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Preview: Small Biz Thoughts by Karl Palachuk

Small Biz Thoughts by Karl W. Palachuk



A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.All material Copyright (c) 2006-2017 by Karl W. Palachuk unless otherwise n



Updated: 2017-12-14T12:02:11.036-08:00

 



Point Your Clients to this IoT Explanation

2017-11-28T06:13:53.604-08:00

One of my other blogs - Consultant or Amateur - is designed to be a place you can point your clients and say, "See. This guy's telling you the same thing I am." It's basically technical advice your client will understand. And it can help you convince them to make the right decisions about technology.

I just posted a new item there: Setting up an Internet of Things network. It's entitled "IOT - Internet of Things Basics for Small Business."

My advice is to isolate the IoT devices to a separate network segment. I give a very basic diagram and discuss the possibility of adding a firewall to separate the traffic.

But I'm also clear that business owners should contact YOU - their network professional - to help them find the right solution. I don't mention all the options because there are too many. For example, if they have the right firewall already, you can simply create a VLAN.

My goal here is to provide a site you can safely send your clients to, without fear that I'll try to get their business. I don't want their business. I want YOU to keep reading this blog. :-)

Your feedback is always welcome.

:-)

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2018 Course Schedule Finalized - 5-Week Online Classes for Managed Service Providers

2017-11-27T01:00:15.100-08:00

Small Biz ThoughtsCourses Offered 2018Registration Information(More info at www.GreatLittleSeminar.com.)Big Changes for 2018:Classes repeated at 4 PM. Certain classes will be offered at both 9:00 AM and 4:00 PM Pacific time. We are trying this with some classes in order to see if there's a market for the 4:00 PM offering. Specifically, I'm hoping my friends in Australia will join us live across the international dateline. In addition, we are offering repeat classes for some of our most popular classes. For example, the Managed Services in a Month course is offered in January and again in July. So if you miss the first one, you can take the second. In addition, if you register for the first set of classes, you can also take the second at no additional charge.And, finally, we have added some new classes. Obviously, "Managed Services in a Month - Applying the Book" is revised for the new book. And I'm introducing the all-new course, "Service Agreements for SMB Consultants - Applying the Book." And it late October I'll announce a new course on Cloud Services. Stay tuned.Registration is Open NOWIf you need to spend some money in 2017 . . . education for 2018 is a great way to invest your dollars!All classes are only $259 per person. Each class is five weeks. All classes are recorded for students and include related reading materials and assignments to help you get the most out of your investment. You don't have to turn in the "homework" of course, but you are encouraged to complete it. If you want feedback from the instructor, it is always available.More info at www.GreatLittleSeminar.comManaged Services in a Month - Applying the BookCourse 5W09 - Instructor: Karl W. Palachuk- Five Tuesdays - January 9 - February 6, 2018- All classes start a 9:00 AM Pacific AND 4:00 PM Pacific- More Info - Register Now -All About Service Agreements for I.T. Consultants - New Class!Course 5W16 - Instructor: Karl W. Palachuk- Five Wednesdays - January 31 - February 28, 2018- All classes start a 9:00 AM Pacific AND 4:00 PM Pacific- More Info - Register Now -Financial Processes for the I.T. Services FirmCourse 5W07 - Instructor: Rayanne Buchianico- Five Tuesdays - February 13 - March 13, 2018- All classes start a 9:00 AM Pacific- More Info - Register Now -The Unbreakable Rules of PSA: IT Service Delivery in the 21st CenturyCourse 5W11 - Instructor: Manuel Palachuk- Five Tuesdays - March 20 - April 17, 2018- All classes start a 9:00 AM Pacific- More Info - Register Now -Highly Successful Project ManagementCourse 5W04 - Instructor: Karl W. Palachuk- Five Wednesdays - April 4 - May 2, 2018- All classes start a 9:00 AM Pacific- More Info- Register Now -The Most Important Checklists for Any I.T. Service ProviderCourse 5W08 - Instructors: Karl W. Palachuk and Manuel Palachuk- Five Tuesdays - April 24 - May 22, 2018- All classes start a 9:00 AM Pacific- More Info - Register Now -Build a Highly Successful Appointment Setting MachineCourse 5W14 - Instructor: Josh Peterson- Five Tuesdays - May 29 - June 26, 2018- All classes start a 9:00 AM Pacific- More Info - Register Now -Making the Most of QuickBooks in an I.T. Service BusinessCourse 5W12 - Instructor: Rayanne Buchianico- Five Tuesdays - July 3 - July 31, 2018- All classes start a 9:00 AM Pacific- More Info-Register Now -Managed Services in a Month - Applying the BookCourse 5W09 - Instructor: Karl W. Palachuk- Five Wednesdays - July 18 - August 15, 2018- All classes start a 9:00 AM Pacific AND 4:00 PM Pacific- More Info - Register Now -Getting to The Next Level - Business Strategy KickstartNOTE: This course is on five consecutive WednesdaysCourse 5W13 - Instructor: Manuel Palachuk- Five Tuesdays - August 7 - September 4, 2018- All classes start a 9:00 AM Pacifi[...]



A Buncha Friends Got Together for a Sale . . .

