Subscribe: NotePage, Inc.
http://www.notepage.net/forum/rss.php
Added By: Feedage Forager Feedage Grade B rated
Language: English
Tags:
author  doesn exist  modem attempting  modem  notepage  open port  pagegate support  pagegate  port doesn  port  support  unable open 
Rate this Feed
Rate this feedRate this feedRate this feedRate this feedRate this feed
Rate this feed 1 starRate this feed 2 starRate this feed 3 starRate this feed 4 starRate this feed 5 star

Comments (0)

Feed Details and Statistics Feed Statistics
Preview: NotePage, Inc.

NotePage, Inc.



Support Forum



Last Build Date: Thu, 22 Jun 2017 16:51:37 GMT

 



PageGate Support - RE: Pagegate issue opening after running /archive mode
Author: Tech Support
Posted: Tue Jun 20, 2017 9:25 am (GMT -5)

The database does have a 2GB file limit. It's possible to compress a bit of space out of it with the jetcomp routine but what size is the archive database currently?
_________________
Tech Support
support@notepage.com
http://www.notepage.net



General Questions and Announcements - RE: Samsung Galaxy
Author: rudolphshandymanbethnal
Posted: Tue Jun 20, 2017 6:44 am (GMT -5)

After all I'm not very sure what that this guy wants to ask



PageGate Support - Pagegate issue opening after running /archive mode
Author: Greg_H
Subject: Pagegate issue opening after running /archive mode
Posted: Mon Jun 19, 2017 4:32 pm (GMT -5)

I have an issue after running Pagegate (v7) with the /archive attribute in order to import a large number of archived messages. What I think is happening is there may be a db size limit of 2GB? Can anyone confirm this please? Basically it is stuck for hours at "Updating Archive"



PageGate Support - RE: Unable to open COM13 - port in use or doesn't exist
Author: Tech Support
Posted: Mon Jun 05, 2017 12:34 pm (GMT -5)

Hm... if it can't establish a connection, I'd recommend contacting the cellular modem's manufacturer for assistance as it appears that the device is malfunctioning and can't be reached.
_________________
Tech Support
support@notepage.com
http://www.notepage.net



PageGate Support - RE: Unable to open COM13 - port in use or doesn't exist
Author: barrence28
Posted: Mon Jun 05, 2017 12:32 pm (GMT -5)

unable to establish connection.



PageGate Support - RE: Unable to open COM13 - port in use or doesn't exist
Author: Tech Support
Posted: Mon Jun 05, 2017 12:12 pm (GMT -5)

If you would, try to run Putty, Hyperterminal or some other port testing utility.

Then connect to COM2 with 115200 baud rate, 8 data bits, 1 stop bit and no parity.

Are you able to establish a connection to the port?

If so, what happens if you type any of the following and hit enter?
AT
AT+CSQ
_________________
Tech Support
support@notepage.com
http://www.notepage.net



PageGate Support - RE: Unable to open COM13 - port in use or doesn't exist
Author: barrence28
Posted: Mon Jun 05, 2017 11:45 am (GMT -5)

Message just changed to Unable to open COM2 - port in use or doesn't exist

after i updated the port.



PageGate Support - RE: Unable to open COM13 - port in use or doesn't exist
Author: Tech Support
Posted: Mon Jun 05, 2017 11:36 am (GMT -5)

I'd first recommend removing the devices that aren't present. Not that you have to do that, it's just better to keep a tidy hardware list.


Next, you'll need to go in to the properties of the device attached to COM21, then go under the Advanced tab. Once there, click Advanced Port Settings and specify a COM port number 16 or lower.

After specifying the new COM port, update the connector to use it and that should fix the issue.
_________________
Tech Support
support@notepage.com
http://www.notepage.net



PageGate Support - RE: Unable to open COM13 - port in use or doesn't exist
Author: barrence28
Posted: Mon Jun 05, 2017 11:26 am (GMT -5)

HUAWEI Mobile Connect - 3G Modem (Not Present)
HUAWEI Mobile Connect - 3G Modem #2 (Not Present)
Telit Mobile High Speed Modem (Not Present)
Telit Mobile High Speed Modem # (COM21)



PageGate Support - RE: Unable to open COM13 - port in use or doesn't exist
Author: Tech Support
Posted: Mon Jun 05, 2017 11:04 am (GMT -5)

It looks like the COM port of your cellular modem may have changed or the hardware is experiencing some sort of issue.

