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Maximize Your Leadership Capacity And Plane Of Possibility: Interview With Dr. Daniel J. Siegel

Mon, 23 Jan 2017 12:43:00 -0500

Dr. Dane Siegel says the mind is not just a function of the brain but also social and cultural interactions. Wanting to explore this connection further in terms of leadership, I asked Dr. Siegel to join me for an interview on how leaders can become more mindful.


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Sapira Aims For Luxury End Of The Online Mattress Market

Mon, 23 Jan 2017 11:57:00 -0500

With bed springs and online shipping, Sapira hopes to find an edge in the competitive Internet mattress market


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25 Easy Ways To Stimulate Innovation, And Never Get Stuck Again

Mon, 23 Jan 2017 08:31:00 -0500

Innovation is no fun when you’re staring down an oppressively blank sheet of paper. But you don’t have to go it alone; here’s my list of 25 prompts guaranteed to get the innovation juices flowing, distilled from my innovation speeches and/or that I use with clients as innovation culture consultant.


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Why Technology Is Not How You Will Retain Your Staff

Sun, 22 Jan 2017 19:00:00 -0500

Measuring the movements of talent as the labour workforce is disrupted by machines, Millennials and other factors should be on any executives mind but what is really making a difference when you want to attract new (and the right) staff?


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5 Ways To Stop Resenting Other People's Success

Sun, 22 Jan 2017 13:05:00 -0500

Resenting other people's success could be your downfall. Here's how to stop feeling bitter about other people's achievements.


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How To Prevent 'BrandSlaughter'

Sun, 22 Jan 2017 09:51:00 -0500

Your brand is not what you think it is. It's what your employees and customers believe that it is. Here are expert tips from marketer David M. Corbin on how to be sure you are protecting and sustaining your brand promise well.


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The World's Most Valuable Brands 20161. Apple2. Google (Alphabet)3. Microsoft4. Coca-Cola5. Facebook6. Toyota7. IBM8. Disney9. McDonald's10. GE11. Samsung12. Amazon13. AT&T14. BMW15. Cisco16. Oracle17. Intel18. Nike19. Louis Vuitton (Christian Dior)20. Mercedes-Benz (Daimler)21. Verizon22. Walmart23. Honda24. American Express25. Budweiser (Anheuser-Busch InBev)

Sun, 22 Jan 2017 09:51:00 -0500

Brand value: $154.1 billion

1-year change: 6%

Company ad spending: $1.8 billion

Brand value: $82.5 billion

1-year change: 26%

Company ad spending: $3.2 billion

Brand value: $75.2 billion

1-year change: 9%

Company ad spending: $1.9 billion

Brand value: $58.5 billion

1-year change: 4%

Company ad spending: $4 billion

Brand value: $52.6 billion

1-year change: 44%

Company ad spending: $281 million

Brand value: $42.1 billion

1-year change: 11%

Company ad spending: $3.6 billion


Brand value: $41.4 billion

1-year change: -17%

Company ad spending: $1.3 billion

Brand value: $39.5 billion

1-year change: 14%

Company ad spending: $2.6 billion

Brand value: $39.1 billion

1-year change: -1%

Company ad spending: $719 million

Brand value: $36.7 billion

1-year change: -2%

Company ad spending: Not available

Brand value: $36.1 billion

1-year change: -5%

Company ad spending: $3.3 billion

Brand value: $35.2 billion

1-year change: 25%

Company ad spending: $3.8 billion

Brand value: $32.6 billion

1-year change: 12%

Company ad spending: $3.6 billion

Brand value: $28.8 billion

1-year change: 4%

Company ad spending: NA

Brand value: $28.4 billion

1-year change: 3%

Company ad spending: $202 million


Brand value: $28 billion

1-year change: 4%

Company ad spending: $55 million

Brand value: $27.7 billion

1-year change: 7%

Company ad spending: $1.8 billion

Brand value: $27.5 billion

1-year change: 5%

Company ad spending: $3.2 billion

Brand value: $27.3 billion

1-year change: -3%

Company ad spending: $4.4 billion


Brand value: $26 billion

1-year change: 16%

Company ad spending: NA

Brand value: $25.8 billion

1-year change: 5%

Company ad spending: $2.7 billion

Brand value: $25.4 billion

1-year change: 3%

Company ad spending: $2.5 billion

Brand value: $25.2 billion

1-year [...]


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Five Ways To Keep Valued Employees

Sun, 22 Jan 2017 09:00:00 -0500

Here's how to make sure your employees are genuinely happy, which will help you to retain your most valuable employees.


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EY Says Venture Capital Is Ready To Go & IPO In 2017

Sat, 21 Jan 2017 21:46:00 -0500

To see what may be ahead for Venture Capital, I spoke to Jeff Grabow, US Venture Capital Leader for EY. These are some of his predictions for 2017.


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How To Win At Customer Service, Even If You're Not Nordstrom, Apple, Or Amazon

Sat, 21 Jan 2017 16:58:00 -0500

The customer service “wow” examples that you read in books and hear from customer service speakers and consultants are often derived from premium brands: five-star hotels, Nordstrom, Apple, REI, Mercedes-Benz, or from companies with unique resources, such as Amazon. Here's how to compete--and win.


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What Corporate Execs May Be Missing That Business Founders Have In Abundance

Sat, 21 Jan 2017 09:48:00 -0500

Why all businesses need to hire corporate executives with a thorough understanding of the industry they are to work in. Business founders do this by default. It's a warning to large public companies.


