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Preview: Opto 22 Support News

Opto 22 Support News



This is a feed highlighting new Opto 22 Support Articles.



 



OptoKB Article: KB87117 Released

2/23/2018 5:28:25 PM

PAC Display Runtime: Detailed alarm graphic incorrectly shows "warning" color and persistence timer when alarm point is not in a state with persistence



OptoKB Article: KB87051 Released

2/23/2018 5:05:52 PM

groov View: OPC-UA device tags aren't in alphabetical order



OptoKB Article: KB86890 Released

2/23/2018 3:18:07 PM

groov View: Numbers greater than 999 are missing commas in Trends



OptoKB Article: KB86714 Released

2/23/2018 3:12:14 PM

groov View pages with over 100 gadgets may be slow to load and update



OptoKB Article: KB86542 Released

2/23/2018 3:11:56 PM

groov  View: Page menu items are greyed out after About page is displayed



OptoKB Article: KB86009 Released

2/23/2018 1:14:48 PM

"groov Box or Server cannot be reached" when groov  View page uses tags from device configured with IPv6 address



OptoKB Article: KB85792 Released

2/23/2018 1:12:55 PM

Unable to hide groov  logo on the groov  View login page



OptoKB Article: KB86765 Released

2/23/2018 11:08:18 AM

groov View: Trend gadget displays yellow triangle; information box reports a "groov Box or Server cannot be reached" message



OptoKB Article: KB87117 Released

2/22/2018 9:38:58 AM

PAC Display Runtime: Detailed alarm graphic incorrectly shows "warning" color and persistence timer when alarm point is not in a state with persistence



OptoKB Article: KB87190 Released

2/21/2018 3:19:22 PM

Alarm > Priority Filter levels are always visible on the PAC Display Runtime menu bar



OptoKB Article: KB87134 Released

2/21/2018 2:51:29 PM

PAC Display Runtime: Recipe uploads can take increasingly more time to complete



OptoKB Article: KB87188 Released

2/21/2018 2:49:26 PM

PAC Display Runtime may hang or crash when opening a project with many JPEG graphics and alarms on the same window



OptoKB Article: KB87141 Released

2/21/2018 12:20:31 PM

PAC Display Runtime: Instead of alarm point information, printed alarm logs show the characters: *.*s



OptoKB Article: KB87130 Released

2/21/2018 11:55:39 AM

PAC Display: "Text > Size..." command doesn't change the font size of a TrueType font



OptoKB Article: KB87126 Released

2/21/2018 11:38:49 AM

PAC Display: A window's size and position doesn't change when you reconfigure the X-Y positions, width, or height



OptoKB Article: KB87119 Released

2/21/2018 11:21:24 AM

PAC Display Runtime may crash during startup when performing Reload History Alarms



OptoKB Article: KB87112 Released

2/21/2018 10:01:11 AM

PAC Display Runtime: Detailed alarm window displays multiple persistence alarms for the same alarm point (and operator can't acknowledge them)



OptoKB Article: KB87110 Released

2/20/2018 3:20:46 PM

Configurator may distort SuperTrend graphics if you change window properties many times



OptoKB Article: KB87111 Released

2/20/2018 1:51:33 PM

PAC Display alarm window may not open for subsequent alarms



OptoKB Article: KB87109 Released

2/20/2018 12:38:31 PM

PAC Display: Configuring a window's Minimize, Maximize, and Restore control handles doesn't always work



OptoKB Article: KB87107 Released

2/20/2018 12:32:33 PM

PAC Display: New window appears behind (and may capture graphics of) changed window



OptoKB Article: KB87106 Released

2/20/2018 12:28:26 PM

PAC Display Configurator: Sometimes Find and Replace does not display drop-down options for Item Name



OptoKB Article: KB87106 Released

2/20/2018 12:27:58 PM

PAC Display Configurator: Sometimes Find and Replace does not display drop-down options for Item Name



