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Preview: Opto 22 Support News

Opto 22 Support News



This is a feed highlighting new Opto 22 Support Articles.



 



OptoKB Article: KB87213 Released

4/16/2018 2:21:55 PM

Some newer SNAP PAC controllers and brains MUST use PAC firmware R9.5g or higher



OptoKB Article: KB87154 Released

4/16/2018 2:00:15 PM

Controller may become unresponsive or reset when two charts use the same communication handle in a subroutine at the same time



OptoKB Article: KB87004 Released

4/16/2018 12:24:08 PM

In redundant systems, the "I/O Unit Ready?" condition always evaluates as False



OptoKB Article: KB86980 Released

4/16/2018 12:23:00 PM

In redundant systems, controller resets itself when initializing a SNAP-AIMA-iH or SNAP-AOA-23-iH module



OptoKB Article: KB87213 Released

4/11/2018 10:21:21 AM

Some newer SNAP PAC controllers and brains MUST use PAC firmware R9.5g or higher



OptoKB Article: KB87292 Released

4/2/2018 11:14:09 AM

PAC Display Configurator does not save configured recipe directories if they are entered manually



OptoKB Article: KB87080 Released

3/30/2018 4:12:15 PM

SendEmail and SendEmail With Attachments commands may result in -2104 status code



OptoKB Article: KB87155 Released

3/29/2018 9:29:45 AM

groov: Node-RED flows are inactive (won't run); Node-RED status is "Errored"



OptoKB Article: KB86796 Released

3/27/2018 4:26:55 PM

groov View: Trend gadget may not display warning when network connection is interrupted or disconnected



OptoKB Article: KB87280 Released

3/27/2018 4:24:09 PM

PAC Display: "Error while reading window" message when upgrading from PAC Display R9.3d or lower



OptoKB Article: KB86029 Released

3/27/2018 4:23:53 PM

OptoDataLink stops processing links; error log shows "Error in link... Reason 0x800706BA"



OptoKB Article: KB84875 Released

3/21/2018 12:33:58 PM

Missing tags in Event Conditions disables condition editing in groov Build



OptoKB Article: KB84872 Released

3/21/2018 12:30:11 PM

In groov, the Value gadget does not display a NaN



OptoKB Article: KB84808 Released

3/21/2018 12:27:43 PM

In groov Build, Modbus/TCP device slave IDs are not allowed above 247



OptoKB Article: KB84805 Released

3/21/2018 12:25:06 PM

groov: Changed Opto 22 controller IP address does not immediately appear in the gadget palette



OptoKB Article: KB84799 Released

3/21/2018 12:22:05 PM

In groov, clicking on the View Events Status page opens up tab with no scroll bars



OptoKB Article: KB84794 Released

3/21/2018 12:18:06 PM

Event triggers using decimal values are not rounded off in groov View



OptoKB Article: KB84470 Released

3/21/2018 12:15:38 PM

groov Build: Modbus array sizes are not dynamically updated when changed



OptoKB Article: KB84457 Released

3/21/2018 12:12:57 PM

groov usernames and passwords cannot include special characters (%, &, etc.)



OptoKB Article: KB84398 Released

3/21/2018 12:09:39 PM

In groov Build, tags from PAC controllers running the same strategy are indistinguishable from each other



OptoKB Article: KB84390 Released

3/21/2018 12:06:45 PM

groov trends used with tables read only index 0



OptoKB Article: KB84389 Released

3/21/2018 12:04:43 PM

In groov, Modbus writes don't take array indexes into account



OptoKB Article: KB84845 Released

3/21/2018 11:54:32 AM

EtherNet/IP Configurator does not scale SNAP-AIMA-iH and SNAP-AOA-23-iH (HART modules) correctly



OptoKB Article: KB85045 Released

3/21/2018 11:48:59 AM

Can't properly resize EtherNet/IP Configurator dialog boxes in Windows 10



OptoKB Article: KB85958 Released

3/20/2018 10:57:47 AM

PAC Manager Status Write function does not store SNAP-SCM-CAN2B module configuration to flash



