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Comments for Ross Ferguson

Last Build Date: Tue, 31 May 2016 18:08:41 +0000


Comment on Continuous improvement as a product manager by Duncan Stephen

Tue, 31 May 2016 18:08:41 +0000

On release notes, I get wound up when I see something like "Miscellaneous bug fixes and enhancements." I always just think, "well, what are they then?"

Comment on Scotland the Brave by elevated pitch

Tue, 16 Sep 2014 13:21:42 +0000

Well said, sir. I'd be a yes, but I agree in principle with your point about everyone voting. My concern is for the hangover. It seems to me that a demonstration that your country is split on an issue like this is going to be hard to swallow, whichever side you are on. Why would I have voted yes? When I was growing up, England was always the source of our problems. We didn't have to think through the facts. We never had to face the startling reality that Scots need to sort out their own problems. (It seems a long and weary road to a solution to have one of your own spend 40 years fighting his way to the top of the Labour Party only to do bugger all. Sorry, Gordon.) I understand that 50% of Scots will be sensible and stick with the status quo. My issue, one that made it very easy for me to leave, is that the status quo meant never facing up to deep, structural problems in Scottish society. We always had big brother next door to blame, or bail us out, depending on the circs. Anyways, I'm Canadian. So what do I know about politics! It's effectively banned here, so no one gets very upset about anything. ; )

Comment on The Rise and Fall of Virgin Student by Lesson 6. Platforms fail forward | Roger Mader

Sun, 16 Feb 2014 05:07:35 +0000

[…] VirginStudent launched it’s pre-Facebook face book in 2000, with prescient features that have become familiar a decade later. Despite hundreds of thousands of users, Virgin’s social media platform died in 2005 with the arrival of MySpace. […]

Comment on DONE by karicketts

Thu, 25 Jul 2013 21:59:51 +0000

Great post Ross. Wish you all the v best in your next step.

Comment on DONE by Shane McCracken

Thu, 25 Jul 2013 08:02:44 +0000

Congrats on the new job way out west... Let me know when you start. Would be good to catch up over lunch or evening pint.

Comment on DONE by Manish Shekhar Jha (@manishsjha)

Thu, 25 Jul 2013 07:47:50 +0000

Congrats Ross! Bath is lucky to have you.

Comment on DONE by Joe Mitchell

Wed, 24 Jul 2013 21:37:29 +0000

Nice post. Congrats on the new job! Bath is pretty.

Comment on The Rise and Fall of Virgin Student by Succeeding at the foot of the ladder – tips for interns and their employers | BASIC CRAFT

Wed, 03 Jul 2013 22:11:49 +0000

[…] badly wanted to join the social network after an internship but with no positions to offer they did find me a gig with the Giving Campaign […]

Comment on Government digital service: is the feeling mutualised? by Ross Ferguson

Mon, 08 Aug 2011 12:18:19 +0000

Jenny I think your insight about 'agency approaches' would play out across the digital teams of most government departments. Especially these days when the commissioning routes are so chocked off, if you can't deliver in-house then the chances are the 'project' isn't going to happen. I agree that we have learned a lot from working with and observing the private sector and our direct suppliers, particularly the SMEs. Most of it is good learning, which is readily applicable. In some cases, we've had to retool their proccesses for our ends - I'm thinking analytics where we have been more interested in 'engagements' than 'sales' or in moderation where our interests are more deliberative than supportive. And, you are absolutely right that between departments there is alreasy a collaborative community of practice, exchanging ideas, documentation and setting up learning environments such as the Heads of Digital Engagement network, which was grassroots run at first. But in a sense there is also competition. It's based on credentials rather than finacials and it is very, very healthy. Who can do more on less? Who can get the most traffic with the least cost? Who can sustain a series of webchats the outputs of which are considered valuable by the responsible policy desk? We're not in a race, it's not me vs you but it is a challenge.

Comment on Government digital service: is the feeling mutualised? by Jennyjenpoole

Wed, 03 Aug 2011 14:57:15 +0000

Really interesting post Ross, I'd had the same thought/daydream when I was reading about mutualisation. Here we try as much as possible to pretend we are a small agile agency and to give everyone a say in how the team progresses and delivers, that would be much easier if you could avoid much of the creeping death civil service bureaucracy. The competition aspect is something that would concern me though. I've always thought we really thrive in a non-competitive atmosphere - ie there's no reason not to share our best practice and ideas. Can you imagine if FCO digital and BIS digital were suddenly in financial competition with each other? Might make things a bit less rosy. That said if anyone was seriously considering this I'd be interested! Jenny