OptoKB Article: KB87082 Released

2/20/2018 12:26:10 PM

PAC Display Configurator incorrectly identifies blank entries in recipe download files as "invalid"



OptoKB Article: KB87082 Released

2/20/2018 12:26:08 PM

PAC Display Configurator incorrectly identifies blank entries in recipe download files as "invalid"



OptoKB Article: KB87081 Released

2/20/2018 12:02:25 PM

PAC Display Runtime Pro: A PID's SuperTrend Pen Scale dialog box may reopen after you close it



OptoKB Article: KB87077 Released

2/19/2018 4:04:04 PM

PAC Display Configurator: Quick Tag selector doesn't show options for dynamic attributes with Fields



OptoKB Article: KB87078 Released

2/16/2018 3:21:57 PM

Browser Configurator: E1 and E2 brains read and write to the wrong points



OptoKB Article: KB87065 Released

2/5/2018 11:03:31 AM

PAC Control: Values in pasted blocks may be incorrect



OptoKB Article: KB87135 Released

1/22/2018 4:45:20 PM

Cannot connect to Node-RED, Ignition Edge, or groov View on GROOV-AR1



OptoKB Article: KB87139 Released

1/22/2018 4:45:07 PM

GROOV-AR1 SYS LED continuously blinks green after powerup, and will not communicate



OptoKB Article: KB87061 Released

1/22/2018 4:42:17 PM

groov App sometimes incorrectly reports that the project was created in a newer version



OptoKB Article: KB86722 Released

1/22/2018 2:14:54 PM

PAC Display Runtime: Animated graphics sometimes flicker



OptoKB Article: KB87135 Released

1/18/2018 4:33:39 PM

Cannot connect to Node-RED, Ignition Edge, or groov View on GROOV-AR1



OptoKB Article: KB87139 Released

1/18/2018 1:05:14 PM

groov Box SYS LED continuously blinks green after powerup; GROOV-AR1 doesn't respond to Ethernet



OptoKB Article: KB87059 Released

1/3/2018 1:04:14 PM

Controller may reset when activity through PAC REST API is high



OptoKB Article: KB86980 Released

1/3/2018 1:03:49 PM

In redundant systems, controller resets itself when initializing a SNAP-AIMA-iH or SNAP-AOA-23-iH module



OptoKB Article: KB86945 Released

12/28/2017 9:36:24 AM

groov View pages show a scroll bar when there's nothing to scroll to



OptoKB Article: KB86866 Released

12/28/2017 9:32:30 AM

Invalid trend configuration can crash groov View



OptoKB Article: KB87080 Released

12/8/2017 1:17:32 PM

SendEmail and SendEmail With Attachments commands using Gmail may result in -2104 status code



OptoKB Article: KB87061 Released

12/4/2017 12:36:37 PM

groov App sometimes incorrectly reports that the project was created in a newer version



OptoKB Article: KB86987 Released

11/28/2017 4:59:00 PM

PAC Display: Index column and column titles are missing from table



OptoKB Article: KB87056 Released

11/28/2017 2:32:09 PM

PAC Display Runtime: Buttons are missing from the bottom of historical SuperTrends



OptoKB Article: KB87050 Released

11/28/2017 2:27:42 PM

PAC Display Pro: If Operator log is saved to database, can't switch to saving log to file



OptoKB Article: KB87033 Released

11/28/2017 2:19:52 PM

PAC Display Runtime doesn't create Historical data log from imported comma-delimited file



OptoKB Article: KB87022 Released

11/28/2017 2:17:44 PM

PAC Display Runtime: Active alarm may not appear in Detailed Alarm Banner



OptoKB Article: KB87008 Released

11/28/2017 2:15:45 PM

PAC Display Runtime may stop refreshing values



OptoKB Article: KB87006 Released

11/28/2017 2:13:02 PM

PAC Display Configurator may crash when you repeat an undo (or redo) after changing window properties