2017-11-26T11:42:50.218-08:00

Super Good Black Friday/Cyber Monday SaleHello, everyone.I am pleased to announce that I've teamed up with a number of great folks to bring you some amazing opportunities on "Black Friday" and "Cyber Monday" (didn't put that in the subject line because it's guaranteed to get filtered). These bargains are good through Cyber Monday unless otherwise noted.(P.S., I'm not getting a piece of any of these sales. Just so you know.)Have fun shopping!Call That Girl's Outlook Troubleshooting Training for Technicians$49Now Only $9.99 !!!Learn from an Outlook Expert how to troubleshoot, repair and resolve Outlook technical issues. Outlook is a program that contains a lot of data, lots of moving parts and offers 100’s of features which are all guaranteed to break at some point. As well, it’s the program most used with the Office 365 Business Plans. These videos will train you how to properly prepare, repair and learn Outlook in a 360 view.Technicians should buy these videos to:Advance their technical knowledge with Outlook, Exchange and supporting Office 365Stop losing unbillable time trying to resolve issues you are not familiar withRaise your rates and offer Outlook as a premium serviceHave a marketing advantage over your competitors because you can promote Outlook as a service your company offersHIPAA For MSPs $20 Off Pro MembershipAre you tired of trying to figure out HIPAA on your own? Sick of the confusion and frustration?You need HIPAAforMSPs.com! The Internet's ONLY HIPAA resource built by MSPs, for MSPs.As a member, you'll learn how HIPAA impacts your business; How to properly address HIPAA internally; How to help your clients who need HIPAA compliant IT services; How to build a profitable Compliance-as-a-Service offering and much more.Act now to get $20 off our Professional Membership for as long as you're a member by using coupon code BFRIDAY2018! Invest in yourself and your business in 2018 by learning how to specialize in this lucrative niche.The Fast & Easy Way to Get New IT Services Customers on Facebook$47 (Regular price $497)Facebook for MSP's. Have you tried and failed at running Facebook ads? Learn how to setup Facebook the right way so you can run profitable Facebook ads to get new leads and grow your MSP business. You'll find generic Facebook ad courses for $997 and higher. This course, developed by ChannelPro Network and is specifically designed with the MSP in mind. You'll get step-by-step instructions how to get everything setup, how to choose the right ads for your offer, how to retarget, and much more.Computer Business Breakthrough$99Computer Business Breakthrough is an online training program specifically designed for IT consultants and computer business owners...taught by two of your peers, Matthew Rodela and Lisa Hendrickson.In the training we teach you how to escape the grinding break/fix mindset of cheap clients and feast/famine finances so you can focus on becoming a truly sought-after expert in your field.Join the community of like-minded technology consultants and complete an online course comprising of 49 training videos, helpful interviews, downloadable resources, and bonus content.Act now to get over 50% off!Tech Site Builder40% off the annual plan (first year only)Tech Site Builder is a hosted website builder that allows you to quickly and easily build a clean, professional, and effective website for your IT business.With TSB we walk you thorugh building your website using our secure website builder platform with video tutorials and walk-throughs. Key benefits include: built-in SEO, mobile optimized design, page builder, custom form builder, and much more!Tech Site Builder was developed for computer business owners, by a computer business owner, to help you attract and convert more clients through your website. From now through Cyber Monday get 40% off the first year of the annual payment plan.Have Fun!-- KarlP:-[...]



Buy One Give One - Giving That Makes a Real Difference in the World

2017-11-22T16:48:37.290-08:00

B1G1: Buy One Give OneFor every sale we make at SMB Books, we will donate seven days worth of clean drinking water to families in Cambodia. height="370" src="https://b1g1.com/campaign/storyembedded/Mjc0Mg==/medium" style="border: 0; margin-top: 20px; max-width: 100%;" width="550">November 2017Effective immediately, Small Biz Thoughts is proud to announce that we have partnered with B1G1 (Buy One Give One) to provide ongoing support to a worthwhile charity.For every sale we make at SMB Books, we will donate seven days worth of clean drinking water to families in Cambodia. See our "giving story" on B1G1.Here's how is works: The cost of providing these services is very small by U.S. economic standards. As a result, a small amount of money given in U.S. dollars can make a huge impact in poor economies. Our regular contributions are amplified significantly.The Project We Fund:Access to safe drinking water is the foundation for the issues of health, education, food, and livelihood. This water is provided via the means of a Bio-Sand Water Filter that lasts up to two decades or more and is able to provide for an entire family. A Bio-Sand Filter (BSF) is a point-of-use water treatment system adapted from traditional slow sand filters. Cambodia has over 9,000,000 cases of diarrhoeal disease, costing the nation $448 million a year. One of the easiest ways to combat poverty and disease is to provide access to clean water sources.In U.S. dollars, is cost just over one cent to provide clean drinking water for a family for one day. So it literally costs less than one dime per week. By giving money for each sale we make, our small contributions make a huge difference in Cambodia.In addition to the Buy-One-Give-One donations, we have pledged to make regular monthly donations. Imagine giving one hundred dollars and having a massive impact! That's what happens with individual contributions through B1G1.Visit our "giving story" on B1G1. Look into the details. And if you can make an additional contribution, even a small amount can make a big difference. Or look around and find another charity that you can support.Who Can YOU Support with B1G1?Imagine improving your company's marketing by choosing one or more charities -- in the U.S. or anywhere in the world -- and pledging to support them through your business.This kind of giving is very easy and makes a huge difference.I am grateful to Greg Lipschitz from Summit Internet in Australia for introducing me to B1G1.:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Bering McKinley Announces 3rd Annual Sales & Service Retreat