To check the COM port first, go in to the 'Phone and Modem' section of the Control Panel in Windows. Once there, go under the Modems tab. What's listed and what COM port(s) are shown?
_________________
Tech Support
support@notepage.com
http://www.notepage.net



PageGate Support - Unable to open COM13 - port in use or doesn't exist
Author: barrence28
Subject: Unable to open COM13 - port in use or doesn't exist
Posted: Mon Jun 05, 2017 10:58 am (GMT -5)

I am not able to send text. Please help someone

6/5/2017 11:47:17 AM ========================================
6/5/2017 11:47:17 AM Start stored message check
6/5/2017 11:47:17 AM Setting communication parameters (115200,n,8,1)
6/5/2017 11:47:17 AM Unable to open COM13 - port in use or doesn't exist
6/5/2017 11:47:19 AM ========================================
6/5/2017 11:47:19 AM Start connection to carrier: SMS
6/5/2017 11:47:19 AM Connect using GSM protocol
6/5/2017 11:47:19 AM Setting communication parameters (1200,n,8,1)
6/5/2017 11:47:19 AM Attempting to reset modem
6/5/2017 11:47:19 AM Sent:AT
6/5/2017 11:47:22 AM Attempting to reset modem
6/5/2017 11:47:23 AM Sent:AT
6/5/2017 11:47:26 AM Attempting to reset modem
6/5/2017 11:47:26 AM Sent:AT
6/5/2017 11:47:29 AM Attempting to hang up modem
6/5/2017 11:47:29 AM Sent:AT
6/5/2017 11:47:32 AM Attempting to hang up modem
6/5/2017 11:47:32 AM Sent:AT
6/5/2017 11:47:36 AM Attempting to hang up modem
6/5/2017 11:47:36 AM Sent:AT
6/5/2017 11:47:48 AM ========================================
6/5/2017 11:47:48 AM Start connection to carrier: SMS
6/5/2017 11:47:48 AM Connect using GSM protocol
6/5/2017 11:47:48 AM Setting communication parameters (1200,n,8,1)
6/5/2017 11:47:48 AM Attempting to reset modem
6/5/2017 11:47:48 AM Sent:AT
6/5/2017 11:47:51 AM Attempting to reset modem
6/5/2017 11:47:51 AM Sent:AT
6/5/2017 11:47:54 AM Attempting to reset modem
6/5/2017 11:47:54 AM Sent:AT
6/5/2017 11:47:57 AM Attempting to hang up modem
6/5/2017 11:47:57 AM Sent:AT
6/5/2017 11:48:01 AM Attempting to hang up modem
6/5/2017 11:48:01 AM Sent:AT
6/5/2017 11:48:04 AM Attempting to hang up modem
6/5/2017 11:48:04 AM Sent:AT
6/5/2017 11:48:08 AM Carrier retry limit reached. Marking pending messages as bad
6/5/2017 11:48:08 AM FAILED Stn:0 To:barrence Frm:test Msg:test
6/5/2017 11:48:08 AM ========================================
6/5/2017 11:48:08 AM Start stored message check
6/5/2017 11:48:08 AM Setting communication parameters (115200,n,8,1)
6/5/2017 11:48:08 AM Unable to open COM13 - port in use or doesn't exist
6/5/2017 11:49:00 AM ========================================
6/5/2017 11:49:00 AM Start stored message check
6/5/2017 11:49:00 AM Setting communication parameters (115200,n,8,1)
6/5/2017 11:49:00 AM Unable to open COM13 - port in use or doesn't exist



PageGate Support - RE: PageGate v7 Web Interface
Author: Tech Support
Posted: Thu May 25, 2017 3:40 pm (GMT -5)

Yes, though you would need to modify the code in the template you're working with. You would want to replace the Sender's name box:

with a bit of code (there are a few languages that can do it) that pulls the name you're looking for.
_________________
Tech Support
support@notepage.com
http://www.notepage.net



PageGate Support - RE: PageGate v7 Web Interface
Author: dklewe
Posted: Thu May 25, 2017 3:35 pm (GMT -5)

Can the interface be configured to set the logged in user into the "From" field?



NotePager Pro Support - RE: WCTP - non standard port configuration not working
Author: Tech Support
Posted: Thu May 25, 2017 7:58 am (GMT -5)

Hm... if you would, please email a copy of the activity log to support at notepage dot com. The easiest way to do so would be to go to View - Activity Log, then click on the Clipboard button, which will then allow you to paste it in to the body of the email or in to an attachment.
_________________
Tech Support
support@notepage.com
http://www.notepage.net



NotePager Pro Support - RE: WCTP - non standard port configuration not working
Author: davidstewartnz
Posted: Thu May 25, 2017 5:37 am (GMT -5)

The version at the top of the "About" indicate Version 5.0

Lower down the page is what looks like a version number
5.0.6

Thanks
David Stewart