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Hospitality Net: Latest Industry News



Top Stories - Latest Hospitality and Hotel Industry News



Published: Fri, 24 Mar 2017 19:04:40

Last Build Date: Fri, 24 Mar 2017 19:04:40

 



Kinseth Breaks Ground On Tru By Hilton, In St. Charles, Missouri. Kinseth Breaks Ground On Tru By Hilton, In St. Charles, Missouri.

Fri, 24 Mar 2017 18:25:25

(image) Kinseth Hospitality Company (KHC) is pleased to announce the breaking of ground at the construction site of the Tru by Hilton in St. Charles, Missouri. The groundbreaking ceremony for the Tru by Hilton, located at 333 Camelback Road, took place on March 23, 2017. To kick-off the event Kathleen Brill, Sr. Vice President and Director of Leasing at Cullinan Properties, Ltd.; Ben Kinseth, Director of Operations at Kinseth Hospitality Companies; City of St. Charles Mayor Sally Faith; St. Charles Councilwoman Laurie Feldmanand; and Scott Tate, President and CEO, of Greater St. Charles County Chamber of Commerce each shared their excitement for the project. Following, a group of investors broke ground on the coming Tru by Hilton hotel which will offer guest rooms and amenities for both leisure and business guests. "We picked the Streets of St. Charles because of it's high energy enviornment. It has a vibrancy with all of the nearby restaurants and attractions creating endless amounts of excitement that will draw many travelers. Tru by Hilton is a fresh new product grounded in value, with the perfect mix of a high energy developement, great value rooms, and a new efficient design. We're excited to be a part of the Streets of St. Charles and the greater St. Louis community." The 87 room, 5 story hotel is owned by St. Charles Hotel Associates, LLC., and will be managed by Kinseth Hospitality Companies. It is expected to be completed in first quarter 2018."Tru is a disruptive brand, as evidenced by its statement-making entrance to the midscale category and now the St. Charles market," said Alexandra Jaritz, Global Head for Tru by Hilton. "We know the brand will have broad appeal to by St. Charles area travelers who span generations but share a similar 'zest for life' mindset. At its core, Tru is value-engineered to provide guests with a contemporary, consistent and fresh experience in an affordable way, while at the same time being operationally efficient to our owners."About Tru by HiltonTru by Hilton is a revolutionary midscale hotel brand providing a simplified and spirited approach that is grounded in value for business and leisure travelers. Disrupting the midscale hotel space, Tru by Hilton will offer modern and functional guest rooms and social connectivity with reimagined public spaces, including an open lobby comprised of four zones where guests can work, play, lounge and eat. Designed to appeal cross-generationally, guests will enjoy complimentary amenities including breakfast, coffee and tea; optional mobile check-in and Digital Key; a multifunctional fitness center; and high-speed Wi-Fi. Single-serve wine and beer, fun snacks and light meal options will be available for purchase at a 24/7 retail market. Tru by Hilton is the newest addition to Hilton Worldwide's portfolio of market-leading brands. Learn more at www.trubyhilton.com.About Kinseth HospitalityKinseth Hospitality is a leading hotel management, development and ownership company. KHC has a proven track record of developing and operating award-winning hotels, restaurant and meeting facilities. Kinseth Hospitality is based in North Liberty, Iowa, and currently operates over 65 hotels and 5 branded restaurants in 12 states.


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Accor to open first ‘ibis Styles’ hotel on Crete in GreeceAccor to open first ‘ibis Styles’ hotel on Crete in Greece

Fri, 24 Mar 2017 16:31:42

(image) AccorHotels has announced its expansion in Greece by signing an agreement with the company Polis H.M. S.A, for the first ibis Styles hotel in Heraklion Crete.


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Cheap And Cheerful Renovations | By Larry MogelonskyCheap And Cheerful Renovations | By Larry Mogelonsky

Fri, 24 Mar 2017 16:28:46

(image) There are many indicators that might tell you it's time to renovate. Your TripAdvisor scores are dropping with guest complaints skewing increasingly towards facilities and maintenance rather than service. Or say you just received a conditional score on your annual inspection. It can even be as obvious as the faded green floral wallpaper that used to match the emerald porcelain tiles or the white shag carpeting now sporting various shades of gray.


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12 Best Practices for Full-Cycle Guest Marketing12 Best Practices for Full-Cycle Guest Marketing

Fri, 24 Mar 2017 16:08:48

(image) In the digital era, retaining guests is a more complicated and resource-intensive endeavor than ever. Today's guest is less likely to be loyal to any one brand, thanks to the popularity of OTA websites and other travel-planning apps. Written in partnership with Digital Alchemy, a leader in Customer Relationship Management (CRM) and email marketing solutions, this white paper outlines how hoteliers can regain guest loyalty and boost revenue using full-cycle guest marketing.


