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Support Forum



Last Build Date: Thu, 22 Feb 2018 21:32:09 GMT

 



PageGate Support - pgfilter.exe
Author: jameyw911
Subject: pgfilter.exe
Posted: Wed Feb 07, 2018 4:21 pm (GMT -5)

Upgraded to 8.1 today and purchased the filter pack. Following the examples, the instructions say to copy pgfilter.exe into the directory created. I cannot find pgfilter.exe anywhere on my server.

Thanks



General Questions and Announcements - RE: SMS to multiple mobiles
Author: Tech Support
Posted: Tue Feb 06, 2018 9:01 am (GMT -5)

You can purchase the new license by using our online order form (https://www.notepage.net/purchase.htm) or by calling our Sales department at 781-829-0500 xt 2 or by sending them an email to sales@notepage.com

Once you have the licensing taken care of, the steps to upgrade PageGate to version 8 can be found in our documentation here:
https://www.notepage.net/manuals/pg/v8/server/html/index.html

The section you'll be interested in is:
Installation - PageGate Server - Windows Vista, 7, 8, 10, Server 2008, Server 2012 and Server 2016 Instructions - Upgrading from Versions 5, 6 or 7 to 8
_________________
Tech Support
support@notepage.com
http://www.notepage.net



General Questions and Announcements - RE: SMS to multiple mobiles
Author: badgur
Posted: Mon Feb 05, 2018 8:36 pm (GMT -5)





General Questions and Announcements - RE: SMS to multiple mobiles
Author: badgur
Posted: Mon Feb 05, 2018 4:10 pm (GMT -5)

Thank you kindly!



General Questions and Announcements - RE: SMS to multiple mobiles
Author: Tech Support
Posted: Mon Feb 05, 2018 9:07 am (GMT -5)

There isn't really a way to tie a single recipient to multiple cell phone numbers, pagers or email addresses but you can add each device/address as a recipient and then add all of those recipients as a member of a group.

For example, we could have three recipients called badgur_email, badgur_cell and badgur_pager which we could then add as a member of the badgur group. Any time we message the badgur 'group', all three of your devices would be messaged.
_________________
Tech Support
support@notepage.com
http://www.notepage.net



General Questions and Announcements - SMS to multiple mobiles
Author: badgur
Subject: SMS to multiple mobiles
Posted: Sun Feb 04, 2018 8:26 pm (GMT -5)

Hi all,

Just wondering how can we set up message SMSs to multiple mobiles on PG Admin Ver 7? at this stage single mobile set up under recipients tab and works fine. Thanks in advance!



PageGate Support - RE: Importing Recipients and Groups in to PageGate version 8
Author: Tech Support
Posted: Mon Jan 29, 2018 5:30 pm (GMT -5)

You can also import members in to a group:

1) Open PG Admin.

2) Go to Database - Tools - Import - Group Members.

3) Select your import file.

Like the other imports, this will need to be a CSV file formatted as follows:

"800","GroupName","RecipientName"

For example, this would import the recipient 'ems100' in to the group '100':
"800","100","ems100"
_________________
Tech Support
support@notepage.com
http://www.notepage.net



PageGate Support - Importing Recipients and Groups in to PageGate version 8
Author: Tech Support Subject: Importing Recipients and Groups in to PageGate version 8Posted: Mon Jan 29, 2018 5:24 pm (GMT -5) To import recipients and groups in to PageGate, you'll want to: 1) Open PG Admin. 2) Go to Database - Tools - Import - Recipients and Groups. 3) Select your import file. The import file will need to be in a comma separated values format and each line represents a recipient or group to be imported, depending on which specific field values are set. Each line will need to have every field value set but, thankfully, many of the values can be left at their default values. Some of these values are determined by your license (whether you're license for an interface or not) and other values are determined by the method of delivery for the recipient. Listed out, each value will need to be in the following order: dbversion, User, full_name, id, carrier, forward, maxchars, multi_page, ad_hoc, ascii_service, mail_service, web_service, gui_service, serial_service, tap_service, reliapage_index, Group, display_group, template, custom, Text1, Text2, Text3, Text4, Text5, Text6, Text7, Text8, Text9, Text10, image1, image2, image3, image4, image5, group_list, on_call, EmailTo, email_only, GLFullNames, failover, extra1, extra2, extra3, extra4, hold, hold_start, hold_stop, creator, priority In practice, this is an example line to add a group: "800","group_name","GroupDisplayName","","","","1024",#FALSE#,#FALSE#,#TRUE#,#FALSE#,#TRUE#,#TRUE#,#FALSE#,#FALSE#,"0",#TRUE#,#FALSE#,"",#FALSE#,"","","","","","","","","","","","","","","",#FALSE#,#FALSE#,"",#FALSE#,#FALSE#,"","","","","",#FALSE#,"10:00:00 PM","8:00:00 AM","","100" and this is an example line to add a recipient : "800","recipient_name","RecipientDisplayName","ID/PIN/PHONENUMBER","Carrier","","160",#FALSE#,#FALSE#,#TRUE#,#FALSE#,#TRUE#,#TRUE#,#FALSE#,#FALSE#,"0",#FALSE#,#FALSE#,"",#FALSE#,"","","","","","","","","","","","","","","",#FALSE#,#FALSE#,"EmailAddress",#FALSE#,#FALSE#,"","","","","",#FALSE#,"10:00:00 PM","8:00:00 AM","","100" The second field is the recipient or group name and cannot contain any spaces or punctuation like ()[]{}=+,<>/?\|!@#$%^&*`~ but may contain periods, dashes or underscores. The third field is the recipient or group's display name in the PageGate GUI Client or in messaging websites using the full name property generated with GetWeb. While some punctuation characters are allowed, it's still highly recommended to avoid using ()*,%^&$#@~!`/?\|<> For groups, copy every other field value displayed in the example above; you won't need to modify any other values. For recipients, the fourth field is the value assigned to their ID/PIN field. If the recipient needs to be tied to an email address or SMTP based carrier, you'll enter that in field 37, the "Email To" field. The fifth field is the carrier the recipient will be tied to and this determines the method of delivering messages to this recipient. The seventh field represents the maximum number of characters you want to be able to send to this recipient. For the ascii_service, mail_service, web_service, gui_service, serial_service and tap_service fields, set those modules you own to #TRUE# and leave the rest at #FALSE#. Leave the rest of the field values as shown in the examples above and should create a proper import line._________________Tech Support support@notepage.com http://www.notepage.net [...]



PageGate Support - RE: Guidance for SNMP Trap Alerts
Author: tdenton
Posted: Wed Jan 24, 2018 3:56 pm (GMT -5)

Thank you for the help. I was able to get the Solarwinds Trap Alert trigger to send out using the send32 syntax you provided and the ${variable} from the trap message as the body/message.