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Success Tips – Tom Peters





Last Build Date: Fri, 30 Sep 2016 09:29:26 +0000

 



Discover Network

Wed, 14 Sep 2011 13:42:25 +0000

We used to call them "credit card companies." But the likes of Discover Network (and its rivals) now offer a plethora (that is, a dizzying array) of products and systems under the umbrella of the payments business. Tom's in Chicago today speaking to Discover Network's Acquirer Advisory Council. Discover Network, Acquirer Advisory Council, 14 September […]

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Little BIG ThingsWays to Pursue Excellence #165: Boss as “Helper.”

Wed, 24 Mar 2010 11:50:46 +0000

Bosses exist to "help." Period. Check your calendar. Right now. What have been your EXPLICIT "helping" activities today?

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Ways to Pursue Excellence #165: Boss as “Helper.”
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Little BIG ThingsWays to Pursue Excellence #166: Employee as “Client.”

Wed, 24 Mar 2010 11:50:34 +0000

Your employees are your "Clients." Duh! Use the word!

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Ways to Pursue Excellence #166: Employee as “Client.”
appeared first on Tom Peters.







Little BIG ThingsWays to Pursue Excellence #164: Priscilla-ism.

Mon, 22 Mar 2010 16:23:18 +0000

Understand the Power of Priscilla-ism. Accept no less than Priscillas in any customer-facing job. Follow the Container Store axiom and do not compromise on Priscilla-ism. Implement. Now.

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Ways to Pursue Excellence #164: Priscilla-ism.
appeared first on Tom Peters.




Success Tip #176:

Mon, 29 Jun 2009 17:10:14 +0000

Skip the Trashtalk! Sure you're pissed off that the folks who will be the BENEFICIARIES (!!) of your Magnificent Work "just don't get it." Hint: Calling them the likes of "irresponsible murderers" won't help! Rule: Don't trashtalk prospective users of your programs—even in the most private of private conversations with your most trusted friends and […]

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100 Ways to Succeed #175:

Wed, 17 Jun 2009 12:04:40 +0000

Stop! In preparation for a short speech at a Nature Conservancy fund raiser, I re-read Bill Birchard's Nature's Keepers: The Remarkable Story of How The Nature Conservancy Became the Largest Environmental Organization in the World. When former president John Sawhill was at TNC's helm, at one point he appointed a key task force to do […]

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100 Ways to Succeed #174:

Mon, 15 Jun 2009 16:03:57 +0000

Promotion: The ONE Question See above. The promotion decision should be dominated by the candidates' detailed track record at people development. The candidates' assertions should be carefully checked with the people the candidates claim to have developed.

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100 Ways to Succeed #172:

Thu, 04 Jun 2009 14:55:29 +0000

Rigidity Watch! Start Today! "Rigidities" is not just the problem of Giants. Rigidity is a disease in 3-person accountancies and 11-table restaurants only one year old. Stop what you are doing. Right now. Call your best customer. Ask: How are we doing compared to a year ago? Six months ago? Are we making your life […]

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100 Ways to Succeed #173:

Thu, 04 Jun 2009 14:46:24 +0000

EXCELLENCE Watch! Start Today! Repeat Daily! Consider the 3 (or 2 or 5) meetings you've been to today. Consider the 3 project milestones just buttoned up—or the 3 on the near horizon: Has the word "EXCELLENCE" per se been used as a basis for evaluating your actions? Could you personally call the outcome of each […]

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