2017-11-21T01:00:20.878-08:00

I got a note from my friend Josh Peterson over at Bering McKinley. Here's the announcement of their 3rd Annual Big Game Sales & Service Retreat in Las Vegas. Las VegasFebruary 5-6, 2018Early Bird pricing ends December 15th Join us at the 3rd AnnualBering McKinley Las Vegas Retreat This event delivers a jam-packed agenda across two and a half days with 5 breakout sessions led by industry experts and unparalleled networking opportunities starting on Sunday’s Superbowl kick-off and extending through Tuesday afternoon’s farewell wrap-up.Excel your business acumen by attending our five critical pillars for growing your business.Superbowl party, hotel rooms, High Roller happy hour and daily lunch are all included in the registration fee (if you register before December 15). ?Take advantage of this opportunity to learn, network and up your business game in 2018.FREE Two Nights Stay at LINQ® Las Vegas* + 5 Jam-Packed Sessions in Sales, Service, Finance, and Culture + Parties + Lunches and MORE!EARLY BIRD ONLY $777*SPACE IS LIMITED!*Early Bird Pricing Ends 12/15/17. Regular price $850. Free Hotel offer to first 40 Early Bird Registrants. 2018 ‘BIG GAME’ KICK-OFF PARTY Let’s start this retreat on the right foot with our 3rd Annual BIG GAME at THE VEGAS SPORTS BOOK IN THE LINQ® . We will be taking bets to see which team will win. We will have complimentary specialty drinks, prizes and more! GROUP FINANCIAL ANALYSIS MONDAY, FEB 5 • 9:30AM-12PM Presenter: Josh Peterson, Bering McKinley We’ll be training you on the 14 Key Financial Metrics. You don’t need 100’s of crazy micro detailed numbers. You need the fundamentals and you need to know the benchmarks. Oh, by the way, these are THE ONLY NUMBERS IN THE INDUSTRY you can trust. They are pulled right from your Quickbooks. No easily manipulated spreadsheets to skew the results.  BUILDING A PROFITABLE SALES ENGINE MONDAY, FEB 5 • 1PM-3PM Presenters: Ben Altman & Josh Peterson of Bering McKinley It’s crazy to think that our industry isn’t filled with great sales people after all these years. In what backwards world are we living in that someone in your company isn’t attempting to sell your services each and every day?  BUILDING A PROFITABLE SALES ENGINE MONDAY, FEB 5 • 1PM-3PM Presenters: Ben Altman & Josh Peterson of Bering McKinley It’s crazy to think that our industry isn’t filled with great sales people after all these years. In what backwards world are we living in that someone in your[...]



Amazing Collection of FREE Stuff From Synnex and Vendors

2017-11-19T01:00:09.600-08:00

John over at Synnex sent me an email so amazing I had to ask him before I shared it.He said yes. Here's a list of goodies that should keep you busy through Christmas.More info at https://www.synnexcorp.com/us/smbconnect/Now check this out:- - - - -Karl,I first sent out this list last August.  Many resellers have asked me to send out a new updated list. So here it is. The first section is SYNNEX related free offerings and the second section is vendor related.  I hope that there are many free offerings on here that you can use and that they can help assist you in growing your business and increasing your profitability.  Please keep as a reference and contact the people and groups on this list or your inside sales rep if you need any assistance.  --JPFree Offerings at SYNNEXØ  FreePre-Sales Tech Support  techsup@synnex.com or dial 800-756-2888Ø  FreeVulnerability Assessments - 1 to 5 seats SKU 4945873 contact servicesolv@synnex.com Ø  FreeWireless Predictive Site Surveys SKU 4945874 contact servicesolv@synnex.com Ø  FreePhysical Security Design Services SKU 4945875 contact servicesolv@synnex.comØ  FreeDigital Signage Design Services SKU 4945876 contact servicesolv@synnex.comØ  Free ProAV Site Assessment/Design Services SKU 4945877 contact servicesolv@synnex.comØ  FreeVideo Conferencing Design Services SKU 4945878 contact servicesolv@synnex.comØ  FreeVirtual Inventory report of data center, network devices, and workstations connected to a domain. SKU 4945880 contact servicesolv@synnex.comØ  FreeChrome White Glove Assessment SKU 4945882 contact servicesolv@synnex.comØ  FreeOne Device to One Student Assessment SKU 4945881 contact servicesolv@synnex.comØ  Coming Soon! Free Microsoft InTune Provisioning Assessment SKU 4945878 contact servicesolv@synnex.comØ  Freemembership into our Cloud Community.  By joining this community, you will receive the following benefits:o   Ability to network and collaborate with top cloud vendors, born in the cloud resellers, and SYNNEX cloud experts.o   Access to monthly webinars which highlight top cloud vendors that teach how to sell a total cloud solutions to your customerso   Invitations to 8 cloud focused roadshows hosted at vendor sites where you will learn about total cloud solutions & network o   Access to the SYNNEX CLOUDSolv portal for quick and easy order managemento   Access to exclusive vendor promotions = More money in your pocket o   Access to the CLOUDSolv Community forum where you can access, discuss, and get valuable cloud focused business informationo   To join the Cloud community, please click on this link http://goo.gl/forms/vFtKVCpSGp  or contact Ashley Smith at 864 349 4082 ashleysmith@synnex.com for additional information.Ø  Freemembership into our Advanced Technology Solutions Community:  includes free web classes, Security Playbook, exclusive discounts on security trainings and exam certs. To join, email the Cybersecurity Partner Care Team at cybersecurity@synnex.comand complete registration surveyØ  FreeGovernment/Education Digital Navigator Tools- See all State & Local Government and Education bids in every state. What is on the bid, when the bid is due, and the contact person.  This is a $3500 a year per seat value.  Contact Francis Lim at francisli@synnex.com for a login and password to be able to access both sites.Ø  SYNNEX GOVSolv- free access to procurement contracts, free consulting, free bid desk, free proposal support.  Reach out to govsolv@synnex.com and contracts@synnex.com Ø  Freeaccess to RENEWSolv:o   Our online web-based platform provides you with an aggregated view of your customer’s services, warranty and renewal opportunitieso   Customer ready, reseller brand[...]