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An Art Deco Gem, Seattle’s Hotel Deca Joins Benchmark’sAn Art Deco Gem, Seattle’s Hotel Deca Joins Benchmark’s

Fri, 24 Mar 2017 15:43:39

(image) Seattle's iconic Art Deco gem, the Hotel Deca, is the newest member of the Gemstone Collection, a dynamically expanding portfolio that is part ofBENCHMARK®, a global hospitality company. The historic 158-guestroom property, featuring three Penthouse Suites, is situated in Seattle's spirited University District, close to the campus of the University of Washington and just minutes from the attractions of downtown Seattle. BENCHMARK includes 70 domestic and international properties under two distinctive and unique brands, Benchmark Resorts & Hotels and the Gemstone Collection.


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Is a “Travel Waiver” Plan Worth It for Business Travel? | By Stan SandbergIs a “Travel Waiver” Plan Worth It for Business Travel? | By Stan Sandberg

Fri, 24 Mar 2017 15:01:59

(image) For anyone who has booked a business trip through a travel site, the standard avalanche of add-ons served up shortly before checkout will be familiar. One of those purchase options is labeled travel protection or a travel waiver.


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Four Seasons Hotel At The Surf Club In Surfside, Florida Is Now OpenFour Seasons Hotel At The Surf Club In Surfside, Florida Is Now Open

Fri, 24 Mar 2017 14:47:24

(image) From the moment it first opened its doors on New Year's Eve 1930, The Surf Club in Miami has hosted history. It is an institution whose reputation looms large in the imagination of so many more people than can ever have visited it, let alone been members. When tire tycoon Harvey Firestone first had the idea of a new type of social club, on board his yacht the Marybelle, he could never have imagined how enduring the appeal would be of what he would soon create.


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My Place Hotel-Marquette, MI Is Now Open!My Place Hotel-Marquette, MI Is Now Open!

Fri, 24 Mar 2017 14:46:27

(image) My Place Hotels of America is thrilled to announce the opening of Michigan's first My Place location in Marquette! Area travelers now have a fresh economy option in the brand new four-story, 63-room My Place Hotel, conveniently located at 2383 US 41 West. Central to the Upper Peninsula's premier retail, dining and entertainment corridor, the hotel's location also offers easy access to Northern Michigan University, the Superior Dome and the Berry Events Center.


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Grupo Hotusa opens its second hotel in Sicily: The Eurostars Monte Tauro 4*Grupo Hotusa opens its second hotel in Sicily: The Eurostars Monte Tauro 4*

Fri, 24 Mar 2017 14:29:21

(image) Eurostars Hotel Company, the hotel division of Grupo Hotusa, has added the Eurostars Monte Tauro 4* to its portfolio (previously called Hotel Monte Tauro) in the beautiful Sicilian city of Taormina. This is the second hotel opened by the company on the Mediterranean island and the eleventh opened in Italy, which also includes establishments in Rome, Naples, Palermo, Venice and Lucca.


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Guestline showcase extensive suite of cloud based hospitality solutions at HITEC AmsterdamGuestline showcase extensive suite of cloud based hospitality solutions at HITEC Amsterdam

Fri, 24 Mar 2017 14:02:24

(image) Guestline, leading providers of hospitality software solutions with over 25 years' experience in the hospitality sector, will be showcasing PMS, distribution and digital marketing technologies at HITEC Amsterdam.


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STR: US hotel results for week ending 18 MarchSTR: US hotel results for week ending 18 March

Fri, 24 Mar 2017 13:23:47

(image) The U.S. hotel industry reported mixed results in the three key performance metrics during the week of 12-18 March 2017, according to data from STR.In a year-over-year comparison with the week of 13-19 March 2016:


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Swiss Hotel Chain Mövenpick Uses Cloud To Avoid 'Cemetery Of Brands' | forbes.comSwiss Hotel Chain Mövenpick Uses Cloud To Avoid 'Cemetery Of Brands' | forbes.com

Fri, 24 Mar 2017 12:49:17

(image) Mövenpick is hoping to escape what its CEO Olivier Chavy called the “cemetery of brands” during a presentation at Oracle Industry Connect here this morning. Profit margins in the hotel industry are between 1% and 2%, and are being squeezed by a combination of macroeconomic and industry-specific factors, such as a changing distributor landscape, tighter management agreements, and higher capital requirements for borrowing. But according to Chavy, hotel operators are under greater threat from organizations like Uber and Facebook, which can leverage platforms to create experiences. He noted that Uber is the world’s largest taxi company yet owns no taxis; Airbnb is the world’s largest hotel company yet owns no real estate. And he sounded a note of alarm, claiming that many in the hotel industry are evolving too slowly to survive. “In the hospitality industry, we are in the age of stone,” he said.


