communications efforts by providing answers to these questions, your employees will be less stressed, more productive, and your change efforts will be more successful.

The Neutrality Tool

Fri, 29 Apr 2016 10:55:28 -0500

Acting neutrally is an ability to take excess emotion out of your response to a person or to a situation so you can act in the most equitable, reasonable manner. It is also realizing that the situation or the person's behavior isn't usually about you. Most of the time people are not reacting to you as much as they are reacting to their internal world. Remember that a reaction is from the subconscious. You achieve more optimal results in work and business when you act rather than react. Learning neutrality tools will help you achieve your work goal more effectively. This article will help you explore how you react in an example scenario and see how changing your perspective can change your response to the situation.

Workplace Gossip Is a Career Killer

Fri, 29 Apr 2016 06:29:49 -0500

Here is a sad truth: some people never really leave high school. Even as adults you will still find them hanging out and spreading the latest gossip with their friends. The problem is that no matter how they go about it, a workplace gossip is absolutely killing their own career.

Making Use Of The Basics In mLearning: Utilizing The Strength Of An SMS

Wed, 27 Apr 2016 07:48:09 -0500

Mobile technologies have now come a long way and just-in-time learning has also evolved by leaps and bounds. While even a few years ago, a simple SMS was utilized to impart just-in-time learning, videos and podcasts are now being shared over the mobile platform.

Managing Difficult Employees: 5 Tips to Improve a Toxic Workplace

Mon, 11 Apr 2016 06:45:14 -0500

Difficult employees come in all shapes, sizes, and degrees of difficulty. They range from mildly annoying to vindictive, with some employees chronically showing up for work ten minutes late, and others actively working to have you fired. They may be manipulative, chronically dissatisfied, or passive-aggressive. Instead of taking responsibility for their behavior, they blame everyone around them -- including you -- for their problems. Their negative behavior often spills over into the general work environment, causing disruption among other, better-performing employees.

Overcoming Workplace Negativity

Fri, 08 Apr 2016 10:34:21 -0500

When dealing with chronic organizational or team negativity, brainstorming and problem solving must be engaged immediately. The longer you wait to resolve issues revolving around negativity, the deeper and more ingrained they will become in your company culture.

Survey Says: More People Speak Text Than Jargon

Wed, 06 Apr 2016 11:24:41 -0500

OMG. More ppl undrstnd txt spk than biz jargon. Lol. If u can rd this, I rest my case.

Have the Most Power and Value

Wed, 06 Apr 2016 09:42:35 -0500

Information has power and value. If you value information, bring appropriate information into the workplace, then you become powerful! Making good decisions based upon the right information at the right time equals job security, job promotion, and SUCCESS. You be that person to have the right information to have the value, and to have the power in the workplace.

How Participants Can Contribute Efficiently During Meetings

Tue, 05 Apr 2016 09:48:14 -0500

There are many reasons for conducting a meeting. But regardless of the reason, always make sure that goals and objectives are met after the meeting.

Communicating in the Workplace in Complicated Scenarios

Tue, 29 Mar 2016 12:32:02 -0500

Communication is the backbone of human progress and is the foundation on which opinions, ideas and thoughts are still transmitted today. "The art of communication is the language of leadership." - James Humes. This article focuses on ways to effectively handle difficult situations at work.

3 Tips for Great Business Writing

Tue, 29 Mar 2016 07:10:51 -0500

Good business writing is about more than just transmitting information; it reflects the values, principles and ethos of the company or organization that is reflected by the author. "Either write something worth reading or do something worth writing." - Benjamin Franklin. In this article we will look at some key aspects of good business writing.

Building a Business: 3 Reasons Why Stories Are the Key to Effective Training

Fri, 25 Mar 2016 12:35:57 -0500

For thousands of years, many Indigenous peoples have incorporated storytelling as an essential way to learn and share important cultural teachings. It is a premise that works so well many companies are adopting the art of storytelling as a foundation for their training programs and decreasing their former dependence on graphs and pie-charts and pages of statistics. Here are three reasons why storytelling is one of the most effective ways to train your staff and build your business.

Management Skills 101: The Strategic Secret of Impactful Meetings

Wed, 16 Mar 2016 09:42:44 -0500

Does that weekly business meeting feel like a waste of time? Do you wish you were back in your office actually getting work done? There is a simpler way to make your meetings more effective and impactful.

Tricks and Tips to Help You Deal With a Difficult Business Associate

Wed, 09 Mar 2016 09:34:21 -0600

Arrogant, bossy, bad attitude, opinionated, backstabber etc- we have all had a business associate who possessed one or more of such traits. Business is all about dealing with people, and often, this can become increasingly difficult.