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Preview: Opto 22 Support News

Opto 22 Support News



This is a feed highlighting new Opto 22 Support Articles.



 



OptoKB Article: KB87056 Released

11/15/2017 4:47:23 PM

PAC Display Runtime: Buttons are missing from the bottom of historical SuperTrends



OptoKB Article: KB87053 Released

11/14/2017 1:17:11 PM

groov Admin update v47 fails



OptoKB Article: KB87050 Released

11/9/2017 5:03:02 PM

PAC Display Pro: If Operator log is saved to database, can't switch to saving log to file



OptoKB Article: KB87044 Released

11/6/2017 12:47:55 PM

PAC Control: "Start strategy after download completes" option may not always work



OptoKB Article: KB87000 Released

11/6/2017 12:39:49 PM

PAC Display Configurator crashes when canceling the import of a comma-delimited Historical data log



OptoKB Article: KB86987 Released

11/6/2017 12:39:08 PM

PAC Display: Index column and column titles are missing from table



OptoKB Article: KB86967 Released

11/6/2017 11:34:17 AM

PAC Control: Table data appears to be blank when you scroll using the mouse scroll wheel



OptoKB Article: KB87006 Released

11/6/2017 11:33:31 AM

PAC Display Configurator may crash when you repeat an undo (or redo) after changing window properties



OptoKB Article: KB87008 Released

11/6/2017 11:31:05 AM

PAC Display Runtime may stop refreshing values



OptoKB Article: KB87022 Released

11/6/2017 11:30:17 AM

PAC Display Runtime: Active alarm may not appear in Detailed Alarm Banner



OptoKB Article: KB87033 Released

11/6/2017 11:29:01 AM

PAC Display Runtime doesn't create Historical data log from imported comma-delimited file



OptoKB Article: KB86995 Released

11/3/2017 2:10:05 PM

PAC Display: "Open when there are new alarms" option doesn't work in Runtime



OptoKB Article: KB86983 Released

11/3/2017 2:07:54 PM

PAC Control Debug Mode: Can't clear TPO Period and TPO Percent values



OptoKB Article: KB86994 Released

10/18/2017 10:18:27 AM

groov Admin update fails if file is renamed



OptoKB Article: KB87010 Released

10/16/2017 3:35:56 PM

SoftPAC: Startup logic doesn't run, I/O isn't enabled, and Message Queue displays I/O errors



OptoKB Article: KB86926 Released

10/4/2017 6:06:52 PM

Implicit EtherNet/IP messages contain 0 for attributes of some analog modules



OptoKB Article: KB86959 Released

10/4/2017 6:04:29 PM

mistic and SB-series serial brains go offline when used on the same serial port



OptoKB Article: KB80236 Released

10/2/2017 12:36:56 PM

Archived strategies may force download when using different computers



OptoKB Article: KB86971 Released

9/29/2017 12:17:04 PM

In groov, events stop updating and sending notifications



OptoKB Article: KB86978 Released

9/29/2017 10:52:02 AM

PAC Display Configurator may crash if you don't save changes to an existing project, and then immediately undo edits in a new project



OptoKB Article: KB86972 Released

9/29/2017 10:50:50 AM

groov log viewer "Advanced Configuration" settings don't take effect immediately



OptoKB Article: KB86979 Released

9/29/2017 10:50:24 AM

groov View reports errors for SNAP PAC controllers, but controllers look fine in PAC Control



OptoKB Article: KB86959 Released

9/26/2017 11:14:29 AM

mistic and SB-series serial brains go offline when used on the same serial port



OptoKB Article: KB85959 Released

9/20/2017 1:06:31 PM

SoftPAC: SSL isn't available in Comm Handles



OptoKB Article: KB83288 Released

9/20/2017 12:21:16 PM

groov: Image gadget doesn't display recent changes to image file



OptoKB Article: KB86067 Released

9/20/2017 12:20:20 PM

"Listen for Incoming Communication" command can't be used with SSL



OptoKB Article: KB86067 Released

9/20/2017 12:17:45 PM

"Listen for Incoming Communication" command can't be used with SSL



OptoKB Article: KB86921 Released

9/20/2017 11:40:47 AM

groov: Event's status is Inactive when the event is Active (still in debounce period)



OptoKB Article: KB86833 Released

9/20/2017 11:35:47 AM

PAC Display Runtime Operator can access controls on a popup window before logging in