OptoKB Article: KB86907 Released

3/14/2018 4:18:14 PM

groov View for Android times out on Nougat and Oreo OSs



OptoKB Article: KB87021 Released

3/14/2018 3:20:13 PM

groov View mobile app doesn't automatically log in, even though username and password are configured in connection settings



OptoKB Article: KB86796 Released

3/14/2018 3:09:19 PM

groov View: Trend gadget may not display warning when network connection is interrupted or disconnected



OptoKB Article: KB86795 Released

3/14/2018 3:08:20 PM

groov View: Trends don't refresh after network connection is restored



OptoKB Article: KB86795 Released

3/14/2018 3:07:25 PM

groov View: Trends don't refresh after network connection is restored



OptoKB Article: KB87227 Released

3/14/2018 12:14:45 PM

PAC Display Runtime: Values in table control may not update correctly after recipe downloads



OptoKB Article: KB87101 Released

3/14/2018 12:13:17 PM

Opto iPAC may list digital points configured on S-series controllers as analog input (indirect)



OptoKB Article: KB87004 Released

3/14/2018 11:59:52 AM

In redundant systems, the "I/O Unit Ready?" condition always evaluates as False



OptoKB Article: KB87100 Released

3/14/2018 11:55:47 AM

Opto aPAC may not list points when using a SNAP PAC S-series controller



OptoKB Article: KB87243 Released

3/14/2018 11:52:35 AM

Saving a project may cause PAC Display Configurator Pro to hang if Primary Scanner Node field is blank



OptoKB Article: KB87035 Released

3/14/2018 11:49:51 AM

Creating an Archive Project may cause PAC Display Configurator to crash



OptoKB Article: KB87108 Released

3/14/2018 11:46:13 AM

PAC Display Configurator may crash if you delete an alarm point in an alarm graphic



OptoKB Article: KB87200 Released

3/14/2018 11:09:04 AM

OptoDataLink: Selecting "Send Unique Id" without selecting "Single Sample" fails on Access databases



OptoKB Article: KB87154 Released

3/13/2018 2:56:04 PM

Controller locks up or resets when multiple charts pass the same COM handle to a subroutine



OptoKB Article: KB87240 Released

3/12/2018 12:16:35 PM

PAC Control reports "Invalid storage format" when opening a strategy on Dropbox



OptoKB Article: KB87235 Released

3/6/2018 3:41:15 PM

Windows Fast Startup (Fast Boot) can cause issues with PAC Display, OptoOPCServer, OptoDataLink, and SoftPAC



OptoKB Article: KB87208 Released

3/6/2018 1:26:50 PM

PAC Display Runtime: Can't edit some of the values in a table object



OptoKB Article: KB87205 Released

3/6/2018 1:26:31 PM

PAC Display Runtime: When you edit a value in a table, sometimes the wrong element is changed



OptoKB Article: KB87221 Released

3/5/2018 10:05:38 AM

"Allow Multiple Instances to Run": Closing PAC Display Runtime Pro may also close another instance



OptoKB Article: KB87216 Released

3/5/2018 9:42:14 AM

PAC Display Runtime Pro may display values as # or may stop updating tags



OptoKB Article: KB87214 Released

3/5/2018 9:29:02 AM

PAC Display Configurator may crash when upgrading from R9.0c or lower to R9.4a or higher



OptoKB Article: KB87190 Released

2/26/2018 5:56:05 PM

Alarm > Priority Filter levels are always visible on the PAC Display Runtime menu bar



OptoKB Article: KB87188 Released

2/26/2018 5:53:00 PM

PAC Display Runtime may hang or crash when opening a project with many JPEG graphics and alarms on the same window



OptoKB Article: KB87141 Released

2/26/2018 5:49:35 PM

PAC Display Runtime: Instead of alarm point information, printed alarm logs show the characters: *.*s



OptoKB Article: KB87134 Released

2/26/2018 5:46:39 PM

PAC Display Runtime: Recipe uploads can take increasingly more time to complete



OptoKB Article: KB87130 Released

2/26/2018 5:44:32 PM

PAC Display: "Text > Size..." command doesn't change the font size of a TrueType font



