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HBS Working Knowledge





Updated: 2017-09-21T15:42:52Z

 






The Three Types of Leaders Who Create Radical Change

2017-09-20T10:25:43-04:00

Every successful social movement requires three distinct leadership roles: the agitator, the innovator, and the orchestrator, according to institutional change expert Julie Battilana.



First Look at New Research and Ideas, September 19

2017-09-19T12:36:37-04:00

Designing better markets ... Can Mavi continue its winning streak? ... How channel integration benefits sales and inventory management



An Invitation to Market Design

2017-09-19T09:20:06-04:00

This paper by Scott Duke Kominers, Alexander Teytelboym, and Vincent P. Crawford illustrates best practices in market design through three examples.



'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

2017-09-19T12:04:34-04:00

A decade-and-a-half after the dawn of social media marketing, brands are still learning what works and what doesn't with consumers.



Debt Redemption and Reserve Accumulation

2017-09-15T10:11:49-04:00

This study by Laura Alfaro and Fabio Kanczuk examines how reserve accumulation affects governments’ decisions to default. The analysis assumes that countries can accumulate reserves and borrow internationally using their own currency. Results suggest that the optimal level of international reserves is fairly large because their cost is mitigated by valuation-smoothing gains. The model matches some features of Brazil’s economic fluctuations.



Op-Ed: Google Engineer Deserved to be Fired by the CEO

2017-09-20T11:40:40-04:00

Was CEO Sundar Pichai right to fire engineer James Damore after his condemnation of Google's diversity initiatives? Of course, answers Bill George; treating colleagues as gender stereotypes rather than as individuals poisons the workplace.



First Look at New Research and Ideas, September 5, 2017

2017-09-20T14:25:04-04:00

Does air pollution contaminate our morality? ... Hiding bad news from the media ... The best business model for a professional skateboarding league.



First Look at New Research and Ideas, September 12, 2017

2017-09-12T11:35:49-04:00

The need to consider self-managing organizations...The downside of positive information...The case of Signet Jewelers



The Better is the Enemy of the Good

2017-09-12T11:07:22-04:00

Previous research has shown that individuals’ self-serving responses to information may arise when payoff information is subjective or uncertain. This study by Christine L. Exley and Judd B. Kessler, in the context of charitable giving, shows that individuals’ ability to respond to payoff information in a self-serving way even includes situations when information is complete and certain.