OptoKB Article: KB86532 Released

9/20/2017 11:34:54 AM

PAC Project Demo installer hangs if PAC Project is already installed



OptoKB Article: KB86862 Released

9/20/2017 11:25:48 AM

Events that use OPC-UA tags don't work after groov restarts



OptoKB Article: KB86279 Released

9/20/2017 11:24:18 AM

When tag list is very long, Opto aPAC may not precisely alphabetize all tags



OptoKB Article: KB86922 Released

9/19/2017 4:12:37 PM

PAC Display Runtime terminates on start up when project has several SuperTrends



OptoKB Article: KB86926 Released

9/19/2017 4:09:41 PM

Implicit EtherNet/IP messages contain 0 for attributes of some analog modules



OptoKB Article: KB86642 Released

9/19/2017 10:53:26 AM

.NET OptoMMP SDK ignores user-specified communication timeout values



OptoKB Article: KB86964 Released

9/18/2017 4:37:01 PM

Network connections may be lost when PAC Display Runtime is running



OptoKB Article: KB86961 Released

9/18/2017 3:27:32 PM

PAC Display: "-copy" is missing from the names of imported alarm points



OptoKB Article: KB86878 Released

9/18/2017 3:27:08 PM

PAC Display Configurator won't open the "De-encrypt Operator Log File" feature



OptoKB Article: KB86947 Released

9/18/2017 10:58:06 AM

Values in PAC Display Runtime aren't updated while Runtime window is minimized



OptoKB Article: KB86956 Released

9/18/2017 10:38:04 AM

PAC Display Configurator may crash when you close the Send Value dialog box



OptoKB Article: KB86886 Released

8/29/2017 11:38:35 AM

PAC Display Runtime crashes when displaying a historical alarm log file with both ANSI and Unicode records



OptoKB Article: KB86889 Released

8/29/2017 11:33:32 AM

On Windows 7 only, PAC Display Runtime crashes if sent an empty string



OptoKB Article: KB86869 Released

8/29/2017 11:08:06 AM

Sometimes PAC Display can't open user's guide ("Unable to determine the default PDF file viewer")



OptoKB Article: KB86885 Released

8/29/2017 9:36:18 AM

PAC Display Runtime may crash when acknowledging alarms configured with sound



OptoKB Article: KB86895 Released

8/28/2017 4:23:15 PM

PAC Display Runtime: Comments for ACK alarms aren't displayed in Current or Historical Alarm graphics



OptoKB Article: KB86887 Released

8/28/2017 4:07:33 PM

PAC Display Configurator: Discrete On/Off text (Text In from Control Engine) is blank



OptoKB Article: KB86910 Released

8/28/2017 12:14:07 PM

OptoScript Editor loses color coding after uninstalling previous version of PAC Project



OptoKB Article: KB86910 Released

8/28/2017 12:00:39 PM

OptoScript Editor loses color coding after uninstalling previous version of PAC Project



OptoKB Article: KB86918 Released

8/28/2017 11:44:47 AM

PAC Display may display wrong background color for SuperTrends



OptoKB Article: KB86898 Released

8/28/2017 11:42:34 AM

PAC Display Runtime may crash on exit if windows contain alarm graphics



OptoKB Article: KB86825 Released

8/2/2017 1:49:40 PM

Redundant systems may log -539, -29, or -534 errors to the controller's Message Queue



OptoKB Article: KB86799 Released

8/2/2017 1:46:54 PM

SNAP PAC RESTful API: Controller resets if you write one or more spaces (instead of a JSON payload) to a variable



OptoKB Article: KB86791 Released

8/2/2017 1:45:05 PM

SNAP PAC Redundancy Kit: Redundant controllers switch continuously and report "impaired" I/O unit



OptoKB Article: KB86644 Released

8/2/2017 1:43:30 PM

SNAP PAC HTTPS server occasionally misses a request



OptoKB Article: KB86630 Released

8/2/2017 1:41:50 PM

Examining a local pointer within a subroutine causes hardware controllers to reset and software controllers to log an error



OptoKB Article: KB86572 Released

8/2/2017 1:40:16 PM

"get.src" and "get.scrport" Comm handle commands may return incorrect data when using UDP



OptoKB Article: KB86565 Released

8/2/2017 1:38:31 PM

Performance issue when looping on "Accept Incoming Communication" command without an available connection



OptoKB Article: KB86474 Released

8/2/2017 1:36:41 PM

Passing negative numbers to GenerateReverseCrc16OnTable32 can cause the controller to reset



OptoKB Article: KB86409 Released

8/2/2017 1:35:02 PM

Convert Float to String command doesn't properly handle NaNs



OptoKB Article: KB86390 Released

8/2/2017 1:33:26 PM

Read Numeric Table From I/O Unit Memory Map: Elements 300–599 are a duplicate of
elements 0–299



OptoKB Article: KB86259 Released

8/2/2017 1:31:59 PM

SNAP PAC RESTful API: The value in a 1-element table may be returned as a key-value pair instead of as an array



OptoKB Article: KB86171 Released

8/2/2017 1:30:23 PM

RESTful API and FTP interfaces may stop responding (Other firmware functions may be affected)



OptoKB Article: KB86081 Released

8/2/2017 1:28:34 PM

Using a string or negative value for the table index in a RESTful request returns the whole table



OptoKB Article: KB86047 Released

8/2/2017 1:27:18 PM

SNAP PAC RESTful API: Invalid request returns unexpected results and doesn't give an error code



OptoKB Article: KB86046 Released

8/2/2017 1:25:49 PM

The RESTful API may return an error code in response to a valid request



OptoKB Article: KB86038 Released

8/2/2017 1:20:48 PM

RESTful API stops working if the control engine's default host port is turned off or is changed from 22001



OptoKB Article: KB85826 Released

8/2/2017 1:19:11 PM

RESTful API returns an analog point's value even though the wrong request is sent