Last Cloud Roadshow . . . December 8th in Vegas

2017-11-18T08:44:21.574-08:00

. . . and then there was one.Last City: Las Vegas - December 8th(Hey, everyone can get a cheap flight to Vegas, right?)This show is 100% education. No vendors. No sponsors. No promotions. Just education focused 100% on helping you make money with cloud services.This training will NOT be available at a lower price in a recorded format when the roadshow is over! If you were hoping for that, I'm sorry.If you want a sense of what we're up so, here's a 35 minute video on making the move from MSP to Cloud Service Provider: allowfullscreen="" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/VY9zMZmInqE/0.jpg" frameborder="0" height="266" src="https://www.youtube.com/embed/VY9zMZmInqE?feature=player_embedded" width="320">Link to SMB Cloud Roadshow But if you sign up for any city, you get access to all the recorded audio - immediately. There are several cities’ audio posted already. More to come.And you get access to all the downloads, handouts, slides, related member-only videos, and the Facebook group. Also . . . if you decide to attend live, you can attend any city you want.There is only one city left on the 2017 Roadshow. So NOW is the time plan on getting there.City / CountryDateLas Vegas, NV USADec 8th, 2017More InfoOption One: Sign up and attend "virtually" by downloading content now.Option Two: Join us live in Las Vegas.It's the last show. It's cheap to fly from just about anywhere. And you can join a national audience that didn't make it to any other city.Now only $599. Hurry . . . before it's really gone!:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Big Launch Sale Ends at Midnight

2017-11-17T06:00:39.305-08:00

Big Launch Sale Ends at Midnight(Pacific)www.msiam3.comWell, it's almost gone. Huge thank you to everyone who participated in the big double book launch this week.If you haven't checked it out yet, I highly encourage you to get in on the sale. It really will end at midnight tonight and you won't see these prices again.In particular, I encourage you to look at Options Two and Three. These include the 5-week online courses that go with the new books. I know for a fact that these classes will be full in January. You can save $59 off the price of each class if you buy now. In January they'll be full price.Check out all the options at www.msiam3.com.Thank you !!!:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Book Launch Wednesday - Two Great Books

2017-11-15T09:05:44.375-08:00

It's Book Launch Wednesday


In fact it's 2-Book Launch Wednesday



Please check out the massive sales - and opportunity - at www.MSIAM3.com

Sale ends Friday at midnight.

Books will be available to purchase separately in December.

:-)
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All New Class - Getting to the Next Level - Starts Next Wednesday

2017-11-15T01:00:24.297-08:00

W5-13Getting to the Next Level - Business Strategy KickstartA Blueprint for Taking You and Your Business to the TopInstructor: Manuel Palachuk- Five Wednesdays - November 22 - December 20, 2017 - Register Now- All classes start a 9:00 AM PacificYou're guaranteed to learn something that will make or save you the price of admission!This course intends to step the entrepreneur and business owner through designing (or re-designing) their ideal business from the top down and then prepare them to build (or re-build) it from the bottom up. With a focus on identifying significant competitive advantage, the concepts, materials, and coursework presented are all based on the instructor’s most recent book Getting To The Next Level: A Blueprint for Taking You and Your Business to the Top. A complete copy of the book is included in the course materials for reference. These are the same time-proven methods employed by Manuel in his international coaching programs.This course is intended for every entrepreneur, from those starting up a new endeavor to those seasoned business owners. Every business strategy can benefit from this course. The concepts and tools employed in this course are universal in their application regardless of the business maturity. With the completion of this course, the entrepreneur should have:Solid understanding of the framework used to define a complete business (The Pyramid of Purpose and Value).Familiarity with a variety of tools required for breaking down and analyzing the current or desired business.Basic comprehension of business strategy, how it should relate to the business vision, and how it can be developed and tracked using a simple balanced scorecard.Follow through example of basic business strategy development for an IT company using the concepts, tools, and methods from the book.Functional understanding of Business Agile Strategy Execution, the most powerful method for driving business strategy for success.Topics to be presented include (but not limited to):The Enticing Picture and Compelling StoryThe Pyramid of Purpose and Valueo Business Cultureo Business Compasso Business Roadmap and StrategyCompetitive Advantage and Competitive StrategyThe Market and Going VerticalBusiness Analysis Tools and How to Use ThemThe Balanced Scorecard and its Perspectiveso Financeo Customero Internal Processo Learning and GrowthGeneric Business Strategieso Sell Moreo Spend LessTying Strategy to the Company CultureAgile Project DevelopmentAgile Applied to Business StrategyCourse Content Outline:Week One: The “Why” – Ten Value Aspects – Business Maturity – The Pyramid FrameworkWeek Two: Market – Competition – Strategy – GAP – SWOTWeek Three: Balanced Scorecard – Strategy MapsWeek Four: Example Strategy Development – The Goober GroupWeek Five: Business Strategy Meets Agile ExecutionDelivered by Manuel Palachuk, author and business coach.Includes five weeks of webinar classes with related handouts, assignments, and "office hours" with the instructor.This course is intended for entrepreneurs and business owners. It should also find relevance with principal stakeholders and members of leadership teams.Only $259A Few Details . . .Each course will be five one-hour webinar callsThere will be handouts and "homework" assignmentsIf you wish to receive feedback on your assignments, there will be instructor office hoursClasses will be recorded and made available to paid attendees only.All calls start at 9:00 AM Pacific TimeFeed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Highly Successful Project Management - 5-Week class starts next Tuesday

