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Preview: Opto 22 Support News

Opto 22 Support News



This is a feed highlighting new Opto 22 Support Articles.



 



OptoKB Article: KB87059 Released

1/3/2018 1:04:14 PM

Controller may reset when activity through PAC REST API is high



OptoKB Article: KB86980 Released

1/3/2018 1:03:49 PM

In redundant systems, controller resets itself when initializing a SNAP-AIMA-iH or SNAP-AOA-23-iH module



OptoKB Article: KB86945 Released

12/28/2017 9:36:24 AM

groov View pages show a scroll bar when there's nothing to scroll to



OptoKB Article: KB86866 Released

12/28/2017 9:32:30 AM

Invalid trend configuration can crash groov View



OptoKB Article: KB87080 Released

12/8/2017 1:17:32 PM

SendEmail and SendEmail With Attachments commands using Gmail may result in -2104 status code



OptoKB Article: KB87061 Released

12/4/2017 12:36:37 PM

groov App sometimes incorrectly reports that the project was created in a newer version



OptoKB Article: KB86987 Released

11/28/2017 4:59:00 PM

PAC Display: Index column and column titles are missing from table



OptoKB Article: KB87056 Released

11/28/2017 2:32:09 PM

PAC Display Runtime: Buttons are missing from the bottom of historical SuperTrends



OptoKB Article: KB87050 Released

11/28/2017 2:27:42 PM

PAC Display Pro: If Operator log is saved to database, can't switch to saving log to file



OptoKB Article: KB87033 Released

11/28/2017 2:19:52 PM

PAC Display Runtime doesn't create Historical data log from imported comma-delimited file



OptoKB Article: KB87022 Released

11/28/2017 2:17:44 PM

PAC Display Runtime: Active alarm may not appear in Detailed Alarm Banner



OptoKB Article: KB87008 Released

11/28/2017 2:15:45 PM

PAC Display Runtime may stop refreshing values



OptoKB Article: KB87006 Released

11/28/2017 2:13:02 PM

PAC Display Configurator may crash when you repeat an undo (or redo) after changing window properties



OptoKB Article: KB87000 Released

11/28/2017 2:11:22 PM

PAC Display Configurator crashes when canceling the import of a comma-delimited Historical data log



OptoKB Article: KB86995 Released

11/28/2017 2:09:45 PM

PAC Display: "Open when there are new alarms" option doesn't work in Runtime



OptoKB Article: KB86978 Released

11/28/2017 2:05:58 PM

PAC Display Configurator may crash if you don't save changes to an existing project, and then immediately undo edits in a new project



OptoKB Article: KB86956 Released

11/28/2017 1:59:20 PM

PAC Display Configurator may crash when you close the Send Value dialog box



OptoKB Article: KB86947 Released

11/28/2017 1:57:25 PM

Values in PAC Display Runtime aren't updated while Runtime window is minimized



OptoKB Article: KB86922 Released

11/28/2017 1:55:29 PM

PAC Display Runtime terminates on start up when project has several SuperTrends



OptoKB Article: KB86918 Released

11/28/2017 1:53:39 PM

PAC Display may display wrong background color for SuperTrends



OptoKB Article: KB86898 Released

11/28/2017 1:52:17 PM

PAC Display Runtime may crash on exit if windows contain alarm graphics



OptoKB Article: KB86895 Released

11/28/2017 1:50:07 PM

PAC Display Runtime: Comments for ACK alarms aren't displayed in Current or Historical Alarm graphics



OptoKB Article: KB86889 Released

11/28/2017 1:48:36 PM

On Windows 7 only, PAC Display Runtime crashes if sent an empty string



OptoKB Article: KB86887 Released

11/28/2017 1:47:25 PM

PAC Display Configurator: Discrete On/Off text (Text In from Control Engine) is blank



OptoKB Article: KB86886 Released

11/28/2017 1:46:12 PM

PAC Display Runtime crashes when displaying a historical alarm log file with both ANSI and Unicode records



OptoKB Article: KB86885 Released

11/28/2017 1:44:54 PM

PAC Display Runtime may crash when acknowledging alarms configured with sound



OptoKB Article: KB86879 Released

11/28/2017 1:43:47 PM

PAC Display: Decrypting Runtime Operator Log file displays an "Operator Log File is invalid" message



OptoKB Article: KB86878 Released

11/28/2017 1:42:13 PM

PAC Display Configurator won't open the "De-encrypt Operator Log File" feature



OptoKB Article: KB86869 Released

11/28/2017 1:40:30 PM

PAC Display can't open user's guide ("Unable to determine the default PDF file viewer")



OptoKB Article: KB87066 Released

11/28/2017 1:37:57 PM

PAC Control: "Undefined command" error when downloading strategy



OptoKB Article: KB87044 Released

11/28/2017 1:36:48 PM

PAC Control: "Start strategy after download completes" option may not always work



OptoKB Article: KB86983 Released

11/28/2017 1:34:40 PM

PAC Control Debug Mode: Can't clear TPO Period and TPO Percent values



OptoKB Article: KB82545 Released

11/28/2017 1:32:33 PM

Unable to step out of a subroutine when debugging in PAC Control



OptoKB Article: KB86650 Released

11/28/2017 1:32:05 PM

When Runtime opens, windows may not be open or closed (as they were configured)