OptoKB Article: KB87000 Released

11/28/2017 2:11:22 PM

PAC Display Configurator crashes when canceling the import of a comma-delimited Historical data log



OptoKB Article: KB86995 Released

11/28/2017 2:09:45 PM

PAC Display: "Open when there are new alarms" option doesn't work in Runtime



OptoKB Article: KB86978 Released

11/28/2017 2:05:58 PM

PAC Display Configurator may crash if you don't save changes to an existing project, and then immediately undo edits in a new project



OptoKB Article: KB86956 Released

11/28/2017 1:59:20 PM

PAC Display Configurator may crash when you close the Send Value dialog box



OptoKB Article: KB86947 Released

11/28/2017 1:57:25 PM

Values in PAC Display Runtime aren't updated while Runtime window is minimized



OptoKB Article: KB86922 Released

11/28/2017 1:55:29 PM

PAC Display Runtime terminates on start up when project has several SuperTrends



OptoKB Article: KB86918 Released

11/28/2017 1:53:39 PM

PAC Display may display wrong background color for SuperTrends



OptoKB Article: KB86898 Released

11/28/2017 1:52:17 PM

PAC Display Runtime may crash on exit if windows contain alarm graphics



OptoKB Article: KB86895 Released

11/28/2017 1:50:07 PM

PAC Display Runtime: Comments for ACK alarms aren't displayed in Current or Historical Alarm graphics



OptoKB Article: KB86889 Released

11/28/2017 1:48:36 PM

On Windows 7 only, PAC Display Runtime crashes if sent an empty string



OptoKB Article: KB86887 Released

11/28/2017 1:47:25 PM

PAC Display Configurator: Discrete On/Off text (Text In from Control Engine) is blank



OptoKB Article: KB86886 Released

11/28/2017 1:46:12 PM

PAC Display Runtime crashes when displaying a historical alarm log file with both ANSI and Unicode records



OptoKB Article: KB86885 Released

11/28/2017 1:44:54 PM

PAC Display Runtime may crash when acknowledging alarms configured with sound



OptoKB Article: KB86879 Released

11/28/2017 1:43:47 PM

PAC Display: Decrypting Runtime Operator Log file displays an "Operator Log File is invalid" message



OptoKB Article: KB86878 Released

11/28/2017 1:42:13 PM

PAC Display Configurator won't open the "De-encrypt Operator Log File" feature



OptoKB Article: KB86869 Released

11/28/2017 1:40:30 PM

PAC Display can't open user's guide ("Unable to determine the default PDF file viewer")



OptoKB Article: KB87066 Released

11/28/2017 1:37:57 PM

PAC Control: "Undefined command" error when downloading strategy



OptoKB Article: KB87044 Released

11/28/2017 1:36:48 PM

PAC Control: "Start strategy after download completes" option may not always work



OptoKB Article: KB86983 Released

11/28/2017 1:34:40 PM

PAC Control Debug Mode: Can't clear TPO Period and TPO Percent values



OptoKB Article: KB82545 Released

11/28/2017 1:32:33 PM

Unable to step out of a subroutine when debugging in PAC Control



OptoKB Article: KB86650 Released

11/28/2017 1:32:05 PM

When Runtime opens, windows may not be open or closed (as they were configured)



OptoKB Article: KB86967 Released

11/28/2017 1:31:32 PM

PAC Control: Table data appears to be blank when you scroll using the mouse scroll wheel



OptoKB Article: KB87056 Released

11/15/2017 4:47:23 PM

PAC Display Runtime: Buttons are missing from the bottom of historical SuperTrends



OptoKB Article: KB87053 Released

11/14/2017 1:17:11 PM

groov Admin update v47 fails



OptoKB Article: KB87050 Released

11/9/2017 5:03:02 PM

PAC Display Pro: If Operator log is saved to database, can't switch to saving log to file