2017-11-14T05:57:19.701-08:00

W5-04Highly Successful Project ManagementTaught by Karl W. Palachuk, Author and Coach- Five Tuesdays - November 21 - December 19, 2017 - Register Now- All classes start a 9:00 AM PacificThis course will cover the most important aspects of project management for small business. It is intended for computer consultants, VARs, and managed service providers. Whether you sell projects on a Time-and-Materials basis or flat fee, it is critical to manage them successfully. Successful projects are more than simply profitable. Successful projects make you look good. They make the client more productive and potentially more profitable. They help you build a positive relationship.This course is intended for consultants who are new to project management as well as those who have been running projects for years and would like to take a serious step up to a the next level of professionalism and profitability.This is an intensive teleseminar course over a five week period. All assignments are voluntary, of course. But if you want feedback on assignments, please complete assignments during this course and email them to the instructor.Topics to be presented include:Different kinds of project management; What’s best for this job?Tools to Use for managing your projectsDocumentation at all stagesPre-Discovery ProcessThe Discovery ProcessDocumentation and CommunicationAfter the ProjectChecklists of all kindsProject Planning, Quoting, and SellingWhy Projects Go WrongThe Scope is EverythingClosed Loop Project ManagementHow an Ant Eats an ElephantManaging Projects in Your PSAMicrosoft ProjectClient TrainingThe Evaluation ProcessManaging Time / Managing EmployeesOutsourcing OptionsCreating Repeatable, Successful ProjectsBuilding an Action Plan that worksOverview of the CourseWeek One:     Introduction / Setting the StageWeek Two:     Project Planning, Quoting, SellingWeek Three:   Closed Loop ExecutionWeek Four:     Repeatable SuccessWeek Five:      Implementing Your PM ProcessIncludes five weeks of webinar classes with related handouts, assignments, and "office hours" with the instructor.This course is intended for business owners and managers. It is particularly useful for the Service Manager or Operations Manager.Only $259A Few Details . . .Each course will be five one-hour webinar callsThere will be handouts and "homework" assignmentsIf you wish to receive feedback on your assignments, there will be instructor office hoursClass calls will be recorded and made available to paid attendees onlyAll calls start at 9:00 AM Pacific TimeFeed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Book Launch Day Two - Ends Friday

2017-11-14T05:48:25.009-08:00

Thank you to everyone who participated in Day One of the double book launch. Everything is working great. I always worry that there will be a problem with the Internet, my store front, shopping cart, credit card processor, etc.

So far, no glitches.

If you do have any questions, please email concierge@smallbizthoughts.com. We are going to be very busy today, but I promise we'll get back to you.

In the meantime, please watch the "offer" video. It describes each of the five options and why you might pick each option.

Sale ends automatically Friday at midnight Pacific time. Don't miss out!


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:-)

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Recorded Webinar: Q & A about Double Book Launch

2017-11-13T13:01:17.957-08:00

Thank you to the folks who turned into the Q&A webinar today. Here's a recording in case you're interested.

width="320" height="266" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/cnI1WzPTJQI/0.jpg" src="https://www.youtube.com/embed/cnI1WzPTJQI?feature=player_embedded" frameborder="0" allowfullscreen>


ALSO: Check out the 15 minute book launch video that describes each of the five options and why you might choose each.

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The book launch itself is taking place over at www.MSIAM3.com - Thanks!

:-)

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Everything is Good - Book Launch is Great

2017-11-13T10:00:09.040-08:00

Everything’s working!Hey everybody. I just wanted to drop a line and say that things are going great. The server’s up and not complaining.The response has been amazing. PayPal (my merchant service/credit card processor) is working fine. Check out the details at www.msiam3.com. Reminder: This sale ends Friday. It will take a day or so to switch over from the old books to the new books. And all the prices go up – and the bonuses go away.If you think you might be interested in these books, I highly encourage you to look at the books and the classes that go with them.Thank you.- Karl P.😊Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Double Managed Services Book Launch is LIVE!

2017-11-18T09:44:59.762-08:00

The Double Book Launch is LIVE!Thank you for your patience.The launch site is live at www.msiam3.com.Note: I'm holding a live webinar at Noon Pacific (3 PM Eastern) today to answer any questions you have.Register at https://attendee.gotowebinar.com/register/1329291252958457603(Limit 1,000 attendees)In case you want a step-by-step description of each piece of the offering, please watch the Launch Video:A few notes for you: 1)      This is a “Pre-Sales” Launch. Ebooks will go out in December. Paperbacks will ship in January.2)      If you bought Managed Services in a Monthor Service agreements for SMB Consultantssince July 1st, 2017, you are eligible for a FREE copy of the new book. If you bought from us, we have a record and we’ll send you the book when it’s available. If you bought from Amazon or somewhere else, be sure to register your book at www.smbbooks.com. Again, we’ll send you the book when it’s available.3)      If you choose Option One (just the books), the ebooks and paperbacks are sold separately. ALL other options include both the paperback and the ebook.Thank you.- Karl P.Here are the options. I am REALLY excited to pair up two new classes with the new books.Option One:New BooksOption Two:Deep DiveOption Three:Total LearningOption Four:Best PracticeOption Five:Full LibraryNew Book: Managed Services in a Month 3rd Ed.XXXXXNew Book: Service Agreements – RevisedXXXXXBoth books in ebook and Paperback formatXXXX5-week Class “Managed Services in a Month – Applying the Book”XXXX5-week Class “Service Agreements for SMB Consultants – Applying the Book"XXX4-volume set – Managed Services Operations ManualXX5-Week Class – “Core Standard Operating Procedures”XBook – Relax Focus SucceedXBook – Project Management in Small BusinessXBook – Network Documentation WorkbookXValue$70$329$588$868$1,237Savings15%21%22%24%30%Investment:$59.99$259.99$459.99$659.99$859.99Sale OverSale OverSale OverSale OverSale OverLots more information at www.msiam3.com.Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