OptoKB Article: KB85823 Released

8/2/2017 1:17:28 PM

RESTful API: Out-of-range float values appear as 0 or "inf" instead of returning an error



OptoKB Article: KB85814 Released

8/2/2017 1:15:31 PM

RESTful API: POSTing to a GET-only endpoint acts like a GET



OptoKB Article: KB85795 Released

8/2/2017 1:13:57 PM

Host Task stops processing commands if you stop strategy while in Debug mode



OptoKB Article: KB85736 Released

8/2/2017 1:12:27 PM

groov erratically displays yellow triangle with exclamation point (communication timeout)



OptoKB Article: KB85373 Released

8/2/2017 1:10:34 PM

SoftPAC: Unable to open UDP communication handle (-437 error)



OptoKB Article: KB84980 Released

8/2/2017 1:08:10 PM

SoftPAC: UDP broadcast fails with -444 error message



OptoKB Article: KB84979 Released

8/2/2017 1:06:48 PM

-39 error (Timeout on Receive) should not close UDP communication handles



OptoKB Article: KB84890 Released

8/2/2017 1:06:16 PM

The condition "I/O Unit Ready?" puts errors in the message queue



OptoKB Article: KB84519 Released

8/2/2017 1:05:52 PM

PAC Control commands that use SSL/TLS may return HTTP Status (like 202) in the "Put Status In" variable



OptoKB Article: KB80082 Released

8/2/2017 1:04:59 PM

UDP responses may contain characters from more than one UDP message



OptoKB Article: KB86863 Released

8/2/2017 8:50:25 AM

SNAP PAC RESTful API intermittently fails to read data



OptoKB Article: KB84519 Released

8/1/2017 5:37:13 PM

PAC Control commands that use SSL/TLS may return HTTP Status (like 202) in the "Put Status In" variable



OptoKB Article: KB86259 Released

8/1/2017 5:19:29 PM

SNAP PAC RESTful API: The value in a 1-element table may be returned as a key-value pair instead of as an array



OptoKB Article: KB86630 Released

8/1/2017 3:56:49 PM

Examining a local pointer in a subroutine causes hardware controllers to reset and software controllers to log an error



OptoKB Article: KB86791 Released

8/1/2017 3:54:52 PM

SNAP PAC Redundancy Kit: Redundant controllers switch continuously and report "impaired" I/O unit



OptoKB Article: KB86825 Released

8/1/2017 3:29:01 PM

Redundant systems may log -539, -29, or -534 errors to the controller's Message Queue



OptoKB Article: KB86390 Released

8/1/2017 1:37:43 PM

Read Numeric Table From I/O Unit Memory Map: Elements 300–599 are a duplicate of
elements 0–299



OptoKB Article: KB86799 Released

8/1/2017 12:38:14 PM

SNAP PAC RESTful API: Controller resets if you write one or more spaces (instead of a JSON payload) to a variable



OptoKB Article: KB86799 Released

8/1/2017 12:37:27 PM

SNAP PAC RESTful API: Controller resets if you write one or more spaces (instead of a JSON payload) to a variable



OptoKB Article: KB86171 Released

8/1/2017 12:31:19 PM

RESTful API and FTP interfaces may stop responding (Other firmware functions may be affected)



OptoKB Article: KB86047 Released

8/1/2017 11:16:40 AM

SNAP PAC RESTful API: Invalid request returns unexpected results and doesn't give an error code



OptoKB Article: KB86046 Released

8/1/2017 11:07:30 AM

The RESTful API may return an error code in response to a valid request



OptoKB Article: KB85826 Released

8/1/2017 10:54:13 AM

RESTful API returns an analog point's value even though the wrong request is sent



OptoKB Article: KB86081 Released

8/1/2017 10:50:23 AM

Using a string or negative value for the table index in a RESTful request returns the whole table



OptoKB Article: KB86038 Released

8/1/2017 10:27:06 AM

RESTful API stops working if the control engine's default host port is turned off or is changed from 22001



OptoKB Article: KB86038 Released

8/1/2017 10:24:19 AM

RESTful API stops working if the control engine port shuts down or is changed from 22001



OptoKB Article: KB85814 Released

7/31/2017 3:14:28 PM

RESTful API: POSTing to a GET-only endpoint acts like a GET



OptoKB Article: KB85795 Released

7/31/2017 3:10:56 PM

Host Task stops processing commands if you stop strategy while in Debug mode



OptoKB Article: KB85736 Released

7/31/2017 2:28:27 PM

groov erratically displays yellow triangle with exclamation point (communication timeout)



OptoKB Article: KB80082 Released

7/31/2017 11:46:02 AM

UDP responses may contain characters from more than one UDP message



OptoKB Article: KB84519 Released

7/31/2017 10:32:56 AM

PAC Firmware: 202 error returned after doing multiple HTTP or Send Email commands



OptoKB Article: KB84981 Released

7/28/2017 1:51:57 PM

UDP comm handles may lose data when packets are too large or sent too quickly



OptoKB Article: KB84981 Released

7/28/2017 1:51:52 PM

UDP comm handles may lose data when packets are too large or sent too quickly