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PROJECT ADMINISTRATION
Adecco is currently assisting a local client seeking candidates experienced in Program Administration in Woonsocket, RI. This position is a temporary to permanent opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for this position include:

*Administer assigned recurring Facility Management Program.
*Identify and effectively communicate Program issues and trends, and potential compliance risks.
*Monitor repairs associated to Program Trade for potential issues and trends. Effectively communicate those to Management.
*Monitor spend of Program and effectively communicate potential issues and risks.
*Perform other tasks as assigned.

EDUCATION: Preferred Bachelor Degree

PRIOR WORK EXPERIENCE: 5 to 8 years


The ideal candidate:
*Is proficient in administering a recurring program
*Has strong Excel skills
*Can effectively manage multiple vendor relationships
*Understands the budgeting and forecasting process
*Is well organized
*Effectively manages multiple priorities

Pay rate: $24.00 per hour

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this or any related opportunities with Adecco.(image)



Verint Technical Support Engineer
Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Verint Technical Support Engineer for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 6 Months Contract
Location: Providence, RI/Zip Code: 02903
Compensation: Open

Role: Verint Technical Support Engineer

Role Description: The Verint Technical Support Engineer would need to have at least 5+ years of experience. The primary role of this position is responsible for day-to-day support, implementation and configuration of Verint Call Recording infrastructure on Verint Impact 360 version 7.8 CSCM and QM for multiple call centers.

This position maintains and troubleshoots the Verint Call Recording system (Verint Impact 360 ver 7.8) which includes support for server patching, quality scans and network upgrades that impact connectivity.

The candidate should have a working knowledge of Avaya Aura Communication Manager – to provide backup support to the telecom team for requests and troubles. This candidate may assist in the design, implementation, and management of projects that may include new locations or deploying new systems across the network.

Qualifications:

Basic Qualifications:

- 8+ years of Telecom experience.
- 6+ years of detailed knowledge of Verint Call Recording in a distributed environment.
- Verint Call Recording Application (Impact 360 version 7.8 or higher).
- NICE call Recording knowledge is a plus.

- Able to perform routine system administration and maintenance on local or remote recording locations with no impact to the business.
- Capability of keeping documentation up to date for all recording and telecommunications systems.
- Ability to proactively analyze, troubleshoot and resolves telecommunications and recording issues in a timely manner.
- Resolve open help desk tickets and verifies all issues were properly resolved and documented.
- Ability to interact with end-users and all levels of management in developing solutions to problems or creating efficiencies pertaining to call recording and Telecom processes.
- Performs quarterly DR tests for call recording and documents results.

Professional Qualifications:

- Excellent understanding of networking and firewall technologies.
- Ability to multi-task projects.
- Strong interpersonal skills.
- Strong analytical skills.
- Strong written and oral communication skills.
- Strong organizational skills.
- Working knowledge of group dynamics.

Education: Bachelor?s Degree
Experience: Minimum 5+ years
Relocation: No, this position will not cover relocation expenses
Travel: No
Local Preferred: Yes

Recruiter Name: Ekta Bhattacharya
Recruiter Phone: 877 884 8834 (Ext: 2021)

EOE(image)



Help Desk-Troubleshooting Specialist
Adecco is currently assisting a local client in recruiting to fill Help Desk-Troubleshooting Specialist jobs in Smithfield, RI. This position is a temporary to permanent opportunity. To be a successful Help Desk-Troubleshooting you must have previous retail experience, preferably in a pharmacy or cell phone/electronic retail store, excellent PC skills, and ideally have previous call center experience. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Help Desk-Troubleshooting Specialist include but are not limited to the following:
*Prompt technical responses to questions from employees regarding troubleshooting, diagnosing, and resolving problems for store and Point of Sale systems, hardware.
*Requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues.
*Related online diagnostics are used for troubleshooting; incidents are tracked in a case tracking system.
*Take live trouble-shooting calls daily 100% of the time.
*Responsible for resolving customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly.
*Document problems accurately and succinctly in the appropriate support tools provided.
*Maintain knowledge with accurate and up to date information relating to current policies, procedures and troubleshooting techniques.

Qualifications:
*Previous retail store pharmacy experience required
*Previous electronic retail experience preferred
*Previous high volume call center experience preferred
*High School Diploma or GED required
*Must demonstrate analytical, problem solving and interpersonal skills
*Able to work in a flexible 24/7 work environment, preferred

Pay for this position is $13/hour. This is a temporary to permanent opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Help Desk-Troubleshooting job in Smithfield, RI or any related opportunities with Adecco.(image)



Sr Associate Scientist
Job Details: To perform experiments, organize data and analyze results under minimal supervision. With minimal supervision, plans, conducts or monitors experiments, records and organizes data, analyses results, generates robust and reliable data and/or Ensures that contracted studies are conducted in compliance with the respective protocol and applicable guidelines and regulations.Responsibilities include: Monitors or follows established experimental design and protocols and performs routine tasks and studies to obtain reproducible and reliable results with limited supervision. Plans, monitors or conducts, analyzes and records experiments, and provides interpretation of data. Effectively transfers experimental methods from literature to the lab and makes modifications as necessary. Develops and implements new protocols with moderate review. Engages coworkers in scientific discussions. Communicates data and interpretation to work group. Skilled at developing systems to ensure quality data. Skilled and/or knowledgeable in the use of standard laboratory equipment and with one or more major laboratory instruments/techniques. Effectively trouble-shoots equipment and experimental difficulties. Contributes to internal/external reports, papers, presentations, regulatory documents, invention disclosure submissions and/or patents. Participates in department-wide support efforts such as safety, recruiting and committees. May train staff and/or supervise others. Coordinates and organizes resources needed to complete the task. Understands when to seek input and when to make independent judgments; Skills: ; degree in Biology, Biochemistry or Analytical Chemistry; experience in a Biopharmaceutical working environment.

