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News and Alerts





 



Networking Code Upgrade 1/29

Thu, 18 Jan 2018 14:56:47 +0000

Category: News
ACCC will be working with our networking vendor (Ciena) to upgrade code on the router that provides Internet and research network connectivity to UIC starting on Monday, January 29th. There is no expected downtime during this upgrade
Last updated: Thursday, January 18, 2018 - 2:56pm



Blackboard Collaborate web conferencing tool issues (1 update) [resolved]

Tue, 16 Jan 2018 18:10:11 +0000

Category: Unplanned outage
Some users may be experiencing intermittent issues with the Blackboard Collaborate web conferencing tool. Blackboard engineers are investigating these issues and are working to restore service. For questions, please
Last updated: Tuesday, January 16, 2018 - 9:16pm



VMware Server Downtime 1/12 [resolved]

Fri, 12 Jan 2018 14:13:41 +0000

Category: Planned downtime
ACCC will be performing an emergency update on VMware servers on Friday, January 12, from 10:00pm to Saturday, January 13, 1:00am. The following services will be impacted and unavailable during this
Last updated: Tuesday, January 16, 2018 - 1:15pm



ICCN Maintenance Downtime 1/5 [resolved]

Thu, 21 Dec 2017 15:44:46 +0000

Category: Planned downtime
Internet connectivity to the University of Illinois Urbana and the University of Illinois Springfield may be impacted during a 15-minute window on Friday, January 5, from 6:00pm to 7:00pm while maintenance to the Inter-Campus Communications
Last updated: Monday, January 8, 2018 - 3:28pm



Planned West Side Wireless Downtime 1/6 [resolved]

Thu, 21 Dec 2017 15:50:00 +0000

Category: Planned downtime
Wireless access in all west campus buildings will be unavailable for up to 30 minutes starting on Saturday, January 6, at 9:00am due to hardware and software maintenance on the west campus wireless network. If you have any questions
Last updated: Monday, January 8, 2018 - 3:28pm



VM Server Migration: Multiple Service Downtime 1/5-1/6 [resolved]

Thu, 21 Dec 2017 15:56:27 +0000

Category: Planned downtime
Current virtual server infrastructure will be migrated to a new more stable VMware environment from Friday, January 5, to Saturday, January 6, 2018. Downtime should last approximately 5 minutes to one hour anytime during the maintenance window
Last updated: Monday, January 8, 2018 - 3:27pm



WebStore Handling Software Licensing as of 1/2

Tue, 02 Jan 2018 12:18:27 +0000

Category: News
We are writing to inform you that we will be retiring the ACCC Service Catalog page providing support for licensing and delivery of software, as this service will be overseen by WebStore in Urbana, as of January 2, 2018
Last updated: Tuesday, January 2, 2018 - 12:15pm



U-Print Printing Maintenance 12/22 [resolved]

Wed, 13 Dec 2017 15:21:05 +0000

Category: Planned downtime
From 9:00pm December 22, 2017 to 3:00am December 23, 2017, the U-Print printing service will be unavailable due to scheduled maintenance. Student printing quota balance will be reset to $15.00 during maintenance in preparation for the Spring
Last updated: Sunday, December 24, 2017 - 9:23am



VoIP Phone Firmware Update 1/6

Thu, 21 Dec 2017 15:51:11 +0000

Category: News
ACCC will be updating VoIP Phone Firmware on Saturday, January 6, 2018 at 12:00pm. The update should be seamless, however, if you encounter any issues, simply reboot your phone by unplugging and replugging the power
Last updated: Thursday, December 21, 2017 - 3:51pm



Enable Google Apps Team Drives

Thu, 21 Dec 2017 13:17:58 +0000

Category: News
ACCC will enable Google Team Drives starting on Thursday, December 21, at 8:00am. For more information visit
Last updated: Thursday, December 21, 2017 - 1:17pm



Internet Connectivity Issues (1 update) [resolved]

Thu, 14 Dec 2017 14:47:06 +0000

Category: Unplanned outage
UIC experienced a temporary loss in internet connectivity to our main ISP from approximately 1:15pm to 1:19pm and 1:47pm to 2:01pm. Connectivity is currently restored. When we lose ISP connectivity it takes about 15 minutes for routers to
Last updated: Thursday, December 14, 2017 - 5:45pm



Enable Modern Authentication in Office 365 1/5

Thu, 14 Dec 2017 17:13:36 +0000

Category: News
ACCC will be modifying the Office 365 tenant to allow Modern Authentication with Exchange Online on Friday, January 5, from 5:00pm to 6:00pm. Users will be able to utilize Focused Inbox with their PC and Mac clients to help mirror the experience
Last updated: Thursday, December 14, 2017 - 5:13pm