MSP "Desperate" for New Managed Services in a Month - November 13th

2017-11-11T01:00:06.310-08:00

I am very excited and grateful for the responses I’ve had to the new double book launch. One MSP sent me a note that he’s “desperate to buy the new edition” of Managed Services in a Month. Several others have also told me how excited they are.Note: Many people have asked about a discount because they just bought one of these books. If you bought one of these books since July 1st, 2017, you can get the new version FREE. If you bought from us, we have a record and will send you the free upgrade. If you bought from Amazon or someone else, and you registered your book at www.smbbooks.com, then we have your info and you will receive the book for free.Thank you.- - - - -In case you missed it, I am releasing new, totally revised versions of:- Managed Services in a Month – 3rd Editionand- Service Agreements for SMB Consultants – Revised EditionThe official launch starts Monday, November 13th. That’s when I’m officially opening sales for two the new books. I’ve created some bundles to help you fill out your library – and improve your business.The biggest question I’ve been getting is sales/marketing/new clients. Basically, people are challenged with how to get new clients. You want to grow your business but this challenge never goes away.I think the best thing you can do here is to create an offering – a bundle – that separates you from your competition. As clients face questions with cloud services, ransomware, and news headlines full of new technologies they can’t possibly understand, their ability to buy intelligently goes down.Let me repeat that: As technology gets more complicated, the client’s ability to understand it and make good decisions gets worse and worse. Examples:Two factor authenticationPassword vaultsRansomwareCloud redundancy Chain of custodyAs technology grows faster and faster, the percentage of stuff that just sounds like “blah blah blah” to the client goes up faster every year!You need to create bundles that include all – or most – of the technology that clients need. You need to bundle it and market it in a way so that clients feel safe and comfortable and taken care of by your business.That’s why the new books are being delivered with new classes. In addition to Managed Services in a Month – 3rd Edition, I’ve completed revamped the popular class “Managed Services in a Month – Applying the Book.” To get the most out of your book, simply take the class. It will be offered several times in 2018.Similarly, in addition to Service Agreements for SMB Consultants – Revised Edition, I created a new class called “Service Agreements for SMB Consultants – Applying the Book.” It will be offered twice next year.These classes give you the opportunity to go through the material in manageable chunks. I give you homework. And if you complete it, I give you feedback. Plus you can arrange an “office hours” time to connect with me by phone and answer even more of your questions. Each class is five weeks long and includes time to ask questions. All classes are recorded.And of course the courses and books all include amazing amounts of downloads, forms, and checklists. So you don’t have to build your system from scratch. In total, the books plus classes will give you a huge focus on building a new, modern bundle of services – including Cloud Services – that you can take to your clients and prospects.It’s no coincidence that periods of massive focus on education are also periods of growth for your company. You’ll have new offerings, more modern bundles, and you’ll be excited about it. That will make it more appealing to clients as well.Both of these [...]



New Editions On Sale Monday: Managed Services in a Month AND Service Agreements for SMB Consultants

2017-11-09T01:00:03.627-08:00

Thank you to everyone who sent me comments and questions from the announcement a few days ago. In case you missed it, check here. Basically, I am releasing new, totally revised versions of:- Managed Services in a Month – 3rd EditionAnd- Service Agreements for SMB Consultants – Revised EditionThe official launch starts Monday, November 13th. That’s when I’m officially opening sales for two the new books. I’ve created some bundles to help you fill out your library – and improve your business.Managed Services in a Month is and has been the #1 book for Managed Services on Amazon ten years. I assume that will continue with the new edition. The #2 book on Amazon for Managed Services is usually Service Agreements for SMB Consultants. Again, with a revised and expanded version, I believe that will continue.In this double book launch, I’m selling them as a set for only $59.99.Remember: These books will not be available on Amazon until January. We’re doing pre-sales in November. We’re releasing ebook versions in December, and the paperbacks will be out in January.My very popular 5-week class “Managed Services in a Month – Applying the Book” will also be offered at an amazing price. And I’ve created a whole new class on Service Agreements for SMB Consultants – Applying the Book. That will be offered at a one-time price as well.. . . AND more . . .So what’s new in these books? Other than to keep your library fresh, why should you look at them? Here are the totally new chapters:Managed Services in a MonthCh. 1 – The Latest Tools and Options Ch. 3 – Cloud Computing in the Small Business SpaceCh. 6 – Break/Fix and Hybrid ModelsCh. 7 – Managed Services and Cloud ServicesCh. 10 – Per User vs. Per Device PricingCh. 11 – Create A Three-Tiered Pricing StructureCh. 12 – Building a Catalog of ServicesCh. 13 – BDR and BackupCh. 14 – VOIP, Signage, Security, and MoreCh. 20 – The Cloud Service Five-PackCh. 21 – Building a Bundle that WorksCh. 22 – Killer Combo: Managed Services and Cloud ServicesCh. 27 – Final Thoughts: Managed Services In a MonthThere are so many new things in our business, it’s important to keep refreshing what you do and how you do it. Even if you have a successful model, it’s good to consider other alternatives. One of the early readers of Managed Services in a Month declared it to be the an extremely thorough guide to managed services.But isn’t Managed Services all the same? No. Not even close. In fact, most people who call themselves managed service providers spend most of their time providing reactive support! They’re using modern tools to provide the same old service. The 3rd Edition of Managed Services in a Month is more comprehensive than earlier versions and really gives a complete view of what can be done when you go all-in with managed services.Recap: The special sale goes live Monday the 13th. Keep an eye out for another post from me. In a couple days I’m going to talk about the bigger opportunity to commit to your business and set the stage for an amazing 2018.In the meantime, please make a comment on YouTube, my blog, or social media. What’s the one thing you need most to make your I,T. business more successful in 2018?Thanks!:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Managed Services in a Month 3rd Edition - Goes On Sale November 13th