OptoKB Article: KB87126 Released

2/26/2018 5:42:20 PM

PAC Display: A window's size and position doesn't change when you reconfigure the X-Y positions, width, or height



OptoKB Article: KB87119 Released

2/26/2018 5:40:45 PM

PAC Display Runtime may crash during startup when performing Reload History Alarms



OptoKB Article: KB87117 Released

2/26/2018 5:39:19 PM

PAC Display Runtime: Detailed alarm graphic incorrectly shows "warning" color and persistence timer when alarm point is not in a state with persistence



OptoKB Article: KB87112 Released

2/26/2018 5:37:34 PM

PAC Display Runtime: Detailed alarm window displays multiple persistence alarms for the same alarm point (and operator can't acknowledge them)



OptoKB Article: KB87111 Released

2/26/2018 5:36:03 PM

PAC Display alarm window may not open for subsequent alarms



OptoKB Article: KB87110 Released

2/26/2018 5:34:18 PM

Configurator may distort SuperTrend graphics if you change window properties many times



OptoKB Article: KB87109 Released

2/26/2018 5:32:10 PM

PAC Display: Configuring a window's Minimize, Maximize, and Restore control handles doesn't always work



OptoKB Article: KB87107 Released

2/26/2018 5:30:34 PM

PAC Display: New window appears behind (and may capture graphics of) changed window



OptoKB Article: KB87082 Released

2/26/2018 5:27:50 PM

PAC Display Configurator incorrectly identifies blank entries in recipe download files as "invalid"



OptoKB Article: KB87081 Released

2/26/2018 5:26:09 PM

PAC Display Runtime Pro: A PID's SuperTrend Pen Scale dialog box may reopen after you close it



OptoKB Article: KB87078 Released

2/26/2018 5:24:42 PM

Browser Configurator: E1 and E2 brains read and write to the wrong points



OptoKB Article: KB87077 Released

2/26/2018 5:22:42 PM

PAC Display Configurator: Quick Tag selector doesn't show options for dynamic attributes with Fields



OptoKB Article: KB86722 Released

2/26/2018 5:20:54 PM

PAC Display Runtime: Animated graphics sometimes flicker



OptoKB Article: KB87136 Released

2/26/2018 12:38:55 PM

groov View fails to launch and recommends installing "groov version null"



OptoKB Article: KB87145 Released

2/26/2018 12:38:35 PM

groov View forces you to change your password every time you log in



OptoKB Article: KB87117 Released

2/23/2018 5:28:25 PM

PAC Display Runtime: Detailed alarm graphic incorrectly shows "warning" color and persistence timer when alarm point is not in a state with persistence



OptoKB Article: KB87051 Released

2/23/2018 5:05:52 PM

groov View: OPC-UA device tags aren't in alphabetical order



OptoKB Article: KB86890 Released

2/23/2018 3:18:07 PM

groov View: Numbers greater than 999 are missing commas in Trends



OptoKB Article: KB86714 Released

2/23/2018 3:12:14 PM

groov View pages with over 100 gadgets may be slow to load and update



OptoKB Article: KB86542 Released

2/23/2018 3:11:56 PM

groov  View: Page menu items are greyed out after About page is displayed



OptoKB Article: KB86009 Released

2/23/2018 1:14:48 PM

"groov Box or Server cannot be reached" when groov  View page uses tags from device configured with IPv6 address



OptoKB Article: KB85792 Released

2/23/2018 1:12:55 PM

Unable to hide groov  logo on the groov  View login page



OptoKB Article: KB86765 Released

2/23/2018 11:08:18 AM

groov View: Trend gadget displays yellow triangle; information box reports a "groov Box or Server cannot be reached" message



OptoKB Article: KB87117 Released

2/22/2018 9:38:58 AM

PAC Display Runtime: Detailed alarm graphic incorrectly shows "warning" color and persistence timer when alarm point is not in a state with persistence