Top 3 Skill Sets
Bachelor?s Degree Required
3+ years of experience
Experience with developing reference libraries
Skills and knowledgeable in use of laboratory equipment
Ability to make independent judgments We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.(image)



Avaya Voice Lead
Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Avaya Voice Lead for our client in the IT Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 6 Months Contract
Location: Providence, RI/ Zip Code: 02903
Compensation: Market Rate

Role: Avaya Voice Lead

Role Description: The Avaya Voice Lead would need to have at least 5+ years of experience. This candidate will act as a level 3 engineering/ escalation resource for all technological issues on Avaya and Cisco call center and telephony platforms of the client.

The Candidate will work very closely with Contact Center Technology teams and the Networking teams to ensure support and maintenance for environmental changes and insure that they are synchronized between the groups.


Required Experience and Skills:

- Platform specific expertise (Avaya).
- Expertise in resolving issues around VOIP and TDM Trunking, Gateways, Application Enablement Services, ARS tables, IP interfaces, and CMS servers and Modular Messaging.
- Administer software and firmware upgrades, installations, and changes for all Telecom systems.
- Management and support of call routing patterns used for toll bypass to eliminate long distance charges calling between sites with IP trunking.
- Data Networking understanding required, to include an understanding of Quality of Service (QoS), TCP/IP, Routing and Switching, Power Over Ethernet (PoE) and MPLS use for Voice and Video over IP (VoIP).
- Understanding of call center support platforms such as CMS, IVR, CTI, and ACD Data networking.
- Install and program T1 circuits and program DS1 configuration and trunk groups as required to activate circuits for use.
- Proactively monitor health of all telephony systems utilizing all available data to ensure all systems are operational.
- Quickly initiate action to resolve any high level issues encountered or reported and, once resolved, take necessary steps to prevent recurrence of those issues.
- Work with project managers, architects and technical team leads to manage delivery of new technology.
- Establish guidelines and set user permissions for all systems.
- Proactively identify opportunities for savings.

Qualifications:

Basic Qualifications:

- Cisco Voice and/ or Avaya certification and 12+ year?s extensive technical experience with the following Avaya products:

- Aura Communication Manager.
- Application Enablement Services.
- Aura Session Manager.
- Aura System Manager.
- Modular Messaging.
- Ability to mentor and develop other engineers and architects.
- Familiarity with best practices of ITIL.
- Experience with SIP trunking to telecom providers.
- Knowledge in the following: Verint CSCM and QM.

Professional Qualifications:

- Excellent understanding of voice and networking technologies.
- Ability to multi-task projects.
- Strong interpersonal skills.
- Strong analytical skills.
- Strong written and oral communication skills.
- Strong organizational skills.
- Working knowledge of group dynamics.

Education: Bachelor's Degree
Experience: Minimum 5+ years
Relocation: No, this position will not cover relocation expenses
Travel: No
Local Preferred: Yes

Recruiter Name: Krishna Kant
Recruiter Phone: 877 884 8834 (Ext: 2061)

EOE(image)



Project Analyst
Title: Project Analyst

Description:
Adecco is currently assisting a local client seeking an experienced Project Analyst in Woonsocket. This position is a long term temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Project Analyst include but are not limited to the following:
*This position will manage and lead appropriate internal improvement teams in advancing the organization.
*Compiles and analyzes confidential information for various projects and reports.
*Assumes special projects as assigned by the team.
*Creates customized reports and presentations based on Management team's needs.
*Provides graphical representations of report trends and statistics.
*The position will utilize PMO tools including but not limited to: Enterprise Portfolio/Project Management System, Project Management Tool Kit, and documentation management sites.
*The position will also support major programs/projects with cross-functional tracking logs and other key deliverables deemed appropriate.

Candidates must meet the following Project Analyst requirements for consideration:
*Must have budgeting experience including analyzing financials and generating reporting.
*Must be highly proficient with MS Office, especially Excel (V-look-ups, Pivot Tables, Visio), PowerPoint and MS project.
*Access experience is a plus

Pay for this position is $32.00/hr plus overtime as needed. This is a long term temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this position or any other Project Analyst related opportunities with Adecco.(image)



Software Manager/.NET Programmer
Software Manager/.NET Programmer

Position Purpose
This position is responsible for supporting the Investment Office s custom intranet and third-party software packages. This position will manage existing applications, help in the purchase and installation of off-the-shelf solutions, and write C#.NET and SQL code to close the gaps between new and existing software programs.

The perfect candidate will be a well-rounded problem solver interested in working on a mix of software and database maintenance, light network maintenance, and custom intranet programming. This person will have excellent people skills and an energetic approach, finding effective solutions to complex problems. An interest in financial markets is essential; some experience with financial terminology is preferred.

This position is also responsible for assisting with office technical support for 20 staff, triaging issues or referring users to the Help Desk as appropriate. Additional work will include checking log files, being the first responder on errors reported by users, monitoring incoming data feeds, etc. This person must also be comfortable writing and maintaining documentation for software and best practices as needed.

Demonstrated ability for self-direction is required. This position works independently with some oversight from the part-time Senior Developer Database Manager. There is the possibility of temp-to-permanent, depending on resources and performance.

Requirements
5+ Years programming multi-tiered projects with a minimum of 2 years using C#.NET
Demonstrable experience developing intranets, extranets and websites
Extensive Visual Studio experience with solutions, projects, custom user controls, etc.
Extensive experience with SQL Server databases: queries, stored procedures, functions, etc.
Experience with CSS, JavaScript and HTML
Experience developing projects under source control
Excellent people skills, and the ability to relate technical issues to non-technical staff
Strong written and verbal skills
Demonstrated ability to work independently
Up-beat, can-do attitude

Additional Skills & Traits
Financial background preferred
Experience integrating Telerik UI controls a plus
Full life-cycle experience
Direct consumer/user contact(image)



Business Analyst - Professional
This Business Analyst Position Features:
? Great Pay 60K-66K

Immediate need for business analyst seeking professional.

Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices. May require an advanced degree and 2-5 years of direct experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
______________
Key Responsibilities
? Support creation, consolidation, analysis of correspondence and content inventories
? Perform data quality / integrity diagnostics; recommend and implement agreed solutions
? Support facilitated sessions with partners, including definition, planning, preparation, execution, results summary
? Manage team document / record repository and knowledge management; including timely capture of receipt, meta-data tagging, organization, version maintenance, team alerts, etc?
? Maintain documentation of analysis assumptions, strategy, observations risks, recommendations, lessons learned ? for all analysis
? Lead collection, maintenance, analysis, opportunity identification from issues log
? Support definition of a robust yet flexible taxonomy & nomenclature convention for content / document management
? Support definition & execution of key process and simplification metrics and data collection plans and sampling strategy; execute data collection as needed
? Capture process documentation, meeting minutes, and key learning ? summarizing findings / recommendations in an easily referenced, actionable format
? Take lead in partner meeting scheduling, status (routine), updates, etc?
? Professionally handle and protect personal identifying and operational data
? Lead / support voice of business interviews and qualitative analysis

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.(image)



Maintenance Technician
Senior Maintenance Technician ? Electrician
ARI F&E Utilities Operations and Maintenance
Job Summary
Reporting to the C or D (12 hour night shifts from 7pm to 7am) Shift Manager Maintenance of the F&E Utilities Operations and Maintenance group, this position is responsible for supporting electrical systems operations and maintenance activities across ARI site.

Specific duties include:
? Perform electrical systems? operations and maintenance following applicable standard operating procedures
? Support execution of electrical distribution systems and equipment maintenance activities
? Support electrical troubleshooting and repair of equipment electrical components and system failures.
? Support operation of the Fire Alarm systems including operating the system, disabling points and performing troubleshooting activities
? Support electrical contractors? maintenance and small project electrical activities including implementation of Lockout Tag out procedures, Energize Electrical Work and others
? Support implementation of improvements, using lean transformation maintenance tools and assisting in implementing changes.
? Operate backup power / emergency power generation systems following applicable Standard Operating Procedures
? Ensuring work is completed in a safe and compliant manner in accordance with applicable procedures.
? Ensuring that work order documentation is completed accurately in accordance with applicable procedures.
? Other duties as assigned.

Basic Qualifications:
? Technical degree in electricity with 5 or more years of experience in industrial equipment and systems
? RI Electrical License
? Knowledge and experience working in a GMP regulated function.
? Proven equipment troubleshooting skills.
? Demonstrated ability to work independently with minimum supervision.
? Demonstrated ability executing work orders in the Maximo computerized maintenance management system.
? Ability to interpret electrical drawings, P&ID?s and equipment schematics and wiring diagrams.

Preferred Qualifications:
? 10+ years of combined education and experience in industrial facilities as electrician and/or supporting electrical systems and equipment operations and maintenance.
? Preventative maintenance and troubleshooting experience on electrical distribution systems and their components
? Experience with equipment controls systems and PLC?s
? Experience working in GMP environments and related requirements
? Ability to perform mechanical jobs.
? Ability to use problem solving tools and lean transformation concepts
? Ability to work with minimum direction.
? Ability to effectively communicate issues and status of tasks in a timely manner.
? Ability to interact constructively with peers/teams.
? Ability to develop and execute Lock Out Tag Out procedures.





We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.(image)



Avaya Contact Center Engineer
Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Avaya Contact Center Engineer for our client in the IT Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 6 Months Contract
Location: Providence, RI/ Zip Code: 02903
Compensation: Market Rate

Role: Avaya Contact Center Engineer

Role Description: The Avaya Contact Center Engineer would need to have at least 5+ years of experience.

Responsibilities:

- Support and management of PBXs, AES servers, CMS systems, vectoring and Modular Messaging.
- This position must also perform Toll Free management and support.
- Coach, on a daily basis, Junior Call Center Analysts and Telecom Analysts ensuring complete and thorough coverage of all call center related issues and requests on an enterprise level.
- Work very closely with Contact Center Technology teams to ensure support and maintenance is synchronized between the groups.
- In addition, this person is responsible for building, documenting and testing voice related disaster plans for the Call Center environment.
- Respond to user trouble tickets related to call center within service levels.
- Assist business lines in determining the most effective use of call center routing; build new routing plans and support implementation of new related initiatives through IMACD process.
- Build, test and support of Call Center Disaster Recovery plans.
- Provide support to all IP phones, IP softphones and vpn phones.
- Manage installation and maintenance of Avaya ACD hardware and software.
- Coordination/monitoring of vendor maintenance requests and activities.
- Maintain user profiles for CMS Supervisor as well as provide training and support to CMS Supervisor users.
- Coach junior and standard Telecom analysts.
- Perform VAL manager backups of all announcements, record and export announcements when requested.
- Work with communications carriers and technicians to resolve carrier problems.
- Provide high level technical support for Analysts as needed.
- Daily health checks on all call center related systems; monthly backups to CMS and verification of scheduled archiving jobs.
- Fully document call routing, messaging and project plans.

Required Skills:

- 11+ Years plus in contact center telephony, with predominant focus on Avaya contact center technologies.
- In-depth familiarization with he following areas is required – Aura Communication Manager, AES, S87XX, CMS Supervisor, Modular Messaging.
- Knowledge of ICM where it relates to call routing and PBX / CMS connectivity, VOIP, Support of CLANs, Medpro boards.

Education: Bachelor's Degree
Experience: Minimum 5+ years
Relocation: No, this position will not cover relocation expenses
Travel: No
Local Preferred: Yes

Recruiter Name: Abhishek Malik
Recruiter Phone: 412-436-0333 (Ext: 2306)

EOE(image)



Call Center Customer service - H
3+month contract position

The current hours for MPCG Outbound are 9-9 Mon-Fri and Rotational Saturdays. Training will be 3-4 days 9-530. These times could be subject to change.
Associates will call out to our customers to set up an appointment with an adivisor to review their coverage.