OptoKB Article: KB86967 Released

11/28/2017 1:31:32 PM

PAC Control: Table data appears to be blank when you scroll using the mouse scroll wheel



OptoKB Article: KB87056 Released

11/15/2017 4:47:23 PM

PAC Display Runtime: Buttons are missing from the bottom of historical SuperTrends



OptoKB Article: KB87053 Released

11/14/2017 1:17:11 PM

groov Admin update v47 fails



OptoKB Article: KB87050 Released

11/9/2017 5:03:02 PM

PAC Display Pro: If Operator log is saved to database, can't switch to saving log to file



OptoKB Article: KB87044 Released

11/6/2017 12:47:55 PM

PAC Control: "Start strategy after download completes" option may not always work



OptoKB Article: KB87000 Released

11/6/2017 12:39:49 PM

PAC Display Configurator crashes when canceling the import of a comma-delimited Historical data log



OptoKB Article: KB86987 Released

11/6/2017 12:39:08 PM

PAC Display: Index column and column titles are missing from table



OptoKB Article: KB86967 Released

11/6/2017 11:34:17 AM

PAC Control: Table data appears to be blank when you scroll using the mouse scroll wheel



OptoKB Article: KB87006 Released

11/6/2017 11:33:31 AM

PAC Display Configurator may crash when you repeat an undo (or redo) after changing window properties



OptoKB Article: KB87008 Released

11/6/2017 11:31:05 AM

PAC Display Runtime may stop refreshing values



OptoKB Article: KB87022 Released

11/6/2017 11:30:17 AM

PAC Display Runtime: Active alarm may not appear in Detailed Alarm Banner



OptoKB Article: KB87033 Released

11/6/2017 11:29:01 AM

PAC Display Runtime doesn't create Historical data log from imported comma-delimited file



OptoKB Article: KB86995 Released

11/3/2017 2:10:05 PM

PAC Display: "Open when there are new alarms" option doesn't work in Runtime



OptoKB Article: KB86983 Released

11/3/2017 2:07:54 PM

PAC Control Debug Mode: Can't clear TPO Period and TPO Percent values



OptoKB Article: KB86994 Released

10/18/2017 10:18:27 AM

groov Admin update fails if file is renamed



OptoKB Article: KB87010 Released

10/16/2017 3:35:56 PM

SoftPAC: Startup logic doesn't run, I/O isn't enabled, and Message Queue displays I/O errors



OptoKB Article: KB86926 Released

10/4/2017 6:06:52 PM

Implicit EtherNet/IP messages contain 0 for attributes of some analog modules



OptoKB Article: KB86959 Released

10/4/2017 6:04:29 PM

mistic and SB-series serial brains go offline when used on the same serial port



OptoKB Article: KB80236 Released

10/2/2017 12:36:56 PM

Archived strategies may force download when using different computers



OptoKB Article: KB86971 Released

9/29/2017 12:17:04 PM

In groov, events stop updating and sending notifications



OptoKB Article: KB86978 Released

9/29/2017 10:52:02 AM

PAC Display Configurator may crash if you don't save changes to an existing project, and then immediately undo edits in a new project



OptoKB Article: KB86972 Released

9/29/2017 10:50:50 AM

groov log viewer "Advanced Configuration" settings don't take effect immediately



OptoKB Article: KB86979 Released

9/29/2017 10:50:24 AM

groov View reports errors for SNAP PAC controllers, but controllers look fine in PAC Control



OptoKB Article: KB86959 Released

9/26/2017 11:14:29 AM

mistic and SB-series serial brains go offline when used on the same serial port



OptoKB Article: KB85959 Released

9/20/2017 1:06:31 PM

SoftPAC: SSL isn't available in Comm Handles



OptoKB Article: KB83288 Released

9/20/2017 12:21:16 PM

groov: Image gadget doesn't display recent changes to image file



OptoKB Article: KB86067 Released

9/20/2017 12:20:20 PM

"Listen for Incoming Communication" command can't be used with SSL



OptoKB Article: KB86067 Released

9/20/2017 12:17:45 PM

"Listen for Incoming Communication" command can't be used with SSL



OptoKB Article: KB86921 Released

9/20/2017 11:40:47 AM

groov: Event's status is Inactive when the event is Active (still in debounce period)



OptoKB Article: KB86833 Released

9/20/2017 11:35:47 AM

PAC Display Runtime Operator can access controls on a popup window before logging in



