Thu, 27 Oct 2016 02:28:00 -0400A promotion. A raise. A relationship. Tonight's dish duty. The last slice of apple pie... The list goes on. There are an endless number of things in this world that are worthy of negotiation. There are also (nearly) endless resources on negotiatingeffectively: tricks to keep in mind, skills to cultivate, timing [...]
Wed, 26 Oct 2016 22:43:00 -0400IBM recently bought The Weather Company, which includes consumer brands The Weather Channel and Weather Underground. In conferring with IBM’s Harriet Green, General Manager, Watson Internet of Things, Commerce and Education, IBM, I asked her why. Her response was interesting. She said that while marketers are experts at combining market, competitor, and consumer insight to create superior marketing plans, they have largely ignored “the weather.” And yet she suggested that including weather-related data into analyses can help marketers become more influential and effective. As a former CMO within the retailing industry, this claim interested me. While merchants regularly talked about how weather patterns negatively impact sales, I will admit that the thought of using weather-related data to impact future marketing plans intrigued me. To generate more insight on the topic, I followed up with Green and Paul Walsh, the VP Weather Analytics from The Weather Company. Below are their thoughts.
Wed, 26 Oct 2016 19:25:00 -0400Some sales of companies are structured in a way that the sellers’ proceeds vary with post-deal performance of their firms. How you communicate your sale to your team, to your clients/customers, and to other stakeholders is key to post-deal success. Expert Christine Hollinden gives us key guidance.
Wed, 26 Oct 2016 18:52:00 -0400Employees. If only they'd show up, shut up, and do what they're told. Then business would be a breeze, right? Think again.
Tue, 25 Oct 2016 13:34:00 -0400Employers could be penalized $100 per day, per employee or up to $36,500 a year per employee
Tue, 25 Oct 2016 10:53:00 -0400How Salesforce could’ve avoided latest M&A plan leak, according to Forrester.
Tue, 25 Oct 2016 09:47:00 -0400On this clear October morning, the sun shines bright over Wong Chuk Hang, Hong Kong’s budding artistic-haven-meets-industrial-powerhouse of a neighborhood. Designers, photographers, and creatives of all types make their way to the growing number of tech startups, fashion houses, and media agencies that call this area home. The partially-constructed subway [...]
Tue, 25 Oct 2016 08:12:00 -0400By Christopher Putvinski, SAP "What gave you the idea for this?” was the question that came from the four-person panel of judges. Standing alone in front of a 100-person crowd, the teenager, who could not have been older than 16, responded, without hesitating, “I personally deal with homelessness, and so, what has [...]
Tue, 25 Oct 2016 06:30:00 -0400The year-long group travel startup wants to change the way large organizations think about a remote workforce one employee at a time.
Tue, 25 Oct 2016 06:00:00 -0400While DevOps is a tech-centric concept, it all comes down to removing the label and calling it what it really is: organizations adapting the way they work in order to deliver value to their customers.
Mon, 24 Oct 2016 14:58:00 -0400Most of the business owners I’ve met don’t want to be jerks to their employees. They want to be fair and reasonable. But it is possible to go too far. Some business owners try so hard to be friends with their employees that they forget who ought to be in [...]
Mon, 24 Oct 2016 14:24:00 -0400For all the time I spend on the road as a customer service consultant, speaker, and customer service expert-for-hire, or holed up in the library as an author, I spend about as much time at home with my dogs. And lately I’ve been finding parallels between their dogs-eye view of the world and what works in customer service.
Mon, 24 Oct 2016 12:25:00 -0400How did Theo Epstein win a World Series with the Red Sox and is on track to do it again with the Cubs?
Mon, 24 Oct 2016 12:00:00 -0400The terms “leader” and “manager” are often used interchangeably, but they shouldn’t be. Both apply to executives, but they don’t mean the same thing. An entrepreneur heading a company could easily be a one-man-show, manager or leader (depending on the stage of the company), but should always aim to develop [...]
Mon, 24 Oct 2016 10:00:00 -0400Georgene Huang and Romy Newman cofounded Fairygodboss to help the women of America's workforce find jobs at supportive, female-friendly companies. Could they change American companies in the process?
Mon, 24 Oct 2016 09:35:00 -0400Your excuses are myriad. It’s faster if I do it myself. I have a particular way I want things done. It’s cheaper than paying someone to do it for me even if the results aren’t the same. Whatever your reason, you’re stubbornly loathe to delegate even the most basic or the most time-consuming of undertakings and you’re paying for it. If you’re a dyed-in-the-wool control freak, you may be reluctant to confront the true costs of refusing to delegate, but rest assured they exist. If you’re hoarding responsibilities like a secret cache of white truffles, the person you’re really hurting is yourself. Here's why.
Mon, 24 Oct 2016 09:00:00 -0400This founder distilled the questions of business down to "Are my people happy? Are they growing?" Here's how his "people-centric" strategy has worked out.
Mon, 24 Oct 2016 06:30:00 -0400PowerToFly co-founder and CEO Katharine Zaleski discusses strategies and examples to include women at work beyond the hiring process.
Sun, 23 Oct 2016 20:50:00 -0400Understanding how your customers think is critical to a successful user experience.
Sun, 23 Oct 2016 19:00:00 -0400The multi-year strategic plan is dead. And it’s being replaced. The first entrepreneurs who can navigate this transition successfully will be the trailblazers in business.
Sun, 23 Oct 2016 05:59:00 -0400“By building a strong brand identity and nurturing your customer community, if and when you do decide to launch a major marketing campaign, you will be much better equipped to make sure it speaks in your company’s voice," Martin writes.
Sat, 22 Oct 2016 20:57:00 -0400Before you start the process of performance evaluations, take 10 minutes and discover why performance management is dead and performance motivation is here to stay.
Sat, 22 Oct 2016 18:16:00 -0400According to the National Women’s Business Council, women-owned businesses increased 26.8% from 2007. If women can master the issue of scale, a lot of people—including investors—stand to win big.
Sat, 22 Oct 2016 14:20:00 -0400As the Hispanic population and entrepreneurship grow, they will become increasingly more important to the U.S. economy. It is vital that they are able to obtain the funding and assistance to help build their enterprises. Neither Donald Trump or Hillary Clinton are talking about, but they should if they want to grow the economy.
Sat, 22 Oct 2016 09:24:00 -0400A number of years ago, I read a book by business guru Tom Peters about what he called Management by Walking Around, also known as MBWA. The short version of the concept begins with the premise that most managers and leaders only come out of their offices when something is wrong. Employees who are approached by a manager then become nervous, knowing there is a good chance they are about to be reprimanded or criticized for a problem or mistake.
Sat, 22 Oct 2016 07:24:00 -0400Creating a new product is an exciting venture, especially if market and consumer research has revealed a need, but comprehensive solutions aren’t available yet. Customers want solutions for their problems, but they can’t quite identify what they need. This is where you come in.
Fri, 21 Oct 2016 20:33:00 -0400Do you have employees who are on salary? Do those employees ever work more than 40 hours in a week, for whatever reason? If the answer is yes to these questions, your world is about to get more complicated and probably more expensive. Please stay with me. I need to get [...]
Fri, 21 Oct 2016 11:14:00 -0400Making failure a key component of business success
Fri, 21 Oct 2016 07:27:00 -0400Why aren't political candidates talking about innovation? Here are some essential talking points.