Provide service and information to customers regarding MetLife products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions. This position may also support campaigns to increase revenue, generate sales and conserve existing assets.
Responsibilities include: Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding insurance and other financial service products and benefit plans; Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc.; Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing; Efficiently access multiple electronic systems and LAN/PC to provide complete response; Work at all times to enhance and strengthen the relationship between the customer and MetLife; Support special campaigns as needed, or if solicited by the customer; Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills.
Skills required include: Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations; Excellent oral & written communication skills; Superior telephone etiquette; Excellent listening skills and ability to articulate ideas; Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of MetLife; Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers; Strong organizational skills; Strong ability to multi-task; Demonstrated ability to manage stress; Basic computer skills; Ability to ?think out of the box? to generate innovative process improvements; Strong solid math and analytical skills; Ability to work various shifts within hours of operation.
Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it. Previous Call Center experience preferred We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.(image)



Assistant Store Manager - Providence/East Providence
Assistant Store Manager

There?s something in the air?
Respect. Ambition. Pride. There are a lot of qualities we?re proud of here at Save-A-Lot. We?re a close-knit, down-to-earth group that thrives in a fast-paced environment. We need people who can grow along with us, who are ready to step up and be a leader. Will you be one of them?

Leaders Made Daily
What gets you up in the morning?

People? Community? Success? At Save-A-Lot, it?s all of the above. Our passion is building an affordable alternative to traditional grocery stores, where customer, communities and associates are empowered.

Get your foot in 1300+ doors.
Our growth is your opportunity?.make that opportunities – we have a lot of them!
Save-A-Lot operates over 1,300 stores and we are growing every day.

What can you expect as a member of store management at Save-A-Lot?
We have an informal culture without a lot of red tape, so you can make decisions fast. You?ll drive sales through bar-setting merchandising, pricing strategy and customer service. We?re always refining our business model with new ideas and approaches, so we?ll keep you up to speed with hands-on training. If you prove you have exceptional dedication and initiative along with drive and commitment you?ll find even more doors opening—we believe in promoting from our own team.

What do we expect from our store management teams at Save-A-Lot?
We look for ambitious leaders who aren?t afraid to try an innovative approach to retail grocery. We need you to communicate well, treat others with respect and think fast in an environment that never slows down. Do you have?
•High school diploma/GED
•2 or more years? experience within a retail, restaurant or similar industry, including supervisory responsibility for the operations of a minimum staff of 10
•Proven leadership qualities and exceptional customer service skills
•Working knowledge of scheduling, merchandising, budgeting and expense control
•Ability to work a flexible schedule including days, evenings, weekends and holidays
•Ability to travel within 50 miles/1 hour to work

Life is about more than just work, right?

It?s about family, health and time off to rejuvenate. We get it – that?s why our benefits package has you covered. Save-A-Lot offers medical, dental, vision and disability insurance, 401(k) and profit sharing packages with investment options, vacations and holidays and tuition reimbursement, just to name a few.

Nationwide resources, neighborhood values.
That?s how we do business – and its working! The more we succeed, the more opportunities we can offer retail managers and assistant managers.

If you are ready for the challenges and growth opportunities that come from joining an industry leader, we encourage you to www.workforsavealot.com

Save-A-Lot is an Equal Opportunity Employer and does require successful completion of criminal background check/drug screen as condition of employment.



Customer Service Call Center Representative
Title: Customer Service Call Center Representative

Adecco is currently assisting a local client seeking an experienced Customer Service Call Center Representative in Lincoln, RI. This position is a long term temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for the Customer Service Call Center Representative include but are not limited to the following:
*Respond and research requests from customers via telephone and e-mail
*Accurately complete and submit all types of orders as well as record notes to customer accounts to provide detailed account history.
*Provide assistance with website navigation and placing web orders.
*Provide company and product information.
*Follow defined policies and procedures to provide a consistent level of excellent customer service.
*Make outbound calls to patients regarding maintenance medications.

Candidates must meet the following Customer Service Call Center Representative requirements for consideration:
*Minimum High School Diploma or GED; College degree or certificate preferred
*Must have at least 1 year in a customer service role or related experience
*Medical background; retail and call center experience preferred


Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this position or any other Customer Service Call Center Representative opportunities with Adecco.



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Customer Support Representative
Title: Product Support Representative

Description:
Adecco is currently assisting a local client seeking an experienced Product Support Representative in Smithfield. This position is a long-term temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Product Support Representative include but are not limited to the following:
*Requires the prompt technical responses to questions from CVS store and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for store and Point of Sale systems, hardware, Repairs and Maintenance and Minute Clinic.
*Requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues.
*Related online diagnostics are used for troubleshooting; incidents are tracked in a case tracking system.
*The primary role of this position is to take live trouble-shooting calls daily 100% of the time.
*This position must deliver outstanding customer service in a timely and efficient manner and with a demonstrated commitment to 1st call resolution and overall customer satisfaction.
*Responsible for resolving customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly.
*Prompt response to questions from CVS store employees by troubleshooting, diagnosing, resolving problems and overall store support and installations.
*Document problems accurately and succinctly in the appropriate support tools provided.
?Maintain knowledge with accurate and up to date information relating to current policies, procedures and troubleshooting techniques.

Candidates must meet the following Product Support Representative requirements for consideration:
*A minimum of 6 months related work experience required, ideally in technical or customer service related role
*1 to 2 years experience working in a service oriented call center
*Preferred Associate or Technical degree preferred, High School Diploma or GED required
*Must demonstrate analytical, problem solving and interpersonal skills
*Must have excellent Customer Service skills Must have competent PC skills, Particularly in Excel and Access
*Must have excellent verbal and listening communication skills
*Must have excellent writing skills
*Able to work in a flexible 24/7 work environment, preferred

Pay for this position is $12.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this position or any other Product Support Representative related opportunities with Adecco.