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Who Needs To Lead Digital Transformation In 2017

Sat, 21 Jan 2017 09:36:00 -0500

The digital transformation will never stop, but the leader of the transformation will most likely change from year to year. Here’s who should be in charge in 2017.


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The Power Primer: Lessons From Andy Grove, Stephen Hawking, Bill Gates And Larry Ellison

Sat, 21 Jan 2017 09:00:00 -0500

Great leaders use their power to provide a vision for the future and a mission their team believes in. Here's what I've learned about leadership from four of the most powerful leaders of our time.


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Tribalism In Business: Why We As Leaders Must, And How We Can, Push It Back

Fri, 20 Jan 2017 18:08:00 -0500

Tribalism -- extreme loyalty to your group and hostility to other groups -- dominates the news and politics today. It's bad for business. Entrepreneurs can push it back using proven principles of good leadership, communication, and personal example.


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Internal Customer Service Best Practices: Ten Principles For A Stronger Company Culture

Fri, 20 Jan 2017 14:31:00 -0500

As a customer service consultant and speaker, I find myself fielding inquiries about internal customer service almost as often as external. Here are ten internal customer service best practices, principles for transforming your company culture.


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Free WiFi For All: Two Customer Experience Lessons From JetBlue's Announcement

Fri, 20 Jan 2017 12:38:00 -0500

JetBlue just announced that WiFi on the airline will now be free. This is a powerful way for JetBlue to enhance the customer experience; this consultant explains with examples from other customer experience leaders: Apple Stores, Amazon Go, Danny Meyer’s Union Square Hospitality Group restaurants.


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Business Lessons From Ray Kroc "The Founder" -- McDonald's Story

Fri, 20 Jan 2017 10:51:00 -0500

Ray Kroc's story as the purported founder of McDonald's is crisply told in this excellent biopic. Along the way Kroc provides bracing insights into a controversial business style.


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Amazon Go Is About Payments, Not Grocery

Fri, 20 Jan 2017 07:00:00 -0500

There is clearly immense value in this technology for both retailers and Amazon. But beyond a cashier-less retail experience, what would widespread adoption of this technology mean for customers?


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Drain The Swamp Before It's Too Late

Thu, 19 Jan 2017 18:00:00 -0500

Though founding a business is often a maverick’s joy, selling the business requires a team. In this post, I will explain why some business owners fail to sell successful businesses for top dollar and makes the case for implementing a management team well in advance of a business exit.


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SAPVoice: Unbuilt Magazine Wants To Shred Heavy Metal Stereotypes

Thu, 19 Jan 2017 15:50:00 -0500

The new bi-annual lifestyle culture magazine Unbuilt hopes to challenge the status quo of the publishing world (print only and sponsor free at the moment) and perhaps shred a few heavy metal stereotypes along the way.


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Lessons From A Reality-Show 'Master': Every Entrepreneur Should Copy These 5 Strategies For Success

Thu, 19 Jan 2017 14:34:00 -0500

The steps are applicable in every industry and for entrepreneurs of any age or experience level. Better yet, they’re easy to implement.


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Nicolas Joly Speaks: Godfather Of Biodynamic Wine

Thu, 19 Jan 2017 06:19:00 -0500

Maverick biodynamic wine producer Nicolas Joly spoke at La Cité du Vin in Bordeaux city. He formed an international group intent on improving quality and originality in wine.


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6 Things Great Entrepreneurs Don't Do That Set Them Apart From The Mediocre

Wed, 18 Jan 2017 17:00:00 -0500

Steve Jobs. Sam Walton. Bill Gates. Marc Benioff. What do all of these people have in common? They’re highly successful entrepreneurs. Mediocre entrepreneurs abound, but it takes something distinct to be highly successful. In my own career, I’ve noticed that certain habits and practices allow me to perform at my [...]



Why Company Success Relies On Integrated Thinking

Wed, 18 Jan 2017 14:52:00 -0500

What visible differences would there be in a company that thinks about its business in an integrated way?


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Even The Best Ideas Are Cheap, But Execution And Lessons Learned Are Priceless

Wed, 18 Jan 2017 13:56:00 -0500

If you were to embrace this more pragmatic approach, what might your first experiment look like? It depends a lot on your special talents, your risk tolerance, the opportunities that cross your path, and the competitive environment you’re operating in.


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This Is Why I Partnered With The Person Who Hated My Brilliant Idea

Wed, 18 Jan 2017 12:46:00 -0500

In business, every blue-sky dreamer needs someone who can get things done.


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The Top Corporate Wellness Trends To Watch For In 2017

Wed, 18 Jan 2017 11:12:00 -0500

While trends seem to come and go, remember that the way your company shapes your employees’ outlooks about wellness remains forever.


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10 Leadership Blind Spots That Can Trigger Business Crises In 2017

Wed, 18 Jan 2017 09:44:00 -0500

What triggers crises in organizations? Often a major leadership oversight or blind spot, such as misplaced trust. As businesses look toward the coming year, here are 10 common crisis triggers, to help management teams and boards can recognize hidden risks and danger zones within their organizations.


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What Black Tap Knows About Milkshakes That We Don't

Wed, 18 Jan 2017 08:32:00 -0500

Photo by Cindy Ord/Getty Images for NYCWFF Chef Joe Isidori’s Black Tap, a reimagined homage to the old school luncheonette only with a Michelin star chef, craft burgers, and the most over-the-top milkshakes in New York, is connecting with millennials in such a huge way that even Shake Shack is looking [...]


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