Last Build Date: 29 Sep 2016 03:48:20 -0800Copyright: (c) Gossamer Threads Inc. All rights reserved.
28 Sep 2016 13:55:03 -0800Hello all, The last major complaint, at least for now, that users are giving me is regarding the ticket view. They want to know if I can modify it in
28 Sep 2016 07:45:19 -0800Hi all, I'm getting more comfortable with global versus group rights, and system groups versus created groups. However, there's an odd thing happening
27 Sep 2016 11:01:06 -0800Hi all, Thanks to Matt, I found the privileges lists for the "privileged" group. Nothing was checked, so I added a couple rights I want everyone to ha
27 Sep 2016 00:52:52 -0800Hi, After upgrading to version 4.4.1 i have noticed that the SQL-queries takes significant longer time to produce a result, on average on my system,
26 Sep 2016 14:08:22 -0800Hello again, I created a user, and he reported later that he'd added himself to the admin group. I was going to do that anyway, but I'm concerned that
26 Sep 2016 13:07:16 -0800Hi all, We're starting to have more people test RT now. Oddly, the two who just started trying it out get CSRF warnings when they try to make or updat
26 Sep 2016 10:09:38 -0800Hello, Is there a way to add a reminder on the SelfService Page? ie before submitting did you do X? Brian Dunbar Service Desk Manager VON Canada 21
26 Sep 2016 09:02:53 -0800Hello there, I'm using RT 4.2.8. I'm having several queues for several departments. Now, tickets have to be pushed into other queues where then the
26 Sep 2016 06:28:50 -0800Hi all Have searched tons about Fetchmail/o365 but to no avail, we are migrating to Office 365 but still have the exchange on-premise for RT to work.
26 Sep 2016 05:46:25 -0800Hi, I need to change ticket status to open when anybody respond to a ticket by email or web UI and when the ticket is in a specific status. This i