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Merchandising Analyst
Merchandising Analyst II Adecco is currently assisting a local client in their search for an experienced Merchandising Analyst in Woonsocket, Rhode Island. This position is a long-term temporary assignment job opportunity. The Merchandising Analyst II will be responsible for providing detailed business analysis to the Seasonal Category Management Team(s) Analysis will include sales, margin, retail pricing, promotional markdowns and trending of both internal and market level data. This position is also responsible for performing root cause analysis, problem resolution, category research, space productivity and identifying potential strategic opportunities. The position will coordinate work streams related to item selection and set up; promotional, seasonal and off-shelf activities; vendor communication; strategic insight development; and reporting. If you meet the qualifications listed below please Apply Now! Responsibilities for the Merchandising Analyst are the following: Quantitative Analysis: Collaborate with the Category Management Team(s) to scope and plan any and all financial and quantitative analyses that will aid in day-to-day management of the business and yield critical answers to longer-term strategic questions. Run ad hoc analysis upon request and provide actionable insights with recommendations for next steps Product Management: Run Daily sales, seasonal reporting, weekly vendor reporting and analyze market data to assist in decision making. In addition, o Partner with Category Management teams to build promotional plans and activities related to everyday and seasonal businesses. o Attend seasonal budget meetings and partner with store design to develop plans that optimize sales/ margin productivity o Work with Category Management teams to assist with item selection and coordinate all billing and end of cycle disposition. o New Item set up and maintenance for planogram and mid-year items. o Off-Shelf coordination of off-shelf programs with key suppliers, setting up programs and running off-shelf reporting. o Oversee price change activities. Communication Development & Business Reporting: Communicate effectively, both verbally and on paper, to Merchandising and Cross-Functional teams throughout the organization. Assist with communication and reporting on sales performance, seasonal sales and sell thru and promotional plans. Support the development of presentations for mid-level and senior executives. Candidates must meet the following requirements for consideration: o Advanced data analysis skills, excel at Power Point, Excel, Acess and beneficial if candidate has experience writing SQL queries to pull information from complex data environments. o Ability to translate stakeholders' requests into data analysis and to clearly communicate analytical needs and results. Must be able to determine the most critical data elements to include in reporting and analysis. o Must be able to identify implications of analyses, determine their impact on strategy and recommend a course of action. o BA Degree or equivalent retail/analytical experience. This position is considered full time/ 40 hours a week. Pay for this position is based on experience. This is a long term temporary assignment- December 2014 to December 2015. Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Click on Apply Now to be considered for this position or any other merchandising or analyst related job opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled[...]



Expert Voice Engineer/ Voice Projects Lead – Cisco
Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Expert Voice Engineer/ Voice Projects Lead – Cisco for our client in the IT Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 6 Months Contract
Location: Providence, RI/ Zip Code: 02903
Compensation: Market Rate

Role: Expert Voice Engineer/ Voice Projects Lead – Cisco

Role Description: The Expert Voice Engineer/ Voice Projects Lead – Cisco would need to have at least 5+ years of experience.

Responsibilities:

- This candidate will act as a level 3 engineering/ escalation resource for all technological issues on Cisco call center and telephony platforms of the client.
- This candidate will work very closely with Contact Center Technology teams and our Networking teams to ensure support and maintenance for environmental changes and insure that they are synchronized between the groups.

Required Skills:

- Deployment and management of Cisco Call Manager 8.x, 5. x , 1.x 14072.1.
- Deployment of Cisco IP Phones - Series: 6941, 7935, 7975.
- Installation, Management and Monitoring of call manager cluster.
- Configuring class of service and Call admission control.
- Configuring call manger features and services.
- Configuration of call signaling protocols on Voice Gateway, MGCP and SCCP.
- Configuration of Voice Gateways, Gatekeepers, and SRST.
- Configuration and Instillation of Voice Interfaces like E1 & T1 Lines (CAS and PRI).

Education: Bachelor's Degree
Experience: Minimum 5+ years
Relocation: No, this position will not cover relocation expenses
Travel: No
Local Preferred: Yes

Recruiter Name: Abhishek Malik
Recruiter Phone: 412-436-0333 (Ext: 2306)

EOE(image)



Customer Service Representative - Flexible Hours
This Customer Service Representative Position Features:
? Flexible Hours
? Great Pay
? Great Location
* Must be able to pass background check and drug screening


Immediate need for customer service representative seeking flexible hours, great pay and location. data entry, verbal communication and courteous will be keys to success in this well-known organization. Will be responsible for customer care, inbound calls and fast pace for Financial/Insurance Services company. Apply for this great position as a customer service representative today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.(image)



Help Desk Specialist
Adecco is currently assisting a local client in recruiting to fill Customer Service - Help Desk Specialist jobs in Smithfield, RI. This position is a temporary opportunity. To be a successful Help Desk Specialist you must have previous retail store pharmacy experience, excellent PC skills, and ideally have previous call center experience. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Customer Service - Help Desk Specialist include but are not limited to the following:

*Prompt technical responses to questions from employees regarding troubleshooting, diagnosing, and resolving problems for store and Point of Sale systems, hardware.
*Requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues.
*Related online diagnostics are used for troubleshooting; incidents are tracked in a case tracking system.
*Take live trouble-shooting calls daily 100% of the time.
*Responsible for resolving customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly.
*Document problems accurately and succinctly in the appropriate support tools provided.
*Maintain knowledge with accurate and up to date information relating to current policies, procedures and troubleshooting techniques.

Qualifications:

*Previous retail store pharmacy experience required
*Previous electronic retail experience preferred
*Previous high volume call center experience preferred
*High School Diploma or GED required
*Must demonstrate analytical, problem solving and interpersonal skills
*Must have competent PC skills - particularly in Excel and Access
*Able to work in a flexible 24/7 work environment, preferred

Pay for this position is $13/hour. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Help Desk Specialist job in Smithfield, RI or any related opportunities with Adecco.
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Implementation Lead (Network Engineering/ Project Lead)
Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Implementation Lead (Network Engineering/ Project Lead) for our client in the IT Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 6 Months Contract
Location: Providence, RI/ Zip Code: 02903
Compensation: Market Rate

Role: Implementation Lead (Network Engineering/ Project Lead)

Role Description: The Implementation Lead (Network Engineering/ Project Lead) would need to have at least 5+ years of experience.