OptoKB Article: KB87190 Released

2/21/2018 3:19:22 PM

Alarm > Priority Filter levels are always visible on the PAC Display Runtime menu bar



OptoKB Article: KB87134 Released

2/21/2018 2:51:29 PM

PAC Display Runtime: Recipe uploads can take increasingly more time to complete



OptoKB Article: KB87188 Released

2/21/2018 2:49:26 PM

PAC Display Runtime may hang or crash when opening a project with many JPEG graphics and alarms on the same window



OptoKB Article: KB87141 Released

2/21/2018 12:20:31 PM

PAC Display Runtime: Instead of alarm point information, printed alarm logs show the characters: *.*s



OptoKB Article: KB87130 Released

2/21/2018 11:55:39 AM

PAC Display: "Text > Size..." command doesn't change the font size of a TrueType font



OptoKB Article: KB87126 Released

2/21/2018 11:38:49 AM

PAC Display: A window's size and position doesn't change when you reconfigure the X-Y positions, width, or height



OptoKB Article: KB87119 Released

2/21/2018 11:21:24 AM

PAC Display Runtime may crash during startup when performing Reload History Alarms



OptoKB Article: KB87112 Released

2/21/2018 10:01:11 AM

PAC Display Runtime: Detailed alarm window displays multiple persistence alarms for the same alarm point (and operator can't acknowledge them)



OptoKB Article: KB87110 Released

2/20/2018 3:20:46 PM

Configurator may distort SuperTrend graphics if you change window properties many times



OptoKB Article: KB87111 Released

2/20/2018 1:51:33 PM

PAC Display alarm window may not open for subsequent alarms



OptoKB Article: KB87109 Released

2/20/2018 12:38:31 PM

PAC Display: Configuring a window's Minimize, Maximize, and Restore control handles doesn't always work



OptoKB Article: KB87107 Released

2/20/2018 12:32:33 PM

PAC Display: New window appears behind (and may capture graphics of) changed window



OptoKB Article: KB87106 Released

2/20/2018 12:28:26 PM

PAC Display Configurator: Sometimes Find and Replace does not display drop-down options for Item Name



OptoKB Article: KB87106 Released

2/20/2018 12:27:58 PM

PAC Display Configurator: Sometimes Find and Replace does not display drop-down options for Item Name



OptoKB Article: KB87082 Released

2/20/2018 12:26:10 PM

PAC Display Configurator incorrectly identifies blank entries in recipe download files as "invalid"



OptoKB Article: KB87082 Released

2/20/2018 12:26:08 PM

PAC Display Configurator incorrectly identifies blank entries in recipe download files as "invalid"



OptoKB Article: KB87081 Released

2/20/2018 12:02:25 PM

PAC Display Runtime Pro: A PID's SuperTrend Pen Scale dialog box may reopen after you close it



OptoKB Article: KB87077 Released

2/19/2018 4:04:04 PM

PAC Display Configurator: Quick Tag selector doesn't show options for dynamic attributes with Fields



OptoKB Article: KB87078 Released

2/16/2018 3:21:57 PM

Browser Configurator: E1 and E2 brains read and write to the wrong points



OptoKB Article: KB87065 Released

2/5/2018 11:03:31 AM

PAC Control: Values in pasted blocks may be incorrect



OptoKB Article: KB87135 Released

1/22/2018 4:45:20 PM

Cannot connect to Node-RED, Ignition Edge, or groov View on GROOV-AR1



OptoKB Article: KB87139 Released

1/22/2018 4:45:07 PM

GROOV-AR1 SYS LED continuously blinks green after powerup, and will not communicate



OptoKB Article: KB87061 Released

1/22/2018 4:42:17 PM

groov App sometimes incorrectly reports that the project was created in a newer version



OptoKB Article: KB86722 Released

1/22/2018 2:14:54 PM

PAC Display Runtime: Animated graphics sometimes flicker



OptoKB Article: KB87135 Released

1/18/2018 4:33:39 PM

Cannot connect to Node-RED, Ignition Edge, or groov View on GROOV-AR1