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The customer isn’t always right… but the customer is always the customer | By Jay SkowronThe customer isn’t always right… but the customer is always the customer | By Jay Skowron

Fri, 24 Mar 2017 12:16:56

(image) We're going to discuss something controversial today: online reviews and how to respond to them. TripAdvisor reviews, Facebook reviews. Google My Business reviews (or is it Google+ Local? Google Places? Who knows these days, amiright?)


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Finally a faster way to find better hotel rooms: Search by imageFinally a faster way to find better hotel rooms: Search by image

Fri, 24 Mar 2017 11:46:52

(image) Imagine you can search for hotel rooms by how they look, or if they have a great view, or a canopy bed, or... That would totally disrupt the way we do it now: first figure out what you want to do where and when, then see if you can find a hotel there. A tedious affair.. Why not turn this around and start with: 'I want a beach view and an outdoor bathroom', and take it from there? That would make it a pleasant experience. Now there finally is a way to do this: Yellowroom.ai


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Young Hoteliers Summit 2017 Thoroughly Inspiring And ImpactfulYoung Hoteliers Summit 2017 Thoroughly Inspiring And Impactful

Fri, 24 Mar 2017 11:45:40

(image) Tackling the challenge of conventionalism within the hospitality industry was the central theme of the 8th edition of YHS. Influential industry professionals assessed this trending topic in order to provide their views and opinions on what the future of hospitality is offering. Subjects addressed during the summit ranged from how user-generated social media content enhances branding, to how loyalty within the luxury segment is perceived and achieved. As well, questions such as how ownership types affect the flexibility to become more sustainable and how new and innovative business models disrupt the industry were discussed and recommendations given. The aim of YHS is to bring hospitality management students and industry leaders together, to create a collaborative community for exchange of industry insights. 81 students representing 42 partner schools from 19 countries were invited and attended the summit. Further challenging their thinking, the participants from the various educational institutions were invited to take on the YHS Challenge hosted by The Student Hotel, an innovative hybrid lodging concept merging various types of customer segments. The provider of the challenge changes every year and asks the attendees to come up with new ideas of business practices. Within small teams and limited time resources, the students evaluate, assess and present the project to a jury of industry professionals. After a successful 8th edition of YHS, the organisation committee extends its thanks to all partners, guest speakers and visitors and is excited for what the Young Hoteliers Summit 2018 has to offer.


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Best Western Unveils Exciting New Hotel in TokyoBest Western Unveils Exciting New Hotel in Tokyo

Fri, 24 Mar 2017 11:38:54

(image) Best Western® Hotels & Resorts will soon offer travelers to Tokyo another exciting place to stay, with the opening of Best Western Tokyo Nishikasai Grande on April 1, 2017.


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Hospitality: One Doesn’t Suffer the Future…it is Built | By Georges PanayotisHospitality: One Doesn’t Suffer the Future…it is Built | By Georges Panayotis

Fri, 24 Mar 2017 11:02:07

(image) Contrary to other sectors, the world of hospitality need not fear disappearing into a black hole and despite the upsets it might traverse, it is growing and will continue to do so. To each his place in the sun.


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How Monscierge is Killing the CheeseplateHow Monscierge is Killing the Cheeseplate

Fri, 24 Mar 2017 10:48:10

(image) When Monscierge first began our journey, we spent several days working in the back-of-house with staff at a well-known hotel in downtown Oklahoma City. Their team talked with us about their passion for our industry, their love for their guests, and the challenges they face every day. I asked one of the bell staff "If you could change one thing about the operation of your hotel, what would it be?" Without hesitation he said "I'd kill the cheeseplate. Every day I deliver complimentary cheeseplates as welcome gifts to our VIP guests, and every day I'm the guy that later discards most of all of them – totally untouched. If I could tailor the welcome gifts to something each guest truly valued, they would feel cared for, I would feel more invested in the people I'm caring for each day and we'd reduce significant waste at the hotel. Everyone wins."


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Hospitality leaders hit back at Guardian article which highlights poor treatment of staff | thecaterer.comHospitality leaders hit back at Guardian article which highlights poor treatment of staff | thecaterer.com

Fri, 24 Mar 2017 10:46:43

(image) A newspaper article that published personal accounts of debauchery, bullying, excessive hours and sexism in hospitality businesses does not fairly represent the industry and involves only a “tiny minority”. That’s according to industry leaders who have united in response to a feature in the Guardian on Saturday, which criticises the sector for its treatment of employees.


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Hotel Equities Selected to Operate SpringHill Suites Avondale and Fairfield Inn & Suites TollesonHotel Equities Selected to Operate SpringHill Suites Avondale and Fairfield Inn & Suites Tolleson

Fri, 24 Mar 2017 09:54:07

(image) Atlanta-based Hotel Equities recently announced its selection as the management firm for the 130-room new build SpringHill Suites by Marriott in Avondale and the 120-room Fairfield Inn & Suites in Tolleson, both in metropolitan Phoenix, Arizona.


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