Required Skills:

- Minimum 13+ years networking experience; must have led delivery of a network infrastructure project, or a large scale network operations function.
- Candidate must have a strong understanding of Cisco routing and switching lines.
- One or more of the following certifications is required - CCIE, CCNP, CCSP, CISSP or equivalent.
- Expertise with QOS, BGP, AVPN and cellular wireless required.
- Experience and advanced insight with Nexus 2K/5K/7K.
- Experience with the following is desired: F5 Big IP LTM/GTM, Cisco ACS, F5 Firepass, Zenoss, Algosec, QRadar, Stealth Watch, Sourcefire, Palo Alto Firewalls, Cisco ASA Firewalls.
- Considered SME in technology field and has expert knowledge of equipment, protocols, technologies, services, and monitoring tools.
- Excellent understanding of networking and firewall technologies.
- Ability to multi-task projects.
- Strong interpersonal skills.
- Strong analytical skills.
- Strong written and oral communication skills.
- Strong organizational skills.
- Working knowledge of group dynamics.
- Excellent oral and written communication skills.

Education: Bachelor's Degree
Experience: Minimum 5+ years
Relocation: No, this position will not cover relocation expenses
Travel: No
Local Preferred: Yes

Recruiter Name: Abhishek Malik
Recruiter Phone: 412-436-0333 (Ext: 2306)

EOE(image)



Data Network Engineer
Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Data Network Engineer for our client in the IT Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 6 Months Contract
Location: Providence, RI/ Zip Code: 02903
Compensation: Market Rate

Role: Data Network Engineer

Role Description: The Data Network Engineer would need to have at least 5+ years of experience.

Responsibilities:

- The Data Network engineer is responsible for providing expertise to networking infrastructure and associated project activities.
- The resource will provide troubleshooting and general specialist technical support.
- Installs, configures and ensures the reliability of network devices viz. routers/ switches/ firewalls/ load balancers while demonstrating strong technical analytical skills.
- Primary responsibilities include managing/performing advanced troubleshooting and complex routing tasks, providing expert knowledge in the technical field of network, driving recommendations and solutions in the area of design, development, testing and implementation of technology solutions; managing network escalations and providing expert recommendations.
- In addition, will participate and/or lead project teams as a technical resource to deliver solutions that follow best-practice standards.

Required Skills:

- Engineer will have a strong network background and will deliver top tier support to design technical solutions and anticipate potential problems, situations and risks and address effectively.
- Candidate will provide management and technical skills for recovery from critical network events, and will play a role in both the support and configuration of devices and services.
- This candidate will have expert level experience in the network field and will be physically on site 5 days a week, with likely some evening implementation.
- Minimum 7+ Years core network support experience.
- Candidate must have a strong understanding of Cisco routing and switching lines, ASA Firewalls, and F5 VPN and Load Balancers.
- One or more of the following certifications is required - CCIE, CCNP, CCSP, CISSP or equivalent.
- Expertise with QOS, BGP, AVPN and cellular wireless required.
- Experience and advanced insight with Nexus 2K/5K/7K.
- Experience with the following is desired: F5 Big IP LTM/GTM, Cisco ACS, F5 Firepass, Zenoss, Algosec, QRadar, Stealth Watch, Sourcefire, Palo Alto Firewalls, and Cisco ASA Firewalls.
- Considered SME in technology field and has expert knowledge of equipment, protocols, technologies, services, and monitoring tools.

Education: Bachelor's Degree
Experience: Minimum 5+ years
Relocation: No, this position will not cover relocation expenses
Travel: No
Local Preferred: Yes

Recruiter Name: Abhishek Malik
Recruiter Phone: 412-436-0333 (Ext: 2306)

EOE(image)



CALL CENTER REPRESENATIVE - Great Communication Skills
This call center representative Position Features:
? great work environment
? data entry and computer skills
?

Flexible shifts available



Immediate need for call center representative seeking great communication skills, data entry, computer literacy and reporting to work on time. Attendance is key for productivity, detailed and professional individual will be keys to success in this stable organization. Will be responsible for customer service care, inbound/outbound calls and accurate information for this company. Great place to work. Apply for this great position as a call center representative today! Must be able to pass criminal background check and drug screening. GED or High School Diploma a must. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.(image)



Project Manager
Title: Project Manager

Description:
Adecco is currently assisting a local client seeking an experienced Project Manager in Woonsocket. This position is a long-term temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Project Manager include but are not limited to the following:
*Manage the flawless execution of direct mail and email programs, ensuring all projects are delivered on time and on budget,including coupon/offer set up and testing, proofing, and data entry
*Execute assigned campaigns from brief development through in-home delivery, ensuring all messages are on brand with appropriate target audiences and versions
*Ensure accurate data entry of coupon/offer information for supported programs

Candidates must meet the following Project Manager requirements for consideration:
*3-5 years of strong project management experience (prior marketing or advertising experience is strongly preferred)
*Bachelor?s Degree required (Marketing, Communications or other related fields preferred)
*Proven track record of delivering high levels of customer service to both internal and external partners
*Extreme attention to detail
*Ability to lead projects to deliver best-in-class results
*Superior communication skills (written, oral and interpersonal)
*Ability to multi-task and adjust workload to meet changing priorities
*High proficiency with MS Office (specifically Outlook, Excel and PowerPoint)
*Prior experience with email and/or direct mail preferred
*Experience working in marketing or advertising
*Retail experience a plus


Pay for this position is $34.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this position or any other Project Manager related opportunities with Adecco.(image)



Writer
Title: Writer

Description:
Adecco is currently assisting a local client seeking an experienced Writer in Warwick. This position is a long-term temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Writer include but are not limited to the following:
*Capability to review and reconstruct documents (statements, bills, letters, policies, etc.).
*Ability to provide input in the design of a scalable model to address the entire scope of communications in scope for this program (approximately 20K documents)
*Ability to identify and correct the adverse impacts created by poorly composed documents and development of strategies to estimate and validate( through quantifiable metrics) the impact of redesigned documents recommended through this process.

