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Preview: The Tom Peters Weblog: Healthcare

Healthcare – Tom Peters

Last Build Date: Mon, 26 Sep 2016 14:09:58 +0000


"Management" and the Affordable Healthcare Act

Mon, 25 Nov 2013 21:19:31 +0000

The implementation of ACA/Obamacare is a fiasco. PERIOD. It is so silly-bad that I've shied away from commenting on it—even though I'm supposed to know a bit about management. Well, I decided to "sorta" break my silence via Twitter. What follows is completely incomplete. It is not a theory or overall statement. It is merely […]

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Engaging and Empowering Patients

Mon, 15 Oct 2012 14:50:02 +0000

Tom has been very outspoken about problems with the healthcare industry (a few examples). In August, he spoke at Harvard on a panel called Engaging and Empowering Patients for Quality and Safety, which was part of the Eleventh National Quality Colloquium: The Leading Forum on Patient Safety, Quality Enhancement, and Medical Error Reduction. His fellow […]

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I Do NOT "Have It In" for Mass General Hospital! (Or at Least, Not Much)

Wed, 06 Jul 2011 13:07:37 +0000

Lunch at the Harvard Club in Boston. First time. Age 68. Friend in publishing. I idly mention I'm vaguely thinking about a book on "patient safety." Words barely out of my mouth when a story explodes from her about a relative who'd recently suffered a series of blunders, some agonizing, at a "leading med center" […]

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Little BIG Video #40 Strategy: Sock Solution

Fri, 17 Sep 2010 19:15:08 +0000

In video number 40 from The Little BIG Things Video Series, Tom asks us to look for solutions that are astonishingly powerful, yet astonishingly unsexy. You can find the video in the right column of the front page of or you can watch the video on YouTube. [Time: 2 minutes, 54 seconds] You can […]

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Strategy: Sock Solution
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The Grameen Lesson?

Thu, 25 Mar 2010 12:17:04 +0000

When Nobel Peace Prize winner Muhammad Yunus began his micro-lending efforts at Grameen Bank in Bangladesh, he had no preference as to whether loans went to men or women. To make a long story very short, male recipients often frittered the money away (alas, drank it away in many instances), while women overwhelmingly devoted their […]

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Dear God!

Thu, 17 Dec 2009 19:02:24 +0000

So my aunt, age 94 (??), being treated for a little lung goop with meds. (No such thing as "little" at that age.) Apparently it's getting better but not 100%. She goes to see a doc and he says she'll need surgery. (Big deal for any of us, VERY big deal at her age.) She […]

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Health Care:Must Read

Mon, 07 Dec 2009 19:52:07 +0000

Best thing I've read so far. T.R. Reid, The Healing of America: Global Quest for Better, Cheaper, and Fairer Health Care. Reid takes us on a global tour. Among other things, in many countries with "universal access," the programs are anything but "socialist"—available choices often beat ours, and the free market plays the lead role. […]

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Must Read
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Maybe …

Thu, 15 Oct 2009 13:23:43 +0000

Maybe all the bitching about the ephemeral economy is justified. And the death of non-virtual (real) stuff, that is, manufactured stuff that absorbs lots of jobs, is a fact-of-life. Yesterday, the Wall Street Journal (I think—four consecutive midnights in the air, remember) reported the amazing and wildly increased share of our gross domestic profits that […]

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AHA Redux:A Matter of Leadership!

Tue, 28 Jul 2009 13:46:39 +0000

I began my remarks to the American Hospital Association last week with an outline of the situation as I saw it. I called the outline "Principal Management & Leadership (as opposed to Policy) Issues." That is, it was-is my contention that hospital leaders have a choice; they are beset with constraints (aren't we all?), but […]

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A Matter of Leadership!
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Health Forum/American Hospital Association

Sat, 25 Jul 2009 19:05:37 +0000

On Thursday I had the great privilege of being a keynote at the Health Forum/AHA conference in my beloved San Francisco—putting "feet on the ground" there always sends my spirits soaring. While the health bill, or the likelihood of something, was on every mind, my job was to talk about leadership, regardless of the shape […]

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