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Last Build Date: 16 Aug 2017 20:33:19 -0800

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RT 4.4.2 released

26 Jul 2017 13:38:03 -0800

RT 4.4.2 -- 2017-07-26 ====================== We're pleased to announce the general availability of RT 4.4.2. This release introduces several importa



RT 4.2.14 released

26 Jul 2017 13:38:01 -0800

RT 4.2.14 -- 2017-07-26 ======================= We're pleased to announce the general availability of RT 4.2.14. This release introduces several impo



RT 4.0.25 released

26 Jul 2017 13:37:57 -0800

RT 4.0.25 -- 2017-07-26 ======================= We're pleased to announce the general availability of RT 4.0.25. This release introduces several impo



October RT Session in Chicago

22 Jun 2017 10:10:16 -0800

Hello! We're very happy to announce our next 2017 Request Tracker training! We'll be in Chicago, IL from October 23-25, 2017. To read more about what



Security vulnerabilities in RT

15 Jun 2017 11:58:24 -0800

We have discovered security vulnerabilities which affect RT 4.0.x, RT 4.2.x, RT 4.4.x, and the RT::Authen::ExternalAuth extension. We are in the proce



RT mailing lists moving over to new community forum

16 Feb 2017 08:40:04 -0800

Hello! The various RT and RTIR mailing lists have been a great resource for help and discussion since March 2000 (wow!). Today we're excited to annou



Paris Request Tracker Training this April!

09 Feb 2017 07:15:36 -0800

Hello! We're very pleased to announce our first 2017 Request Tracker training! We'll be in Paris from April 24-26, 2017. To read more about what each



Request Tracker Training in LA, Update!

03 Nov 2016 10:38:34 -0800

Join us for our first 2017 RT training, in Los Angeles! We'll be there January 9-11. The first two days are our comprehensive training, and the third



Announcing End Of Life for Request Tracker 4.0 Series

08 Sep 2016 08:31:57 -0800

Hello! Request Tracker 4.0, originally released in April of 2011, will reach end of life on February 15, 2017. After that date, Best Practical will n



Training update: Moving LA and announcing Boston!

18 Aug 2016 08:32:13 -0800

Due to multiple requests, we are moving the LA training to Q1 2017. While there was heavy interest many folks said they couldn't swing our original da