2017-11-07T01:00:01.717-08:00

I have a very special announcement.Please mark your calendar for Monday, November 13th. That’s when I’m officially opening sales for two new books.Of course I’m not just going to sell the books. I’ve put together a bundle that will help you sky-rocket your success. Taken as a whole, this is the ultimate guide to running a successful I.T. consulting business in the 21st Century.Managed Services in a Month has been the #1 book for Managed Services on Amazon for ten years. The Third Edition is greatly expanded with ten new chapters!The #2 book on Amazon for Managed Services is usually Service Agreements for SMB Consultants. The newly revised and expanded edition iscompletely fresh and up to date!Both of these books are pretty inexpensive. In this double book launch, I’m selling as a set for only $59.99.Note: These books will not be available on Amazon until January. We’re doing pre-sales in November. We’re releasing ebook versions in December, and the paperbacks will be out in January.I really want you to make changes in your business. You may know that I teach a class called Managed Services in a Month – Applying the Book. I’m throwing that class into the launch as well – at an amazing price.AND I’ve created a whole new class on Service Agreements for SMB Consultants – Applying the Book. That will be offered at a one-time price as well.. . . AND I’ve got an even bigger bundle for people who want to totally transform their business in 2018.That special sale goes live Monday the 13th. But keep an eye out for another posting from me. In a couple days I’m going to dig into some of the new chapters and information you’re going to get.Action Step:In the meantime, please make a comment on YouTube, my blog, or social media. What’s the one thing you need most to make your I,T. business more successful in 2018?:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Attend NexGen 2017 Free - on Me!

2017-11-06T10:21:54.137-08:00

I am speaking twice at the Channel Company's nexgen 2017 conference in December.Join me for FREE with the code KARL - visit www.nexgenconference.com to register.More info at www.nexgenconference.com.December 11-13 in Los Angeles!The NexGen 2017 Technology Expo is designed for solution providers on the cutting edge of the channel. These early adopters are a step ahead of the pack and actively seek out new solutions to drive more revenue and future profits. NexGen attendees consistently find innovative technologies, trusted partners and advanced strategies that transform their value proposition into a next-generation service provider. This year's theme is Disruptive Innovation - an acknowledgement that we're entering a period of rapid change that's not going to stop. The NexGen 2017 Conference & Technology Expo will help leading-edge solution providers innovate and capitalize during these disruptive times with content and technologies focused on AI, business analytics; cloud computing; infrastructure and data center; IoT; mobility and apps; digital marketing; networking; and cyber and IT security. See the AgendaMy presentations are on- The Power of Bundles - Tuesday at 2:30 PMand- Successful Pricing Strategies - Wednesday at 3:30 PMThis looks to be a really great show. Check out the agenda and register today!Use the code KARL for free general admission.:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Cloud Roadshow . . . Only THREE Cities Left!

2017-10-29T01:56:21.245-07:00

Australia: Done!Last Three Cities: San Jose - Oakland - Las VegasThis show is 100% education. No vendors. No sponsors. No promotions. Just education focused 100% on helping you make money with cloud services.This training will NOT be available at a lower price in a recorded format when the roadshow is over! If you were hoping for that, I'm sorry.If you want a sense of what we're up so, here's a 35 minute video on making the move from MSP to Cloud Service Provider: allowfullscreen="" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/VY9zMZmInqE/0.jpg" frameborder="0" height="266" src="https://www.youtube.com/embed/VY9zMZmInqE?feature=player_embedded" width="320">Link to SMB Cloud Roadshow But if you sign up for any city, you get access to all the recorded audio - immediately. There are several cities’ audio posted already. More to come.And you get access to all the downloads, handouts, slides, related member-only videos, and the Facebook group. Also . . . if you decide to attend live, you can attend any city you want.There are only seven cities left on the 2017 Roadshow. So NOW is a great time to figure out your strategy for getting this material. Here are the cities.City / CountryDateSan Jose, CA USANov 14thMore InfoOakland, CA USANov 16thMore InfoLas Vegas, NV USADec 8th, 2017More InfoOption One: Attend one of the last few events.Option Two: Sign up and attend "virtually" by downloading content now.Option Three: Sign up for Las Vegas.It's the last show. It's cheap to fly from just about anywhere. And you can join a national audience that didn't make it to any other city.All cities now $599. Hurry . . . before they're really gone!:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Book Cover - Take Two

2017-10-25T00:18:41.951-07:00

OK. Thank you to everyone who voted on the book covers in the last few weeks.In addition to comments on the blog, I had lots of emails, votes on the official voting page, and comments on Facebook. In all, about 55% prefer the first book cover (with icons; without a guy looking off a building).There was some discussion the the icons looked old school but I never got good feedback on whether that's good or bad. I also got a few comments that they looked modern and new. I don't know enough about icons to understand the discussion.Anyway, it looks like Cover A is the favorite. But since I had Sally start working on another design, I thought I'd throw it out there as well.Personally, I didn't like the dark gray on Option A, so here are four options to choose from:Option 1 A is the original.Option 1B is a lighter color (blue). Sally will choose the actual color.Option 1C is black, which I somehow like more than dark gray.Option 3 is the totally different cover.Maybe none of this matters given the cover artwork I see on Amazon - and the fact that my book will probably never actually be in a book store. But I appreciate your feedback!Please Click to Vote!Thank you.:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Self Employed and Need Vision Coverage? No Need to Worry About Open Enrollment