OptoKB Article: KB86532 Released

9/20/2017 11:34:54 AM

PAC Project Demo installer hangs if PAC Project is already installed



OptoKB Article: KB86862 Released

9/20/2017 11:25:48 AM

Events that use OPC-UA tags don't work after groov restarts



OptoKB Article: KB86279 Released

9/20/2017 11:24:18 AM

When tag list is very long, Opto aPAC may not precisely alphabetize all tags



OptoKB Article: KB86922 Released

9/19/2017 4:12:37 PM

PAC Display Runtime terminates on start up when project has several SuperTrends



OptoKB Article: KB86926 Released

9/19/2017 4:09:41 PM

Implicit EtherNet/IP messages contain 0 for attributes of some analog modules



OptoKB Article: KB86642 Released

9/19/2017 10:53:26 AM

.NET OptoMMP SDK ignores user-specified communication timeout values



OptoKB Article: KB86964 Released

9/18/2017 4:37:01 PM

Network connections may be lost when PAC Display Runtime is running



OptoKB Article: KB86961 Released

9/18/2017 3:27:32 PM

PAC Display: "-copy" is missing from the names of imported alarm points



OptoKB Article: KB86878 Released

9/18/2017 3:27:08 PM

PAC Display Configurator won't open the "De-encrypt Operator Log File" feature



OptoKB Article: KB86947 Released

9/18/2017 10:58:06 AM

Values in PAC Display Runtime aren't updated while Runtime window is minimized



OptoKB Article: KB86956 Released

9/18/2017 10:38:04 AM

PAC Display Configurator may crash when you close the Send Value dialog box



OptoKB Article: KB86886 Released

8/29/2017 11:38:35 AM

PAC Display Runtime crashes when displaying a historical alarm log file with both ANSI and Unicode records



OptoKB Article: KB86889 Released

8/29/2017 11:33:32 AM

On Windows 7 only, PAC Display Runtime crashes if sent an empty string



OptoKB Article: KB86869 Released

8/29/2017 11:08:06 AM

Sometimes PAC Display can't open user's guide ("Unable to determine the default PDF file viewer")



OptoKB Article: KB86885 Released

8/29/2017 9:36:18 AM

PAC Display Runtime may crash when acknowledging alarms configured with sound



OptoKB Article: KB86895 Released

8/28/2017 4:23:15 PM

PAC Display Runtime: Comments for ACK alarms aren't displayed in Current or Historical Alarm graphics



OptoKB Article: KB86887 Released

8/28/2017 4:07:33 PM

PAC Display Configurator: Discrete On/Off text (Text In from Control Engine) is blank



OptoKB Article: KB86910 Released

8/28/2017 12:14:07 PM

OptoScript Editor loses color coding after uninstalling previous version of PAC Project



OptoKB Article: KB86910 Released

8/28/2017 12:00:39 PM

OptoScript Editor loses color coding after uninstalling previous version of PAC Project



OptoKB Article: KB86918 Released

8/28/2017 11:44:47 AM

PAC Display may display wrong background color for SuperTrends



OptoKB Article: KB86898 Released

8/28/2017 11:42:34 AM

PAC Display Runtime may crash on exit if windows contain alarm graphics



OptoKB Article: KB86825 Released

8/2/2017 1:49:40 PM

Redundant systems may log -539, -29, or -534 errors to the controller's Message Queue



OptoKB Article: KB86799 Released

8/2/2017 1:46:54 PM

SNAP PAC RESTful API: Controller resets if you write one or more spaces (instead of a JSON payload) to a variable



OptoKB Article: KB86791 Released

8/2/2017 1:45:05 PM

SNAP PAC Redundancy Kit: Redundant controllers switch continuously and report "impaired" I/O unit



OptoKB Article: KB86644 Released

8/2/2017 1:43:30 PM

SNAP PAC HTTPS server occasionally misses a request



OptoKB Article: KB86630 Released

8/2/2017 1:41:50 PM

Examining a local pointer within a subroutine causes hardware controllers to reset and software controllers to log an error



OptoKB Article: KB86572 Released

8/2/2017 1:40:16 PM

"get.src" and "get.scrport" Comm handle commands may return incorrect data when using UDP



OptoKB Article: KB86565 Released

8/2/2017 1:38:31 PM

Performance issue when looping on "Accept Incoming Communication" command without an available connection



OptoKB Article: KB86474 Released

8/2/2017 1:36:41 PM

Passing negative numbers to GenerateReverseCrc16OnTable32 can cause the controller to reset



OptoKB Article: KB86409 Released

8/2/2017 1:35:02 PM

Convert Float to String command doesn't properly handle NaNs



OptoKB Article: KB86390 Released

8/2/2017 1:33:26 PM

Read Numeric Table From I/O Unit Memory Map: Elements 300–599 are a duplicate of
elements 0–299



OptoKB Article: KB86259 Released

8/2/2017 1:31:59 PM

SNAP PAC RESTful API: The value in a 1-element table may be returned as a key-value pair instead of as an array



OptoKB Article: KB86171 Released

8/2/2017 1:30:23 PM

RESTful API and FTP interfaces may stop responding (Other firmware functions may be affected)



OptoKB Article: KB86081 Released

8/2/2017 1:28:34 PM

Using a string or negative value for the table index in a RESTful request returns the whole table



OptoKB Article: KB86047 Released

8/2/2017 1:27:18 PM

SNAP PAC RESTful API: Invalid request returns unexpected results and doesn't give an error code



OptoKB Article: KB86046 Released

8/2/2017 1:25:49 PM

The RESTful API may return an error code in response to a valid request