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Preview: - Lucy Kellaway

Lucy Kellaway

Published: Sun, 20 Nov 2016 10:29:18 GMT

Last Build Date: Tue, 06 Dec 2016 22:03:15 GMT

Copyright: © Copyright The Financial Times Ltd 2016. "FT" and "Financial Times" are trademarks of the Financial Times. See for the terms and conditions of reuse.

I’m leaving and I want you to join me

Sun, 20 Nov 2016 10:29:18 GMT

After 31 years at the FT I’m becoming a teacher and have set up Now Teach

Skip the empathy, Mr Schultz, and focus on the coffee

Sun, 13 Nov 2016 12:09:19 GMT

Starbucks boss has no business sending a missive to staff to tell them how to be

My tips for overcoming a fear of public speaking

Sun, 06 Nov 2016 12:58:38 GMT

Remind yourself how awful most business leaders are: the bar is low

Lucy Kellaway v David Tang: the rules of modern life

Thu, 03 Nov 2016 12:03:59 GMT

The FT’s resident agony aunt and uncle discuss social niceties and conundrums

Silicon Valley’s corporate culture is ageist

Sun, 30 Oct 2016 15:54:52 GMT

Faddish organisational trends that shut out older workers are in danger of spreading

How Elena Ferrante gave the game away

Thu, 27 Oct 2016 09:01:28 GMT

The Italian author’s unmasking caused outrage — but her new book reveals far more

Being early has everything going for it

Sun, 23 Oct 2016 12:21:22 GMT

Time spent waiting is an opportunity to catch up with emails, reading and phone calls

Why unsolicited feedback is good for you

Sun, 16 Oct 2016 14:12:52 GMT

Just as with other skills, we benefit from clear and direct views that help us improve

Unisex loos are no refuge for a gossip

Sun, 09 Oct 2016 12:26:41 GMT

Rise of the gender-neutral toilet in the workplace

Lessons in clarity from Edward Mike Davis

Sun, 02 Oct 2016 11:36:07 GMT

The Tiger Oil chief’s missives were rude, but his style was perfect

The bliss of losing my smartphone

Sun, 25 Sep 2016 11:43:40 GMT

The aftermath of leaving my iPhone in a Washington DC taxi was frightening, shaming, then liberating

Wells Fargo’s wagonload of insincerity

Sun, 18 Sep 2016 09:52:59 GMT

After being taken for a ride, customers should bridle at the guff in its apology advert

The plague of compulsory creativity

Sun, 11 Sep 2016 12:05:32 GMT

Forget calling staff imagineers or sandwich artists, companies need more modest skills to evolve

Persuasion fit for a presidential race

Tue, 06 Sep 2016 04:38:21 GMT

Psychologist and business book author Robert Cialdini on how to sway people

In defence of company profit ignorance

Sun, 04 Sep 2016 12:42:25 GMT

Staff are more likely to be excited by a new vending machine and for good reason

Poolside working no longer a status symbol

Sun, 28 Aug 2016 11:07:05 GMT

Not being able to switch off is becoming seen for what it is — a sign of poor time management

Millennials should ignore BCG boss

Sun, 07 Aug 2016 12:17:25 GMT

Rich Lesser risks widening the gap between expectations and reality for twentysomethings

Female CEOs are fascinating

Sun, 31 Jul 2016 10:41:33 GMT

Despite the Yahoo chief’s ire, we will go on being interested until there are more women at the top

Guffipedia: ‘Pulsing the management’

Tue, 26 Jul 2016 09:51:11 GMT

A pounding clunker enters the corporate jargon dictionary

CEOs flaunt latest way to brag

Sun, 24 Jul 2016 10:46:15 GMT

Now it is unacceptable to boast about spending, company bosses are turning to the summer reading list