2017-10-18T15:12:03.090-07:00

Over at SMB Community Podcast, I posted an interview I did with Al Schubert, Sr. VP and General Manager of the Direct to Consumer Strategic Business Unit at  VSP Individual Vision Plans. You can also view it on my YouTube channel.Earlier this year, I worked with VSP to create a resource guide about preparing for retirement when you’re self-employed. After all, it’s a lot different from folks who receive a regular paycheck. Download the resource guide at www.vspdirect.com/retirement.Check out the interview here:VSP has a national program for vision care that is focused entirely on individuals and their families. They've engaged me to help get the word out.As a self-employed business owner, you've put in a lot of hard work to get to the point where you are actually looking at retirement. Now there's a payoff you might not have expected: flexibility!For example, with a VSP Individual Vision Plan, you don't have to worry about once-a-year opportunities to sign up for coverage. You can enroll anytime by visiting VSP Direct to sign up. Enrollment is open year-round and only takes five business days for your benefits to kick in.Here's the deal: In the 21st century, you can choose to sell your business, take on a partner, pass it on to your children, or slowly downsize. You can continue working at some level for as long as you want. If you truly love your business and your clients, you have lots of options.As with everything else, I encourage you to move to retirement with intention. Don't just let it happen to you. Choose what you'll do. I hope this free resource gives you some ideas.Get the PDF immediately at www.VSPdirect.com/retirement.:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Rayanne Offers Brand New Course: QuickBooks Online for the I.T. Pro

2017-10-15T16:04:11.225-07:00

W5-15Automate Your Accounting with QuickBooks Online and Integrated AppsRegister NowTaught by Rayanne Buchianico, Author and Coach- Five Tuesdays - October 17 - November 14, 2017 - Register Now- All classes start a 9:00 AM PacificComplete assignments during this course and email them to the instructor.Topics for this class include:Touch your transactions exactly one time to avoid duplicated entriesMake your business audit-proof with automated attachmentsUnderstand the purchasing and procurement process in detailAssess late fees to past-due invoicesAutomate invoicing and collectionsCustomize Payroll Settings for proper gross profit marginsPay your bills electronically from INSIDE QuickBooks OnlineMatch your vendor bills with actual credit or bank paymentsSet up and record:Deferred RevenueCustomer DepositsSales TaxHardware as a Service. . . and More!Delivered by Rayanne Buchianico, Financial Coach and QuickBooks Advisor. Rayanne has been an MSP - managed service provider - for many years and advises MSPs on how to get the most out of their QuickBooks and PSA integrations.Includes five weeks of webinar classes with related handouts, assignments, and "office hours" with the instructor.This course is intended for business owners, accounting staff, and managers. It is particularly useful for the Owner or Operations Manager.Only $259A Few Details . . .Each course will be five teleseminar phone calls (50-60 minutes each)There will be handouts and "homework" assignmentsIf you wish to receive feedback on your assignments, there will be instructor office hoursClass calls will be recorded and made available to paid attendees only.All calls start at 9:00 AM Pacific TimeFeed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



Which Book Cover Should I Use? - Managed Services in a Month - 3rd ed.

2017-10-05T09:36:06.881-07:00

I've hinted here and there. So here's the announcement: The 3rd Edition of Managed Services in a Month will be out in December.It will have TEN new chapters and is truly the complete guide to managed service. In fact, if the title "Managed Services in a Month" hadn't already been the best selling managed services book on Amazon for almost ten years, I would change the title to The Complete Guide to Managed Service.:-)Right now, the book is going through proofreading and layout.And of course we need a book cover. I asked my graphic pro Sally Galli to come up with a few designs. Unfortunately, I like them both. I do have my own thoughts on both, but I want to hear what YOU think.After all, if you're reading this blog, you're the audience, right?Here's how you can help me pick a book cover. Choose your preference (A or B) and any comments about changes you recommend.Fill out the official survey here.The survey does NOT ask for your contact information. The only required question is which cover your prefer.Or you can just email me - karlp@smallbizthoughts.com with your preference.Thank you for your feedback!:-)Feed: http://feeds.feedburner.com/SmallBizThoughtsByKarlPalachuk All material Copyright (c) 2006-2016 Karl W. Palachuk unless otherwise noted. [...]



New Podcast from Auvik - with Richard Tubb (and Me)

2017-11-21T10:52:56.768-08:00

Ta-DAAAA!

I am happy to announce that Mr. Richard Tubb and I have teamed up to provide a "What's Going On?" segment on Auvik's new podcast. The new podcast is called Frankly MSP.

You can get instant access to the podcast (Episode One) on YouTube here:

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Auvik announced the podcast Tuesday on their blog at https://www.auvik.com/media/blog/tech-podcast-msp/.

The podcast will also be available on iTunes, of course.


A Few Details . . .

In Episode One, Richard and I talk about password policies, creepy artificial intelligence, connecting Alexa to your ticketing system, and more.

Then host Jennifer Tribe interviews Kevin Royalty (Total Care Computer Consulting, Cincinnati) about expanding your offerings by partnering with other technician who have specialty offerings.

After that, Auvik is planning two more episodes immediately to kick off their new podcast.

Please check it out. Subscribe on iTunes!

:-)


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