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appeared bill  bill  cable  charges  credits appeared  credits  discount  don  internet  months  outages credits  time warner  time  warner 
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Preview: Comments on: Time Warner SoCal leaving us hanging for 2 months

Comments on: Time Warner SoCal leaving us hanging for 2 months



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By: Anon

Mon, 19 Nov 2007 01:56:28 +0000

Sorry to hear about your issues, but once you get cable hooked up you may not be any happier. In my experience the cable goes out DAILY (this affects TV viewing as well as internet use, which is critical if you work from home ever!). Time Warner promised credits for these outages, but the credits have never appeared on my bill. Speaking of the bill, I've been fighting with them for over 18 months now (Time Warner charges for equipment I don't have, charges for service appointments that their technicians don't keep, I don't get a bundle discount - in fact - the discount is applied as a charge!, the list goes on... I filed a complaint with the BBB and Time Warner responded with they had corrected the billing issue. A few days later, the bill was back in error. Sighs. What other choice do I have?