Candidates must meet the following Writer requirements for consideration:
*Proven Results – portfolio of past successes a definite plus
*Education and Experience in a parallel effort
*Attention to detail, affording not only a well written document, but a correctly punctuated and designed composition based on the standards in place.
*Excellent interpersonal skills, interviewing/negotiating/presenting

Pay for this position is $50.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this position or any other Writer related opportunities with Adecco.(image)



Case Manager - RN
Adecco is assisting a local client in recruiting for a Medical Case Manager. This is a temporary position. If you meet the qualifications listed below please Apply Now!

* Licensed RN, State of RI
* 3 years experience in acute care
* Computer literacy with Windows based programs
* Strong organizational and documentation skills
* Excellent customer service orientation
* Strong Interpersonal Skills

Duties include:

* Performing a comprehensive assessment
* Care planning activities including the development of interventions, short and long-term goals in collaboration with member, family, PCP, Behavioral Health Professionals and other involved health care professionals and community agencies, as appropriate
Implements care plan, facilitates referrals, coordinates services and resources and provides ongoing monitoring and re-evaluation of outcomes
* Continuous monitoring and evaluation of the care outcomes and identification of service gaps
* Regular review and revision of the plan of care in collaboration with the family and appropriate members of the health care team based on the outcomes and evaluative findings
* Off site visits (such as but not limited to home hospital or Community health centers or other community agencies) as necessary or required
* Provides comprehensive documentation of all activities and contacts in Case Management software system
Facilitates referrals and coordinates needed services

The pay rate is $31.80/hour. There are 2 openings

Click on Apply Now to be considered for this or any related opportunities with Adecco.(image)



Bi-lingual Customer Service Rep
Adecco has immediate needs for customer service representatives fluent in Spanish.

A Bilingual Customer Care Agent will be taking inbound calls and resolving issues. Job responsibilities include:

.Research and respond to customer questions and concerns
.Educate customers about services
.Perform administrative tasks

Job requirements:
.2 years customer service experience
.Excellent communication skills
.Bilingual-Spanish
.Strong organizational skills
.Excellent problem solving skills
.Working knowledge of MS office programs
.Must be compassionate.

Adecco is the world leader in human resource solutions, with a comprehensive service offering that includes temporary & contract staffing, outsourcing, permanent recruitment, outplacement and career services, training and consulting. We seek those motivated to make change and know that as partners we can help them to shape and achieve their personal and professional goals. Adecco is an equal opportunity employer m/f/d/v dedicated to a policy of compliance with all federal, state, and local laws. Visit www.adeccousa.com to apply to this position. Please refer to the Providence Branch #5360 when applying.(image)



Help Desk Administrator
Helpdesk Administrator

Location: Providence, RI

Contract Duration: 6+ months

Responsibilities

Candidates will provide support for system service issues.
3+ years of technical experience, call center experience, clinical applications, equipment and/or procedural issues is preferred.
Primary contact for all critical incidents reported to the service desk and follows all processes defined for major incident mgt.
Researches, recreates and resolves problems that could not be resolved by level one support w/ customers, internal depts. and escalation groups.
Determines when to escalate to resolve outstanding issues, and determines best practices for problem resolution and partners w/ documentation specialist to ensure checklists are up-to-date.
Analyzes calls to identify trends and leads the resolution of high priority issues.

To Apply:
Please send your resume to mmarshall@jvtadvisors.com

Founded in 1997, JVT Advisors (www.jvtadvisors.com) has over 250 years of combined Technical and HR Recruiting experience.
We are top results oriented, highly respected and experienced professionals who pride ourselves in elevating the careers of talented people.
We are dedicated to matching the right candidates to the right companies.(image)



Outbound Call Center Representative
Adecco is currently assisting a local client seeking an experienced Outbound Call Center Representative in Warwick, RI. This position is a long-term temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Outbound Call Center Representative job include:

*Call existing customers
*Re-engage the customer and setup a 15 minute phone appointment with a local licensed representative to discuss current and future insurance needs

Qualifications:

*Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations
*Excellent oral & written communication skills
*Superior telephone etiquette
*Excellent listening skills and ability to articulate ideas
*Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers

Pay for this position is $11.47/hr. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Outbound Call Center Representative job in West Warwick, RI or any related opportunities with Adecco.(image)



Food Production Worker
Title: Food Production Worker

Description:
Adecco is currently assisting a local client seeking an experienced Food Production Worker in Pascoag, RI. This position is a long-term temporary to hire opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Food Production Worker include but are not limited to the following:
*Will perform various food production functions
*Move product through the production process
*Packing and preparing food for shipment
*Use wide variety of equipment
*Keep work area clean and sanitary
*Work environment is cold

Candidates must meet the following Food Production Worker requirements for consideration:
*Able to stand for up to 12 hours per shift
*Committed to safety at all times
*Follow directions
*Excellent attendance
*Prior food experience a plus

We have openings on Monday-Saturday, 6:00am-6:00pm.