Extended Deadline: Exchange Online Email Account Migration

Thu, 14 Dec 2017 08:56:40 +0000

Category: News
We are writing to inform you that the deadline to migrate email accounts from Tigger and Mailserv to Exchange Online has been extended to Monday, January 29, 2018. After that date, all remaining Tigger and Mailserv accounts will be
Last updated: Thursday, December 14, 2017 - 9:00am



UIC Email Migrating to Exchange Online by 12/15 (1 update)

Tue, 17 Oct 2017 09:13:36 +0000

Category: News
Dear Colleagues, You are receiving this message because we are migrating UIC email to Exchange Online by December 15, 2017. Most college/unit IT teams have already begun the process of migrating, and it is the responsibility of these
Last updated: Tuesday, December 12, 2017 - 4:54pm



Blackboard Datacenter Maintenance 12/1 [resolved]

Thu, 30 Nov 2017 16:47:20 +0000

Category: Planned downtime
Blackboard will be performing maintenance on the Blackboard Learn servers on Friday, December 1, from 2:00am to 6:00am. Intermittent connectivity, including SafeAssign, might be experienced but service disruptions should be kept to a
Last updated: Friday, December 1, 2017 - 6:05pm



AITS SharePoint Microsoft Updates 12/1

Thu, 30 Nov 2017 16:57:08 +0000

Category: News
OF INTEREST TO: ALL Enterprise SharePoint Users RFC NUMBER: Chg17894
Last updated: Thursday, November 30, 2017 - 4:57pm



Google Apps Calendar Sharing 12/14

Thu, 30 Nov 2017 16:53:01 +0000

Category: News
ACCC will be updating the UIC Google Apps Calendar for sharing calendars outside the uic.edu domain on Thursday, December 14. If you have any questions, please feel free to contact us
Last updated: Thursday, November 30, 2017 - 4:53pm



Renew IM Security Certificate 12/7

Thu, 30 Nov 2017 16:50:24 +0000

Category: News
ACCC will be updating the security certificate for the instant messaging service (im.uic.edu) on Thursday, December 7, at 5:00pm. As the service restarts instant messaging clients will briefly loose their connection until the service
Last updated: Thursday, November 30, 2017 - 4:50pm



Exchange Online email delays (2 updates) [resolved]

Tue, 28 Nov 2017 13:31:53 +0000

Category: Unplanned outage
Some Exchange Online users may be experiencing delays of over an hour when sending and receiving email messages. Microsoft has identified a networking issue causing mail delays for a subset of mailbox database systems. They've redirected
Last updated: Tuesday, November 28, 2017 - 4:36pm



East campus power outage (2 updates) [resolved]

Fri, 17 Nov 2017 19:13:29 +0000

Category: Unplanned outage
Some users may be experiencing network connectivity issues due to an ongoing east campus power outage. UIC Facilities Management engineers are aware of the outage and working to restore service. For questions, please contact 312-413-8080
Last updated: Saturday, November 18, 2017 - 10:33am



Network load balancer upgrade 11/16, 7pm [resolved]

Thu, 16 Nov 2017 15:39:47 +0000

Category: Planned downtime
The ACCC will be upgrading its network load balancing appliances on 11/16/2017 from 7:00 PM CST to 11:00 PM CST. The network load balancer upgrade will impact the following services: * UIC-WiFi
Last updated: Friday, November 17, 2017 - 6:38am



Internet Connectivity Maintenance 12/2

Thu, 16 Nov 2017 16:05:45 +0000

Category: News
ACCC will be updating Internet connectivity on Saturday, December 2, from 9:00am to 9:15am. Internet connectivity might be intermittent during this maintenance time frame. If you have any questions, please feel free to
Last updated: Thursday, November 16, 2017 - 4:05pm



Red.uic.edu Server Maintenance 11/23

Thu, 16 Nov 2017 15:56:33 +0000

Category: News
The servers hosting uic.edu and red.uic.edu will be undergoing a migration to a new server environment on Thursday, November 23, from 9:00pm to 11:00pm. For
Last updated: Thursday, November 16, 2017 - 3:56pm



University Hall Network Maintenance & Downtime 11/15 (1 update) [resolved]

Fri, 03 Nov 2017 10:23:51 +0000

Category: Planned downtime
ACCC will be performing hardware maintenance on the main building router in University Hall (UH) on Wednesday, November 15, from 6:30pm to 7:00pm. During this time, wired and wireless network access, and VOIP telephone service, will be
Last updated: Thursday, November 16, 2017 - 10:45am



Fire Alarm Evacuation in SELE (1 update) [resolved]

Mon, 13 Nov 2017 13:09:12 +0000

Category: Unplanned outage
Last updated: Monday, November 13, 2017 - 1:33pm