OptoKB Article: KB87044 Released

11/6/2017 12:47:55 PM

PAC Control: "Start strategy after download completes" option may not always work



OptoKB Article: KB87000 Released

11/6/2017 12:39:49 PM

PAC Display Configurator crashes when canceling the import of a comma-delimited Historical data log



OptoKB Article: KB86987 Released

11/6/2017 12:39:08 PM

PAC Display: Index column and column titles are missing from table



OptoKB Article: KB86967 Released

11/6/2017 11:34:17 AM

PAC Control: Table data appears to be blank when you scroll using the mouse scroll wheel



OptoKB Article: KB87006 Released

11/6/2017 11:33:31 AM

PAC Display Configurator may crash when you repeat an undo (or redo) after changing window properties



OptoKB Article: KB87008 Released

11/6/2017 11:31:05 AM

PAC Display Runtime may stop refreshing values



OptoKB Article: KB87022 Released

11/6/2017 11:30:17 AM

PAC Display Runtime: Active alarm may not appear in Detailed Alarm Banner



OptoKB Article: KB87033 Released

11/6/2017 11:29:01 AM

PAC Display Runtime doesn't create Historical data log from imported comma-delimited file



OptoKB Article: KB86995 Released

11/3/2017 2:10:05 PM

PAC Display: "Open when there are new alarms" option doesn't work in Runtime



OptoKB Article: KB86983 Released

11/3/2017 2:07:54 PM

PAC Control Debug Mode: Can't clear TPO Period and TPO Percent values



OptoKB Article: KB86994 Released

10/18/2017 10:18:27 AM

groov Admin update fails if file is renamed



OptoKB Article: KB87010 Released

10/16/2017 3:35:56 PM

SoftPAC: Startup logic doesn't run, I/O isn't enabled, and Message Queue displays I/O errors



OptoKB Article: KB86926 Released

10/4/2017 6:06:52 PM

Implicit EtherNet/IP messages contain 0 for attributes of some analog modules



OptoKB Article: KB86959 Released

10/4/2017 6:04:29 PM

mistic and SB-series serial brains go offline when used on the same serial port



OptoKB Article: KB80236 Released

10/2/2017 12:36:56 PM

Archived strategies may force download when using different computers



OptoKB Article: KB86971 Released

9/29/2017 12:17:04 PM

In groov, events stop updating and sending notifications



OptoKB Article: KB86978 Released

9/29/2017 10:52:02 AM

PAC Display Configurator may crash if you don't save changes to an existing project, and then immediately undo edits in a new project



OptoKB Article: KB86972 Released

9/29/2017 10:50:50 AM

groov log viewer "Advanced Configuration" settings don't take effect immediately



OptoKB Article: KB86979 Released

9/29/2017 10:50:24 AM

groov View reports errors for SNAP PAC controllers, but controllers look fine in PAC Control



OptoKB Article: KB86959 Released

9/26/2017 11:14:29 AM

mistic and SB-series serial brains go offline when used on the same serial port



OptoKB Article: KB85959 Released

9/20/2017 1:06:31 PM

SoftPAC: SSL isn't available in Comm Handles



OptoKB Article: KB83288 Released

9/20/2017 12:21:16 PM

groov: Image gadget doesn't display recent changes to image file



OptoKB Article: KB86067 Released

9/20/2017 12:20:20 PM

"Listen for Incoming Communication" command can't be used with SSL



OptoKB Article: KB86067 Released

9/20/2017 12:17:45 PM

"Listen for Incoming Communication" command can't be used with SSL



OptoKB Article: KB86921 Released

9/20/2017 11:40:47 AM

groov: Event's status is Inactive when the event is Active (still in debounce period)



OptoKB Article: KB86833 Released

9/20/2017 11:35:47 AM

PAC Display Runtime Operator can access controls on a popup window before logging in



OptoKB Article: KB86532 Released

9/20/2017 11:34:54 AM

PAC Project Demo installer hangs if PAC Project is already installed