Pay for this position is $9.00/hr plus overtime as needed. This is a temporary-to-hire opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on "Apply Now" to be considered for this position or any other Food Production Worker related opportunities with Adecco.
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HR Coordinator
Title: HR Coordinator

Description:
Adecco is currently assisting a local client seeking an experienced HR Coordinator in Woonsocket. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for HR Coordinator include but are not limited to the following:
*Analyze reports, track trends, prompt response to questions from various email boxes, set up new hire training in Learning Management System, build, run and analyze reporting
*Field all questions from the field on LMS related issues experienced in the field
*LMS Administration a bonus (not required)
*Password resets, status updates, system access, course completion issues, etc.
*Add new courses/updated courses to curriculums and assign the curriculums to the users in the LMS
*Act as a liaison for departmental communications
*Ad hoc reporting as needed

Candidates must meet the following HR Coordinator requirements for consideration:
*2-4 Years Experience
*Analytical experience
*Strong Excel and Access skills
*LMS (Learning Management System) administration experience a plus

Pay for this position is $20.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this position or any other HR Coordinator related opportunities with Adecco.(image)



Customer Service, Customer Relations Representative
Title: Customer Service, Customer Relations Representative

Description:
Adecco is currently assisting a local client seeking an experienced Customer Service, Customer Relations Representative in Lincoln. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Customer Service, Customer Relations Representative include but are not limited to the following:
*Serve as a customer advocate.
*Verbal and written communications with customers.
*Review and process incoming letters and email.
*Work closely with field management, category managers, and other departments to resolve customer questions/issues.
*Research product questions on proprietary brands.

Candidates must meet the following Customer Service, Customer Relations Representative requirements for consideration:
Must be available to work first or second shift depending on needs of business
*Minimum of 2 years customer service experience working with internal/external customers
*Excellent interpersonal and problem-solving skills
*Excellent communication skills, both verbal and written
*Proficient in MS Office Preferred
*2 years experience in inbound customer call center preferred
*2 years retail experience preferred
*Bi-lingual a plus
*Associates or Bachelor degree preferred

We have openings on Monday-Friday, 10:30am-7:00pm.

Pay for this position is $12.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this position or any other Customer Service, Customer Relations Representative related opportunities with Adecco.(image)



Call Center Representative
Adecco is currently assisting a local client seeking an experienced Call Center Representative in Warwick, RI. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Call Center Representative include but are not limited to the following:

* Processes orders
* Prepares correspondence
* Fulfill customer needs to ensure customer satisfaction

Candidates must meet the following Call Center Representative requirements for consideration:

* Requires a high school diploma or equivalent
* Previous call center experience preferred
* Effective communication skills
* Flexibility is a must. Shift can/will change training is complete.


Training is during the hours of 8am to 6pm

Pay for this position is $11.47/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.(image)



Software Quality Assurance Engineer
We are seeking a Software QA and Product Assurance Engineer.

Description:
Develop and execute software test plans in order to identify software problems and their causes.

Tasks:
* Design test plans, scenarios, scripts, or procedures.
* Test system modifications to prepare for implementation.
* Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
* Document software defects, using a bug tracking system, and report defects to software developers.
* Identify, analyze, and document problems with program function, output, online screen, or content.
* Monitor bug resolution efforts and track successes.
* Create or maintain databases of known test defects.
* Plan test schedules or strategies in accordance with project scope or delivery dates.
* Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
* Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
* Document test procedures to ensure replicability and compliance with standards.
* Develop or specify standards, methods, or procedures to determine product quality or release readiness.
* Update automated test scripts to ensure currency.
* Investigate customer problems referred by technical support.
* Install, maintain, or use software testing programs.
* Provide feedback and recommendations to developers on software usability and functionality.
* Monitor program performance to ensure efficient and problem-free operations.
* Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
* Install and configure recreations of software production environments to allow testing of software performance.
* Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
* Identify program deviance from standards, and suggest modifications to ensure compliance.
* Design or develop automated testing tools.
* Coordinate user or third party testing.
* Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
* Visit beta testing sites to evaluate software performance.
* Evaluate or recommend software for testing or bug tracking.
* Conduct historical analyses of test results.
* Provide technical support during software installation or configuration.

This is a full time opportunity. Please no resumes from third parties; we will not provide sponsorship.(image)



Customer Service Associate
Adecco is currently assisting a local client seeking an experienced Customer Service, Customer Relations Representative in Smithfield, RI. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Customer Service, Customer Relations Representative include but are not limited to the following:

• Serve as a customer advocate.
• Verbal and written communications with customers.
• Review and process incoming letters and email.
• Work closely with field management, category managers, and other departments to resolve customer questions/issues.
• Research product questions on proprietary brands.

Candidates must meet the following Customer Service, Customer Relations Representative requirements for consideration:

• Must be available to work first or second shift depending on needs of business
• Minimum of 2 years customer service experience working with internal/external customers
• Excellent interpersonal and problem-solving skills
• Excellent communication skills, both verbal and written
• Proficient in MS Office Preferred
• 2 years experience in inbound customer call center preferred
• 2 years retail experience preferred
• Bi-lingual a plus
• Associates or Bachelor degree preferred

Start time will be scheduled between 1PM and 4PM & Training classes will be held from 8:30 - 5PM Monday to Friday.

Pay for this position is $13.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
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Accounts Payable Representative
Title: Accounts Payable Representative

Description:
Adecco is currently assisting a local client seeking an experienced Accounts Payable Representative in Woonsocket. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Accounts Payable Representative include but are not limited to the following:
*Receive and file expense reports via mail and Ariba.
*Match supporting documentation received via mail to manual and Ariba reports.
*Verify and audit supporting documentation to expense reports following travel policy.
*Assign general ledger account numbers for exceptional expenses.
*Data entry of manual expense reports into Peoplesoft AP application.
*Audit and approve Ariba expense reports to supporting documentation.
*Contact employees for missing information or receipts or questionable expenses.
*Handle vendor inquiries on unpaid reports.
*Performs such other duties as may be assigned by supervisor.

Candidates must meet the following Accounts Payable Representative requirements for consideration:
*High school diploma
*Ability to organize and prioritize multiple tasks to meet scheduled guidelines.
*Ability to clearly, accurately, and professionally communicate with vendors, management and establish effective working relationships with associates.
*Ability to work with a high degree of accuracy and attention to detail.
*Ability to work in a high paced team environment.
*Effectively utilize a calculator and perform simple mathematical formulas.
*Basic problem solving skills.
*Data entry experience.
*Basic knowledge of Word, Excel & Outlook
*Experience within a large, retail organization.
*Previous Accounts Payable experience preferred.


Pay for this position is $14.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this position or any other Accounts Payable Representative related opportunities with Adecco.(image)